Do not tarvel much, but when we ever did we always tried to stay at a Comfort Inn or affil. hotel. Wife's brother had a stroke and we waited until he stabilized to travel to Texas. Booked Comfort Inn closest to his home. This was neither a busines or leisure trip but emergency travel. As departure date came closer, we tried to cancell the North Richland Hills Comfort Inn and get a Comfort Inn closer to Southwestern Medical Ceneter. NO help or cooperation from Comfort Inn or Customer Service. Had to stay the night at North Richland before moving to a closer Comfort Inn. We returned to North Carolina after five days and in June my borther-in-law passed away. While I am/was a "Choice Privileges Rewards Program" member. I/we will NEVER stay at a Comfort Inn, Clarion, Sleep Inn, Quality Inn and/or Comfort Suites again. Now that we are retired and travel more, this was one valuable lesson. Comfort Inn service sure did change or the worse!!!!!!
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