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“Steady Staff” 5 of 5 stars
Review of TownePlace Suites Odessa

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TownePlace Suites Odessa
3.0 of 5 Hotel   |   4412 Tanglewood Lane, Odessa, TX 79762   |  
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Ranked #10 of 35 Hotels in Odessa
Longview, Texas
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Steady Staff”
5 of 5 stars Reviewed June 1, 2014

Stayed here in past, been a few months and staff close to same as before. This is good, since they are excellent in jobs. Management fortunate to have in a boomtown like Odessa. Got in at 8P and asked if still serving dinner, frontdesk person summoned for a meal to kitchen personnel still working, serving ended at 730P. They prepared an excellent meal with trimmings! Outstanding service by any measure!

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy C, General Manager at TownePlace Suites Odessa, responded to this review, June 9, 2014
Thank you for taking the time to let us know how we are doing. I'm pleased to hear you enjoyed your stay with us. We aimed to serve at the highest of Marriott standards, and I'm happy to hear our staff went above and beyond to make your stay memorable. We look foward to seing you on your next visit.
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65 reviews from our community

Traveler rating
    34
    19
    4
    5
    3
See reviews for
14
6
9
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
DeSoto, Texas
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 13, 2014

We enjoyed our weekend stay. Very nice location just off the main, busy street and near our relatives, the mall, food and other shopping. Very nice property (lobby sitting area was great, pool and patio looked very inviting). Warm, friendly and helpful front desk personnel, very good, hot breakfast with meat and eggs. More than very nice, clean, spacious room, sleep sofa a plus, full frig, microwave and a cooktop, and of course all of the kitchenware needed. Please attend to the short sheet? Our fitted sheet kept coming off the mattress during the night. Toiletries in the bathroom were just adequate--persons spending the week should bring their own. We got a very, good price. We will stay here, again.

Room Tip: Our room was near the middle the 4th floor above the pool with the view of a nice neighborhood. It...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy C, General Manager at TownePlace Suites Odessa, responded to this review, May 23, 2014
Thank you for taking the time to let us know how we are doing. I am very pleased to hear that you had a wonderful stay with us on your last visit. Your feedback is very important to us. We look forward to seeing you on your next visit. Thank You.
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Chicago, Illinois
1 review
5 of 5 stars Reviewed April 24, 2014 via mobile

Very clean and spacious rooms. The staff is very kind. The breakfast and dinner made by Lisa and Lekrisha are delicious! they are always open to help the custommers' needs. You have access to a barbecue in the pool. There are many restaurants and shooping centers very close to the hotel. The parking area is safe and easy accesible from the rooms. Thanks!
Carmen and Alber

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy C, General Manager at TownePlace Suites Odessa, responded to this review, May 1, 2014
Thank you for taking the time to let us know how we are doing here at the Towneplace Suites Odessa. Your feedback is truly appreciated, I'm glad you had a wonderful experience on your last stay with us and we look foward to seeing you again in the future.
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CA
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed February 5, 2014

This hotel was in a decent part of town with a great mall half a block away.
I felt safe and the hotel was clean, comfortable, and staff friendly.
Dinner of lasagne and salad plus dessert was provided free and was actually fairly decent. The breakfast was a combination of hot and cold items.
I would stay here again.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy C, General Manager at TownePlace Suites Odessa, responded to this review, February 6, 2014
Thank you for taking the time to lets us know how we are doing. I'm very delighted to hear you enjoyed your stay with us and we look foward to seeing you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 20, 2014

I have stayed there for 36 days and during that long stay I never became bored of this hotel. The rooms were pretty good, though a little bigger room might be more comfortable. The room amenities were excellent, along with a good kitchenette. The hotel staffs were very good with their hospitality and cordialness. The hotel provided breakfast for every day and dinner for four days a week, which had good selection of different kind of dishes. The pool side lobby was really memorable for me, as I spent lot of time there partying with friends and also chilled alone. The most important part of the hotel is its location. It is just beside the MCM and half a mile away from Walmart. There were lot of restaurants and shopping arcades around it. If somebody visits Odessa for a business purpose, it may help him for stay a longer period there as the location is amidst the heart of the city.

Room Tip: all the rooms were of same type. One may choose road facing rooms at the 4th floor.
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  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy C, General Manager at TownePlace Suites Odessa, responded to this review, February 6, 2014
Thank you for taking the time to let us know how we are doing. We look foward to seeing you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, Texas
Level Contributor
184 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
2 of 5 stars Reviewed January 16, 2014

This is the second time I've stayed at this location. This is a run down facility that they've tried to improve by just painting and adding new carpet. Kind of like putting a dress on a pig, pretty but still a pig.

Staff was friendly and helpful, breakfast wasn't much. Location is okay (close to mall). Felt mostly safe there. Very overpriced, but expect that in Odessa and Midland due to oil boom.

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy C, General Manager at TownePlace Suites Odessa, responded to this review, February 6, 2014
Thank you for taking the time to let us know how we are doing. We will do everything we can to improve the quality of our service to insure your next visit will be pleasant.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Odessa

Address: 4412 Tanglewood Lane, Odessa, TX 79762
Location: United States > Texas > Odessa
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 35 Hotels in Odessa
Price Range (Based on Average Rates): $
Hotel Class:3 star — TownePlace Suites Odessa 3*
Number of rooms: 108
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