This is our first stay at Red Roof Inn New Braunfels. we were very happy with our room and service we received from front desk staff. we stayed in superior king which was very large, clean and everything was in working order and had coffee maker, micro-fridg, hairdryer and iron and ironing board in room also free internet worked great. i will stay at this location next time when i am in new braunfels area. This location is very close to Schlitterbahn Waterpark and rivers.

During our extended stay we noticed that there were dozens of medium sized.black beetles gathered outside all the doors. Some came in under the gaps at the door threshold. One night I was woken up by a beetle in bed under the covers. My girlfriend was bitten by something and developed a rash which required medical treatment. They came and sprayed the room . We had to ask several times for ready rewards when we were told they had notified the Cororation we had earned them but they had not done so.

This hotel was super clean and the staff was very friendly. Hotel could use some updating. TV had a pink hue and needs replaced. We came to go to the river and not to watch tv so it wasn't a problem. We didn't use the pool, but it was clean. The free breakfast was cereal and frozen muffins.

Numerous odd problems, toilet wouldn't flush, light over bed did not work, fan on air conditioner never went off (making it loud) tv volume went only 1/2 way up (hard to hear it over ac fan) - tv had ghost image on most channels, internet connection was very slow, kleenex was a travle pack (not a box) when we asked for a do not disturb sign they gave us a piece of paper with DND written on it & a peice of tape, ice maker did not work, bed were never totally made, just straightened up some.