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“Business Trip” 5 of 5 stars
Review of Hilton Garden Inn Odessa

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Hilton Garden Inn Odessa
3.0 of 5 Hotel   |   5221 JBS Parkway, Odessa, TX 79762   |  
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Ranked #4 of 34 Hotels in Odessa
Certificate of Excellence 2014
Slidell, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Business Trip”
5 of 5 stars Reviewed March 11, 2014

I had a recent oil and gas business trip scheduled to the Midland/Odessa area. Picked Hilton Garden Inn based on brand reputation and location to the offices I was visiting. I found the staff to be very friendly. The hotel is clean and well maintained. I found the wireless to be very useful with a strong signal. The area is very nice with a shopping center nearby and many of the typical chain restaurants around as well. Would definetly stay there again.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 17, 2014
We are happy to read you enjoyed your business trip to our area and that you liked our hotel the Garden Inn Odessa. We appreciate your business and hope to be able to see you again soon.
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137 reviews from our community

Traveler rating
    59
    43
    14
    7
    14
See reviews for
27
14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Lubbock, Texas
Top Contributor
72 reviews 72 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 25, 2014

I've stayed here twice for work and both times I had a nice stay. People that complain about the price, it is high but that is about the average for the Midland/Odessa area. If you are on a budget, keep going East on I-20 and there is another Hilton chain hotel in Big Spring. It isn't a bad commute if you have business to do in Midland or Odessa and it's a lot cheaper.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 6, 2014
We are glad to read how much you like our hotel the Hilton Garden Inn Odessa and that you are a return guest. Thank you for your review and for your business. We hope to see you again soon.
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Foirt Worth, United States
1 review
3 of 5 stars Reviewed February 25, 2014

While the hotel, staff and food were great, the bed was lacking in comfort-ability. I tossed and turned all night. The bed is was so hard that my arms were falling asleep. I stayed at a Hampton the next night and slept great.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 6, 2014
I appreciate the review of your recent stay at our hotel. I understand that you were disappointed with the bed and that we came short of delivering what you are accustomed to and we sincerely hope that you will give us another opportunity and stay with us next time you’re in town.
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College Station, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 24, 2014

Awesome hotel you must try this hotel. I would highly recommend this hotel. The rooms are nice and roomy and the amenities are great. Food in the restaurant is very good and the servers are very friendly.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 6, 2014
Thank you for giving such a high recommendation of our hotel the Hilton Garden Inn Odessa.
Your review and your business is greatly appreciated. Thank You.
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Yukon, United States
1 review
3 of 5 stars Reviewed February 17, 2014

The hotel is nice in a great location, but the rates are higher than others with the same value. Most of the staff is friendly and helpful, the fittness center is great for complete workouts, the hotel is clean, and rooms are comfortable.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 6, 2014
Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. We are happy to read all the nice things you have said about our hotel and hope to see you again on you next visit our way.
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mansfield, United States
1 review
5 of 5 stars Reviewed January 29, 2014

The hotel is easy to access with adequate parking. It is surrounded with several restaurants, both fast food as well as dine in. The staff was personable and the atmosphere delightful. My family enjoyed having the Sleep Number beds, which helped make our night away from home even better. Although we were only there one night, we intend on staying there during our next visit.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 6, 2014
We are happy to read you will be returning with your family on you next trip our way and look forward to your visit. Thank you for such a nice review of our hotel the Hilton Garden Inn Odessa and for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, United States
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 28, 2014

Fairly new hotel, first time staying, would recommend, but not for the price. All hotels in the Midland and Odessa areas are outrageously high priced due to recent oil shale boom, but they need to be cautious of the prices they are charging.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review, March 6, 2014
We try to keep our pricing in line with others in the area and it seems we failed to meet expectations on your part and for that I am truly sorry.. We would like to thank you for your nice review concerning the hotel it's self and invite you back the next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Odessa

Address: 5221 JBS Parkway, Odessa, TX 79762
Phone Number:
Location: United States > Texas > Odessa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Odessa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Odessa 3*
Number of rooms: 99
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Also Known As:
Hilton Garden Inn Odessa Hotel Odessa

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