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“Overpriced Roach Motel” 1 of 5 stars
Review of The Faust Hotel

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The Faust Hotel
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240 South Seguin Avenue, New Braunfels, TX 78130   |  
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Hotel amenities
Ranked #17 of 29 Hotels in New Braunfels
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Overpriced Roach Motel”
1 of 5 stars Reviewed July 31, 2012

A group of friends and I had a block of rooms last weekend and I've never stayed at a hotel NOT right on I-35 so it was interesting to try to find.... But find it I did and got all checked in.... Got all my stuff into my room and the best thing I can say about this hotel is that the people that work here are super nice. Its an old building, with window units for AC (and the window unit rests on the best so while your middle freezes the rest of you burns up due to the humidity in the room), and the interior and bathrooms were horrible.... I've never seen filthier bathrooms anywhere! The linens were over starched. There was a step up into the bathroom (WTF? And I totally almost ate it like half a dozen times going in and out...) and the beds were made for midgets.... While I understand its historical early 20th century inspired and people were much shorter then - I m only 5 5 and they were too short for me to lay on fully... My feet hang over the end of the bed.... Not fun. The rooms were super small too, I'm not sure if I'd been with someone if there would be enough room for us both! And the keys to the rooms are actually keys not keycards like most modern day hotels. And there is NO wireless internet.... With a surcharge or otherwise.... If I owned that place I'd shut it down and totally renovate the whole thing.... Though that probably wouldn't even help much....

Then the furniture is like cheap bad antiques and theres hardly enough light once the sun goes down and the bathroom was just plain gross.... Its like they were trying too hard with the decorations and almost none of its functional in the modern day... Like I said I can't think of anything nice to say about it except for that the people there are nice and super helpful. Oh and the elevator was super quiet.... Thats nice right? Its like an expensive roach motel. I don t see why people are always raving about how great it is.... Do they stay in garbage bins or something? I wish I had just stayed at the Comfort Suites or something instead.....

I thought about calling around to see if anything else was available but I was so tired I was almost punch drunk and about to pass out.... And its mid summer in New Braunfels, highly doubtful anything better is available.... So I stayed.....

  • Stayed July 2012, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

Traveler rating
    27
    29
    17
    14
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 21, 2012 via mobile

My husband and I enjoy unusual/interesting hotels. We usually prefer boutique or bed and breakfast type places but now have a 1 year old and feel like b&bs have too many breakables and stairs. This hotel was a nice choice. We paid $149 for the night, which is a little pricey for what you get but it's a Friday in JULY in a tourist town. The hotel is VERY CENTRALLY located! Walking distance from shops, antiques and restaurants. The staff couldn't be nicer and the room was clean and well appointed. No complaints.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 1, 2012 via mobile

The historical Faust Hotel is simply AMAZING! The staff was kind & courteous. The rooms were wonderfully decorated. The food in the pub was very good and reasonably priced. Top it off with the wonderful atmosphere and it made for an awesome stay. I'd recommend this hotel to anyone and will! Take an amazing trip through Texas history. Go to the Faust!

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Augusta, Maine
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 27, 2012

The room was small but clean and the bed was comfortable. The historic features were really fun. Hotel staff nice and helpful. Breakfast was very low end continental but the coffee was drinkable.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 19, 2012

My family and I were very pleased with our stay at the “Faust” over the St. Patricks day and weekend. I just adored the hotel’s authentic, nostalgic decor and ambiance. This historical hotel with its “Somewhere In Time” Victorian romance is absolutely my perfect cup of tea. The entire hotel, pub and restaurant was very clean with attention to every lovely detail. The staff was very friendly and professional. Our room and beds were comfortable and modernized without compromising too much on the antiquity of this American “1920’s” period hotel. The breakfast in the morning was quiet, elegant and there was enough variety for everyone to select from.. even my finicky twins. My husband was impressed with the congenial pub and brewery that is located conveniently downstairs and he enjoyed sampling the many beers. We were able to relax and enjoy a few drinks without worry of driving. Our family enjoyed the menu and tasty, unique bar fare. It is not a dieters menu but it was well worth the calories. The hotel is located within walking distance of many shops, restaurants and sightseeing activities. The parking situation was small and difficult but I don’t know how it could be improved because there just simply isn’t more available property to expand on. It was just easier to park our car at the hotel and walk. I am well traveled and have stayed at all sorts of hotels, castles, bed & breakfasts, cottages (and you name it) around the world. I relish the experience of the stay and it is more than a place to sleep for me. Of course, I prefer an impeccably clean establishment but I am willing to tolerate unusual nuances so that I can cherish the wonderful adventure of the journey. For those of you who have traveled abroad you understand that a castle may be drafty or that a five star hotel in Rome may be without air-conditioning or that an Asian bathroom has a hole in the floor for the toilet but for me that is the part of the native experience. If your priority is total modern, new surroundings and demand the conventional, then perhaps, this is not your place to stay. My stay here was very nice and I left with a smile. It is not the cheapest place to stay but for the elegance and charm it was reasonable.

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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 17, 2012 via mobile

The legend says this hotel used to be haunted, but the ghosts got tired of the tiny, dirty, noisy, and expensive rooms and went somewhere else where they could get a better service for the same prIce. Horrid experience.

  • Stayed March 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rogers, Arkansas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 14, 2012

After reading the reviews, a stop at the front desk, and drinks in the bar, we decided to stay elsewhere. However we were extremely glad that we tried the beer. The local IPA was out, so I tried Pale Ale on draft. I'm sorry to say that I did not get the name but it was one of the best Pale Ale's I've drank. I will plan another stop next time I pass by.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Faust Hotel

Address: 240 South Seguin Avenue, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #17 of 29 Hotels in New Braunfels
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
Since coming under new ownership in July 2009, there has been a great deal of effort put towards restoring The Faust Hotel & Brewing Company to its original luxury and grandeur. The project has been extensive and is still in progress, but many changes and upgrades can be found throughout the entire property. Our newly redesigned guest suites feature 1920's Art Deco design while incorporating modern amenities including:Wireless Internet, Flat Screen Televisions, Refrigerators, Microwaves, Keurig Coffee Makers, Brita Pitchers. In addition to our guest suites, we have a variety of accommodations to suit your needs including rooms with 1 or 2 double beds, queen and king size beds. The brew pub has something to please everyone in your party: Flat screen TVs, darts, live music, trivia and the comforting surroundings of a classic brauhaus. The Faust Brewing Company now features an array of house brews, including Faust Golden Ale, Altered States German Altbier and Mike Crowe IPA, as well as a variety of seasonal favorites. Leading the production is Ray Mitteldorf, a professional brew master with 17 years experience. For a complete experience, the pub has recently launched its new tapas-style menu, created by Chef Chris Kilisz. His exclusive menu features items specifically designed for sharing and pairing with the pub’s own microbrews: their signature dish, the Faust Wellington, Mini Dogs topped with sauerkraut, sautéed bell peppers and onions and spicy mustard, and German Nachos, to name a few. Just as the pub isn’t limited to beer (there’s liquor and wine, too), the menu isn’t limited to German-inspired options: it boasts a broad spectrum of international cuisine with dishes such as the Croque Monsieur, Souvlaki Skewers, Proscuitto Caprese Bruschetta, and Cochanitas. ... more   less 
Also Known As:
Faust Hotel New Braunfels
Faust New Braunfels

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