Our first time at this place. Apparent recent "face-lift" to the structure, but owner missing details of customer appreciation. More "motel" feeling than "hotel". And yes, they nave a nice vinyl banner that says "motel". But, we've stayed at other places where you REALLY feel welcome. This was basic, basic. Roof over your head and dry. Upside - it was away from freeway and train tracks. And location was easy-in easy-out. A 2-level structure with room entry from outside catwalks and parking lot facing doors. No elevator for elderly, handicapped or lazy. Stairs are the concrete kind housed in metal stair-tred pans, which are rusting out with some edges beginning to curl and are trip hazards. If stairs are being ignored, then what else has the fresh coat of paint covered up? Our room was not vacuumed well. Left-over debris here and there. The shower curtain had mold along the bottom edge of it - yuck. The room had been re-caulked poorly and was already pulling away from the backsplash behind sink, around baseboards and tub area. The bathroom just felt "yucky". It was a feeling and usually feelings are right. The air-conditioner worked, but ever so slowly and low/underpowered. The A/C "clunked" every time the compressor kicked off, occassionally waking me. There was dust everywhere on top edges, surfaces, etc. And a nice yucky filthy bathroom door handle with sort of "gunk" on the handle. We didn't touch it. For the budget-minded this could work. For us though, we will NOT be back. Worst thing was, upon check-out, the person did not ask "how was your stay?" If a place has no interest in your stay, they don't care, and don't care if you come back, which we won't. There are too many other places in New Braunfels that "want" us to stay with them. Lesson learned - sometimes trading $5/night is not worth what you get out of the deal. Do your homework and use Google Street-vue to do a "virtual drive-by" to see your next hotel and the surroundings. And call the hotel and ask "how old it is" and "when was the last facelift/remodel". Check here on TripAdvisor to see what others are saying and online at other sites to check out your next place to stay.
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- Also Known As:
- Executive Hotel New Braunfels