We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel to stay near Austin!” 5 of 5 stars
Review of Comfort Suites North

Save Saved
You added Comfort Suites North to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Suites North
2.5 of 5 Hotel   |   15112 FM 1825, Pflugerville, TX 78660   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #1 of 1 hotels in Pflugerville
Dallas, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Excellent hotel to stay near Austin!”
5 of 5 stars Reviewed October 29, 2013

Gene, the manager, does a great job creating the most welcoming environment for his guests. Jonathan at the front desk is so nice and accommodating! The rooms are so comfy with comfy beds and pillows and soft bedding - very inviting. The rooms are spacious and clean. Hot breakfast is included and the staff is so nice and helpful. They even serve hot chocolate and cookies in the afternoons. Gene put a water softener on the hotel so my hair and skin felt wonderful after showering there! Would definitely stay here again when in the Austin area. Wonderful experience!

Room Tip: We had 2 adjoining rooms and they were great!
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Guest Relations Manager at Comfort Suites North, responded to this review, November 11, 2013
What a glowing and insightful review! Gene and I personally thank you for taking the time to let the millions of people who log onto TripAdvisor know about your experience at our property. The details you have left will certainly be beneficial to travelers looking to make sure they're booking with a property that puts guest satisfaction as an utmost requirement. As an owner, Gene is always looking for ways to enhance the guest experience. Thank you so much for reaching out and leaving us feedback. We look forward to serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

86 people have reviewed this hotel

Traveler rating
    62
    16
    6
    1
    1
See reviews for
34
12
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Pflugerville, Texas
1 review
5 of 5 stars Reviewed October 22, 2013 via mobile

My kids and I, ages 11 and 5, loved our stay. The indoor pool was super fun. The breakfast was great. The kids loved the Texas shaped waffles. The room was beautiful and comfortable. We had a lovely stay.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Guest Relations Manager at Comfort Suites North, responded to this review, November 11, 2013
Thank you for your thoughtful review of our hotel! We're happy your family enjoyed a pleasant stay with us and found us to be a great value. We look forward to serving you again next time you're in the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 12, 2013

This is the only place we stay when visiting Austin. The front desk staff are great and most know us by name. We have a particular room layout we prefer and an effort is made to assign us one of those rooms without our even asking. Breakfast is standard, but the area is kept clean and the food well stocked. There are two good restaurants on the same parking lot and plenty of other retail nearby. Our Austin home away from home.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Guest Relations Manager at Comfort Suites North, responded to this review, October 14, 2013
Thank you for the thoughtful comments you have left about our hotel. Your opinions are very important to us as well as our future potential guests. As we strive for excellence with all of our guests, it is a delight to know that we continue to meet your expectations on your trips to Austin. Your continued patronage is highly appreciated, and it is an honor to serve you. We shall certainly do our best to continue to provide the value and comfort you deserve. We look forward to seeing you again, and we wish you the best on your travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton, Virginia
1 review
5 of 5 stars Reviewed October 3, 2013

I travel to Austin most weeks for work. I stayed at most of the hotels in North Austin, before settling in to my weekly routine at Comfort Suites. Clean rooms, fast internet, awesome pillows, Tuesday parties, and wonderful staff drove me to declare Comfort Suites North my home away from home.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Guest Relations Manager at Comfort Suites North, responded to this review, October 14, 2013
Thank you, Ron! Your insight is invaluable, and we are pleased to know you have settled in here at Comfort Suites North. We look forward to continuing to provide you with complete satisfaction during your weekly trips to Austin. Thank you very much for your patronage, and please let us know if we can ever be of service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Tx
1 review
5 of 5 stars Reviewed October 2, 2013

We enjoyed our stay at the Comfort Suites in Austin, Texas. The suite was very clean and relaxing. We will visit it again. It took the stress out of the day for us to be in a relaxed setting. The place is convenient to several eating establishments. The food at the suite was great.

Room Tip: The best view is the one showing the freeway and eating establishments.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Guest Relations Manager at Comfort Suites North, responded to this review, October 9, 2013
Thank you very much for the kind remarks you have written about our hotel. We're pleased you enjoyed a comfortable and relaxing stay with us. The room tip you left is a nice touch! Many of our guests are delighted to find so many conveniences either within walking distance or a very short drive from the hotel. Thank you for being so thoughtful to include this in your review. We certainly look forward to seeing you again on your next trip to the Austin area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DFW
1 review
2 of 5 stars Reviewed September 16, 2013

Stayed at this hotel over Labor Day weekend for a soccer tournament with our entire team. Hotel was OK, rooms relatively clean, breakfast OK, very limited choices. We were all VERY upset with the policies as we came as a team for team bonding and the hotel was supposedly one of the exclusive hotels for the tournament. There is a large seating area with a TV for the free breakfast, including couches and lounge chairs for lounging on would assume. After one of our soccer games we all wanted to eat lunch in the eating area but were denied access because as the front desk agent said-they do not have the staff to clean up the area so it is closed. Why would you have a lounge area and dining area including a TV in the LOBBY of the hotel and deny its use for guests. Isn't this area supposed to promote a homey feeling? Our team made the trip to an out of town tournament in order to foster team unity-and we are supposed to go to our rooms to eat lunch? And this hotel was supposed to be a tournament "preferred" hotel? We did not feel welcome as a team and will not book this hotel in the future and will probably not entertain the idea of Comfort Suites in the future for our team. What a sad disappointment as the hotel itself was small but decent looking and the room was cute. This hotel needs to either beef up its staff or have the front desk personnel get up off their rear ends and assist in clean ups as they were just sitting up front waiting for people when we wanted to eat lunch.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Guest Relations Manager at Comfort Suites North, responded to this review, September 17, 2013
We sincerely appreciate you taking the time to let us know about your stay. Your thoughtful comments will help us in the future to prevent issues like this from happening. We regret that your team was unable to enjoy a team bonding experience in our lobby. The Labor Day Cup soccer tournament is an exciting weekend for us as we meet, greet, and serve families coming from across the state.
Unfortunately, we did not meet your expectations during this past tournament and we regret that we did not have the opportunity to make things right for you. To be clear, our lobby is a common area that is available for all of our guests. Apart from times during which noise levels from the lobby may disturb guests in rooms nearby the lobby, our guests are welcome to congregate in this area. With advance notice, we can also set up our conference room to accommodate team dinners. We have reviewed this policy with our staff so that in the future we can provide better guest satisfaction to groups seeking to dine in the lobby area.
We realize that our goal of 100% guest satisfaction is a high mark to achieve, and this is why we place a high value on the reviews we receive from our guests. We stand by our commitment to guest satisfaction: If any of our guests are not satisfied with our accommodations or service, we ask that they please let us know without delay so we can make it right as soon as possible. We want each of our guests to feel welcomed with the comfort of home. Accordingly, each one of the valuable members of our team has the authority to ensure that this end is achievable.
Thank you, once again, for taking the time to let us know about your experience. Your feedback is invaluable to our efforts to provide the best service possible. Accommodating guests in our lobby, regardless of how busy we may be, is indeed something we will be better prepared for in the future. We welcome you to stay with us again so that we can provide you with a much better experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conroe, Texas, United States
1 review
5 of 5 stars Reviewed September 1, 2013

The management and staff of this hotel do everything to make you feel like you are home away from home and give you "real" value for the bucks. Keep up the good work!

We couldn't think of a better place to stay and prosecute my sons Labor day Soccer tournament. We shall plan another trip when the whole family would be able to come.

I will not hesitate to recommend this hotel to people visiting the Austin area whether on business or for pleasure.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon H, Guest Relations Manager at Comfort Suites North, responded to this review, September 4, 2013
From all our staff at Comfort Suites North in Pflugerville, TX, we thank you for your kind comments about the hotel and staff. The annual Labor Day Cup soccer tournament is a great opportunity to showcase our hotel to families coming to participate in the tournament. We're glad you enjoyed your stay with us and we certainly look forward to accommodating you again in the future. Thank you for taking the time to let us know you enjoyed your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Comfort Suites North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites North

Address: 15112 FM 1825, Pflugerville, TX 78660
Phone Number:
Location: United States > Texas > Pflugerville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Pflugerville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites North 2.5*
Official Description (provided by the hotel):
Our hotel is conveniently located along North Interstate 35 at Exit 247. This location allows for easy access to Austin's main highways so that any destination is within a fifteen to twenty minute drive. A modern hotel with spacious room suites and many dining, entertainment, and shopping options nearby, at Comfort Suites North we are serious about providing the best in customer service and value. The hotel was constructed in 2009 and is packed with amenities to create an enjoyable and comfortable atmosphere for all guests. We offer a free hot breakfast buffet every morning, free Wi-Fi Internet, an indoor pool and Jacuzzi, fitness center, business center, on-site laundry, meeting space, and a hotel marketplace. Room types available are King Suites, Handicap Accessible King Suites, and Double Queen Suites. Please contact one of our friendly Guest Services Agents if you have any questions or would like assistance booking reservations. With our commitment to guest satisfaction, our goal is to present you with the best value and a memorable stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, Hotels.com, Tingo, Priceline, Despegar.com, Choice Hotels, BookingOdigeoWL, Venere and Agoda so you can book your Comfort Suites North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Pflugerville Hotel Pflugerville

Owners: What's your side of the story?

If you own or manage Comfort Suites North, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.