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“Great Value!!!” 4 of 5 stars
Review of Executive Inn And Suites

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Executive Inn And Suites
2.0 of 5 Hotel   |   808 Highway 46 South, New Braunfels, TX 78130   |  
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Hotel amenities
Ranked #20 of 29 Hotels in New Braunfels
Houston, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Great Value!!!”
4 of 5 stars Reviewed November 12, 2013

We chose this hotel for the price during WurstFest in New Braunfels. We figured the room wouldn't matter that much. So when we checked in we were extremely pleasantly surprised by the rooms. The rooms were huge, clean, plenty of room for a couple of blow up mattresses if you need it for kids, and the bed was so comfy! We had a smoking room because they were sold out of the other rooms and we had brought Febreeze to help with the smell but we were amazed there wasn't even the hint of smoke smell, and we're quite picky about that. The bathrooms were also great (though my husband said to mention the water pressure in the shower could have been better - he likes a "carwash" setting). We will choose to stay here again and again for our many trips to New Braunfels during the year for river rafting, trips to Schlitterbahn and Market Days or WurstFest.
The only negative was the included breakfast served in the 3 table "reception/lobby" area. It was just coffee, juice, toast and store bought danishes. The solution to this - cross the street from the hotel and eat a fabulous authentic Mexican breakfast at The Palm Café! We ended up being thrilled that Executive Inn had a measly breakfast so we could experience Palm Café. And for the price of the rooms at Executive Inn you still get a great value without a fancy breakfast included.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
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    10
    4
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    3
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Solo
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Houston
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 4, 2013

Never again! This place is loaded with bed bugs and me and my Husband had the worst Experiance! When we told told them we found bugs they played dumb and didn't even offer to refund us till the morning when the manager came in! So we slept in the car!!! Getting bed bugs is not worth saving a buck or two for this infested place!!

  • Stayed July 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super_8_NB, Owner at Executive Inn And Suites, responded to this review, September 23, 2013
Thank you for staying with us, and thank you for this review. I am sorry to hear that your stay was not an enjoyable one at our New Braunfels location. We have taken care of the situation and I assure you, we are not longer infested. I am surprised you were not taken care of immediately, but I am sending you a complimentary night certificate for our location. I hope you will give us a chance to prove to you that our ultimate goal is our guests satisfaction.

Shailesh G Bhakta
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2013

We stay here every summer for 1-2 nights when we go to Schitterbaun. It is a good value and 40-60 dollars cheaper a night than the chain hotels a tenth of the mile up the road. Breakfast is limited and we love to cross the highway 46 to eat a hot Mexican breakfast at the Palm Restaurant in the morning (American style options also available.) We don't usually swim at hotel so didn't evaluate the pool closely. The rooms are clean. The air conditioning is fantastic and easily adjusted. Our room was cool on arrival. The beds are fair.The manager was friendly.
I wouldn't want to stay for weeks, but this is a good value for a family on a budget.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super_8_NB, General Manager at Executive Inn And Suites, responded to this review, September 23, 2013
Thank you for staying with us, and thank you for this review. To comment on our beds, we actually just replaced our beds with sealy posturepedics to give our guests the ultimate in comfort. I am happy to hear that your stay with us was an enjoyable one.

Vinay Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 17, 2013

Second stay here. Staff are pleasant, rooms are clean and beds are comfortable. Didn't use pool but is a reasonable size and clean. Good location - approx. 45 mins Austin and San Antonio. Recommend visiting Gruene for dinner.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super_8_NB, General Manager at Executive Inn And Suites, responded to this review, September 23, 2013
Thank you for choosing to stay with us and thank you for this review. Each day my staff strives to bring clean, comfortable accomodations to our guests. I am happy to hear that guests such as yourself, are being well taken care of. We hope to see you again real soon.

Vinay Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garland, Texas
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 6, 2013

Our first time at this place. Apparent recent "face-lift" to the structure, but owner missing details of customer appreciation. More "motel" feeling than "hotel". And yes, they nave a nice vinyl banner that says "motel". But, we've stayed at other places where you REALLY feel welcome. This was basic, basic. Roof over your head and dry. Upside - it was away from freeway and train tracks. And location was easy-in easy-out. A 2-level structure with room entry from outside catwalks and parking lot facing doors. No elevator for elderly, handicapped or lazy. Stairs are the concrete kind housed in metal stair-tred pans, which are rusting out with some edges beginning to curl and are trip hazards. If stairs are being ignored, then what else has the fresh coat of paint covered up? Our room was not vacuumed well. Left-over debris here and there. The shower curtain had mold along the bottom edge of it - yuck. The room had been re-caulked poorly and was already pulling away from the backsplash behind sink, around baseboards and tub area. The bathroom just felt "yucky". It was a feeling and usually feelings are right. The air-conditioner worked, but ever so slowly and low/underpowered. The A/C "clunked" every time the compressor kicked off, occassionally waking me. There was dust everywhere on top edges, surfaces, etc. And a nice yucky filthy bathroom door handle with sort of "gunk" on the handle. We didn't touch it. For the budget-minded this could work. For us though, we will NOT be back. Worst thing was, upon check-out, the person did not ask "how was your stay?" If a place has no interest in your stay, they don't care, and don't care if you come back, which we won't. There are too many other places in New Braunfels that "want" us to stay with them. Lesson learned - sometimes trading $5/night is not worth what you get out of the deal. Do your homework and use Google Street-vue to do a "virtual drive-by" to see your next hotel and the surroundings. And call the hotel and ask "how old it is" and "when was the last facelift/remodel". Check here on TripAdvisor to see what others are saying and online at other sites to check out your next place to stay.

Room Tip: Go somewhere else where you and your money are appreciated.
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed March 18, 2013

Positives: Room was clean & people at the front desk were very nice. Convenient location off I-35.
Negatives: Neighborhood is pretty sketchy - Pawn Shop, EZ Loan, laundromat, liquor store, Dollar General, etc. in the nearest strip mall. We were worried that our car might be broken into -- We parked under a light in the parking lot & it was fine. Wifi in room didn't work, and AC was shorting out so we had to turn it completely off. Note to Verizon Wireless users - There is no service inside the room, but you can get one bar in the parking lot.
I was not familiar with the Executive Inn brand but it appears to be a low-budget chain -- Lower than LaQuinta or Holiday Inn Express. More like Motel 6 or Super 8. While the people at the desk were very friendly, I'd look for different lodgings on our next trip through.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 16, 2013

This was my first time at this hotel. I was greeted very warmly by the clerk. The room was cean. Almost spotless. Room smelled clean. The bed was great. Slept soundly all night long. The breakfest was great. Best I've had in a hotel in a long time. I will stay here again............

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Executive Inn And Suites

Address: 808 Highway 46 South, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 29 Hotels in New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2 star — Executive Inn And Suites 2*
Number of rooms: 33
Reservation Options:
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Also Known As:
Executive Hotel New Braunfels

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