We arrived at 3pm and waited almost 30 minutes for the clerk to find us a room. This was after the Holiday Inn called to confirm and attempt to change my reservation the very same morning.
We booked a little girls slumber party there three weeks in advance because of the indoor pool. We booked a double queen suite with a Jacuzzi, that was not what we received. Instead it was two full size beds for six 10 year olds. I had all of our stuff loaded on the cart and gave my daughter the keys to the room to open the door while I pushed the cart. The girls were horrified when they walked in on a guy in the shower. We went back to the front desk for another room. The clerk just gave us another room, not apologies or offer to discount our room. I don't know if she even said anything to the other guest.
This is Texas and a lot of people carry guns we were not only lucky our girls were not exposed to a nude man, but also that they were not shot.
No one checked on us to see if we needed more towels, pillows or blankets considering there were 6 kids and one adult in the room.
I will be calling Holiday Inn to complain about the experience.
- Also Known As:
- Holiday Inn Express Plainview Hotel
- Holiday Inn Express Plainview Hotel Plainview
- Holiday Inn Plainview
- Plainview Holiday Inn
- Official Description (provided by the hotel):
- Newest hotel in Plainview, TX! The Holiday Inn Express Hotel is located off I-27 beside the Wal-Mart Super Center and the JC Penny Outlet and only 2 miles from Wayland Baptist University. We are only 3 miles from Excel Beef packing plant, by Cargill and Azteca Milling Company and only mile from the Peanut Corporation of America . The Holiday Inn Express Hotel in Plainview, Texas is only a mile away from the Wal-Mart Distribution Center and Covenant Hospital. Visit Plainview and view the historic downtown along with several antique stores. The Holiday Inn Express Plainview is also within walking distance to movies and 8 restaurants including Chili s. Our guests have access to the Plainview Country Club with charging privileges for golf and meals. The Holiday Inn Express features: large indoor heated pool and hot tub, fitness center, free continental breakfast and a manager s hour free of charge. Guest room amenities include: coffee-maker, micro-fridge, hairdryer, oversized work/activity desk, iron and board and hard wired high-speed Internet access. Additionally, we feature a wireless hot spot in the lobby and business center. Come and enjoy our fresh baked cookies and awesome hospitality. We know you will enjoy your stay! ... more less
- Reservation Options:
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