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“Great hotel” 5 of 5 stars
Review of Hilton Garden Inn Odessa

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Hilton Garden Inn Odessa
3.0 of 5 Hotel   |   5221 JBS Parkway, Odessa, TX 79762   |  
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Ranked #4 of 32 Hotels in Odessa
San Antonio, United States
1 review
“Great hotel”
5 of 5 stars Reviewed April 2, 2014

If going to Odessa plan on staying here. Hotel is centrally located in Odessa with in house services as well as amenities very close by. Staff is very friendly and will make you feel like your at home away from home. If you are coming to Odessa plan on booking here, you will not regret it.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, April 7, 2014
We are very happy we made you feel at home here during your stay. Thank you for such a nice review of our hotel the Hilton Garden Inn Odessa. We look forward to your next visit.
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124 reviews from our community

Traveler rating
    53
    37
    14
    7
    13
See reviews for
22
14
8
73
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Irving, United States
1 review
5 of 5 stars Reviewed March 17, 2014

I LOVE this place. They treat their military families really nicely. I love how clean and modern the facilities are. With that said, I've stayed twice and both times, could not adjust the bed and couldn't sleep well. But the person I was travelling with didn't mind the bed. So overall, I think it's a good hotel and would stay again.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 24, 2014
We are happy to read how much you LOVE this place! Thank you for such a nice review of our hotel the Hilton Garden Inn Odessa and we look forward to your next visit.
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Artesia, United States
1 review
4 of 5 stars Reviewed March 13, 2014

Everything at the Garden Inn was fantastic escept the very firm beds. These were suppose to be adjustable, but tried several times to get them to soften up, but they never did, which caused a restless night.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 17, 2014
We are sorry to read you had problems with the bed and are looking into the issue. We would like to thank you for saying everything here at the Garden Inn was fantastic and would like to invite you back soon. Thank You for your review and for your business.
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Slidell, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 11, 2014

I had a recent oil and gas business trip scheduled to the Midland/Odessa area. Picked Hilton Garden Inn based on brand reputation and location to the offices I was visiting. I found the staff to be very friendly. The hotel is clean and well maintained. I found the wireless to be very useful with a strong signal. The area is very nice with a shopping center nearby and many of the typical chain restaurants around as well. Would definetly stay there again.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 17, 2014
We are happy to read you enjoyed your business trip to our area and that you liked our hotel the Garden Inn Odessa. We appreciate your business and hope to be able to see you again soon.
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Lubbock, Texas
Top Contributor
70 reviews 70 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 25, 2014

I've stayed here twice for work and both times I had a nice stay. People that complain about the price, it is high but that is about the average for the Midland/Odessa area. If you are on a budget, keep going East on I-20 and there is another Hilton chain hotel in Big Spring. It isn't a bad commute if you have business to do in Midland or Odessa and it's a lot cheaper.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 6, 2014
We are glad to read how much you like our hotel the Hilton Garden Inn Odessa and that you are a return guest. Thank you for your review and for your business. We hope to see you again soon.
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Foirt Worth, United States
1 review
3 of 5 stars Reviewed February 25, 2014

While the hotel, staff and food were great, the bed was lacking in comfort-ability. I tossed and turned all night. The bed is was so hard that my arms were falling asleep. I stayed at a Hampton the next night and slept great.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 6, 2014
I appreciate the review of your recent stay at our hotel. I understand that you were disappointed with the bed and that we came short of delivering what you are accustomed to and we sincerely hope that you will give us another opportunity and stay with us next time you’re in town.
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College Station, Texas
1 review
5 of 5 stars Reviewed February 24, 2014

Awesome hotel you must try this hotel. I would highly recommend this hotel. The rooms are nice and roomy and the amenities are great. Food in the restaurant is very good and the servers are very friendly.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 6, 2014
Thank you for giving such a high recommendation of our hotel the Hilton Garden Inn Odessa.
Your review and your business is greatly appreciated. Thank You.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Odessa

Address: 5221 JBS Parkway, Odessa, TX 79762
Phone Number:
Location: United States > Texas > Odessa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 32 Hotels in Odessa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Odessa 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hilton Garden Inn Odessa Hotel Odessa

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