We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Hotel in Odessa” 4 of 5 stars
Review of Quality Inn & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Quality Inn & Suites to your Saves list
Quality Inn & Suites
2.5 of 5 Motel   |   3001 East Business Loop 20, Odessa, TX 79761   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #20 of 37 Hotels in Odessa
Leonard, Texas
Level Contributor
302 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 414 helpful votes
“Good Hotel in Odessa”
4 of 5 stars Reviewed October 17, 2013

The Good:
This was our first stay at the hotel on our business trips to Odessa. It turned out to be a good choice. Our room was nice and well appointed with microwave, refrigerator etc. The breakfast was better than most hotels we stay in. The indoor pool and hot tub was nice after a busy day working in the area.

The Bad:
The carpet in our rooms was as bad as could be with dirt and stains. I realize that most of the customers of this hotel are oil field workers and it must be hard to keep things clean. I hope to get a room that is a little more updated next time.

Room Tip: Try to get a room on the inside.
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jack2148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnodessatx, General Manager at Quality Inn & Suites, responded to this review, October 23, 2013
Dear Sir,

We would like to thank you for taking the time to tell everybody about your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,
Quality Inn & Suites
Odessa, Tx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

87 reviews from our community

Traveler rating
Traveler type
Time of year
Language
Lubbock
Level Contributor
169 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed September 29, 2013

Check in was fast and efficient...I had requested a downstairs, inside room (outside entrance rooms are also available) and got exactly what I asked for. I was close to the breakfast room, ice machine and right by the indoor pool...which looked very inviting but I was unable to take advantage of the pool or hot tub. There is a ping pong table, a miniature golf course, lots of tables to enjoy sitting in the atrium. I was a bit concerned there would be a lot of noise from the play area but all was quiet when it needed to be at bedtime. Room was spacious, older, had a few cosmetic issues like paint touch ups needed but nothing major. Only complaint...when you stand at the desk & look in the mirror I noticed someone could stand outside the large window, look between the curtain and window and see the bed reflected in the mirror. Solved that by pulling curtain far enough over to hook on door handle and close the gap. The bed was super comfy, clean and much appreciated after a long day. Good TV and wifi reception, fridge and microwave clean. Bathtub surround had been redone and I like having a little shelf to hold shampoo in the shower. Breakfast was standard motel fare...waffles, bagel, toast, yogurt, cereal, eggs, hash browns (a bit soggy for my taste), link sausage and bacon (undercooked and greasy)....overall, very good. The bagels were so fresh I went that route...so often motel bagels are dry...this one was delicious with some sausage. This is an older hotel...even had a lounge/bar which I was too tired to frequent; although I know it is one off Odessa's favorites. I can see they are trying to update and keep things up. The desk clerk was very nice. When I had called earlier in the week at night, Diane(?)was beyond helpful and friendly. I will stay here again especially if I can get as decent a rate as I got this time...a hard thing to do in Odessa.

Room Tip: Make sure there isn't a gap in the curtain when closed where you can see out through the gap or...
See more room tips
  • Stayed September 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Trickstersawpix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review, October 1, 2013
Dear Sir,
I on behalf of my entire staff would like to thank you for taking time and commenting about your recent stay at our hotel, it is really nice to know that you had a wonderful experience at our hotel. If you plan to come to Odessa next time in the near future please come back and stay with us.
Best Regards
Quality inn & suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Pole, Alaska
1 review
4 of 5 stars Reviewed September 19, 2013

Awesome service seems to be rare these days but I love how the staff here treats their guests. The front desk, housekeepers and maintenance team are wonderful. I'd like to thank Fawn, Ashley, Navinbhai and Usha for taking such great care of me while I'm away from home. THANK YOU!

  • Stayed September 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SusanV573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review, September 26, 2013
Dear Ms Susan
We appreciate you review on trip advisor.
We would be looking forward to your next trip to Odessa.
Best regards
Quality inn and suites team,odessa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abilene, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed September 4, 2013

Great experience with check in and out . Had a vender with me and they got him a room at the last moment. Came back early to use computer and room was alt
ready cleaned. The real plus was the friendly smiles from all the staff.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tom b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 11, 2013 via mobile

I have stayed here many times in the last two years on business. The hotel management has done a great job renovating an older property. The lobby is very modern. The mattresses have been upgraded to a pillow top. They have installed some granite countered single burner cooktops in some rooms. It is an older property, but they have done a great job of updating what they can. The service is great! The front desk staff are friendly and attentive. The breakfast is well stocked every time I go in. In a town where $250-plus per night for mediocre service is the standard, it is great to know that you can get a comfortable place with great service for a good price. I will definitely be returning!

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cwils99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review, September 27, 2013
Dear Sir
We are glad you enjoyed your stay with us.Guest satisfaction is very important to us and the entire team is focused on making the guest stay comfortable.
Looking forward to see you again.
Best regards
Quality inn and suites Team,Odessa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alpine, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2013

We have stayed here several times and love it every time. The recent remodels make it even better!! The pool is great. We love staying here when we have to go to the Midland/ Odessa area. It is not far from the airport and close to shopping.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Shannon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnodessatx, General Manager at Quality Inn & Suites, responded to this review, August 6, 2013
Dear Shanon,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Sumit Lopes
General Manager
Quality Inn & suites
432-333-3931
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 11, 2013

Thanks for the extra attention and keeping all clean and nice. A very Thank you and appreciation to usha & ivuviri who make sure are room is clean , always have towels and beds are made up. They usually have to wait until we get rest because we come in late and don't want to be disturbed to early. Thanks again.

  • Stayed July 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Cubicinch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review, August 7, 2013
Dear Sir,

Thank you for taking the time to share with trip advisor about such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Sumit Lopes
Hotel Operations Manager
Quality Inn & suites
432-333-3931
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Odessa hotels
0.3 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#8 of 37 in Odessa
4.5 of 5 stars 7 reviews
1.0 mi away
MCM Grande Hotel
MCM Grande Hotel
#21 of 37 in Odessa
3.0 of 5 stars 110 reviews
3.9 mi away
La Quinta Inn & Suites Odessa North
Show Prices
Show Prices
Show Prices
3.2 mi away
Baymont Inn & Suites Odessa
2.3 mi away
Comfort Suites
Comfort Suites
#19 of 37 in Odessa
3.0 of 5 stars 25 reviews
2.7 mi away
BEST WESTERN PLUS North Odessa Inn & Suites
Show Prices
Show Prices
Show Prices

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 3001 East Business Loop 20, Odessa, TX 79761
Phone Number:
Location: United States > Texas > Odessa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 37 Hotels in Odessa
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 186
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Hotels.com, Priceline, Expedia, Booking.com and Choice Hotels so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites
Quality Hotel Odessa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing