Like the adage about the Holy Roman Empire, Comfort Suites is neither comfortable or a suite. I recently stopped in Plainview for the night - as soon as I walked in the room, I here this low pitched, vibrating howling noise - so I go down to the lobby and ask the front desk person what was goint on - she says" it must be the dryer, it will be off in about 20 minutes" This was about 9;30 pm; I had other things to do, so, ok. By 10 pm the noise stopped. Then 3:28 am, I'm awoken to the same noise! I call the front desk, they say, its not the dryer, it must be the water heater - it will stop in a couple of minutes - 2 minutes later, it stopped. 6:30 in the morning, woken again to the same damn noise. I go the the front desk - they say " we didn't know, no one has ever complained before, we've only been working here a month" How is it that I can tell there is a problem in less than 5 minutes, can hear the howling outside as I park my car, and these people don't know there is noise after a month? As I was leaving, I overheard another party talking about the lights - and sure enough, about 1/3 the lights in the chandeler in the entry were burned out - it's a sign - they are leaving undone about 1/3 the maintenance that needs to be done - including the dryer/water heater, or both. And the toilet paper and breakfast is the cheapest they can find. All for $125 a night! Stay away.
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- Plainview Comfort Suites
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