We blocked off rooms for our wedding in May. The rooms are clean and comfortable and the assistant manager Theresa was great. However that was the only enjoyable part of our stay. I had to work the day of my wedding and the phone systems were messed up the wake up call went to the wrong room. The cable tv was down in the whole building. Then to top it all off the day we checked out the elevator broke down and four of us was stuck about 45 min. It turns out that the elevator was pass due on it's inspection and had been breaking down all weekend. We were not informed about the problems with the elevator prior. The manager could not be bothered to come down and handle the situation,because and I quote "it was my day off" apparently she does not care about the safety of her guest. We were completely refunded the cost of our room. It took a very heated discussion for the manager Vita to agree to the refund. She still would not give us her bosses info. I was shocked at the poor treatment from a Windom resort. My family will not be staying here ever again.
- Official Description (provided by the hotel):
- If you find yourself coming to the wide open spaces of West Texas, the Microtel Inn and Suites by Wyndham® Odessa, Texas is located in the suburban entertainment district of east Odessa. We are located adjacent to the Music City Mall which hosts 109 shops, food and beverage offerings and a seven screen movie complex. Odessa is the working heart of the Permian Basin and is home to large numbers of oil companies and the service companies that serve the nation's most dynamic energy resource center. The Microtel Inn and Suites by Wyndham® serves an expanded continental breakfast seven days a week. Complimentary ethernet and wifi are both available in every room and a meeting room is available. We also sport an entertainment deck poolside for outdoor relaxing or open air business meetings. Public transportation is nearby for points in the city and also to nearby Midland, Texas. A very short drive will take you to Ratliff Stadium and to Ratliff Ranch Golf Links. Drug stores are nearby as well as grocery shopping. Midland International Airport is 12 miles from the property and is located on the adjacent east bound street to the hotel. ... more less
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