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“good potential BUT” 2 of 5 stars
Review of T Bar M Resort

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T Bar M Resort
2549 Hwy 46 West, New Braunfels, TX 78132   |  
Hotel website
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Hotel amenities
Ranked #12 of 29 Hotels in New Braunfels
willamstad
1 review
1 helpful vote 1 helpful vote
“good potential BUT”
2 of 5 stars Reviewed July 11, 2013

Nice place to stay with Family and kids. We've spent there a week. Our room was not clean up constantly! I had to remind the stuff and it has been cleaned only at 7 pm! At some point I just did it my self. Who rated this place? 4 stars??? not even two. Breakfast is poor, the kids at the reception tried thier best, but it seems they do it as a summer vacations job, a girl named Magen at the reception is unfriendly, rude and gave the feeling you always bother her.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBar M, Public Relations Manager at T Bar M Resort, responded to this review, July 17, 2013
Dear Anna b,
Thank you for taking the time to leave us a review, we always appreciate feedback.
As a winner of an AAA 3-Diamond Award and named as a Premier Destination by the Travel Channel, we are disappointed to hear your stay was not enjoyable. Our Housekeeping Manager has been notified of your experience. We apologize for our staff's unfriendliness and will make sure to address immediately.
We strive to make each guests experience enjoyable and would be honored to have the opportunity to welcome you back to our hotel so we can show you the customer service that we are known for.

We hope to serve you in the future again,
T Bar M Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
    50
    26
    18
    21
    10
See reviews for
63
7
3
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
Baytown, Texas, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 8, 2013

I brought my 3 children the week of 4th of July. I was expecting a lot more activities for the kids to do, they are 15, 15, and 12. All for them to do was watch a nightly cartoon movie and play in the activity center for a little while. Most of the resort is closed off for the camps only, so that was a little disappointing. The resturants are not open during the week, and when trying to get food one night the staff was rude stating they were closing early and we needed to hurry and order. The toilet in my hotel room was broken and I had to fix it several times. The kids wanted to play baseball, but no-one on the property could find any bats. Although the grounds are beautiful, and the deer are pleasant to look at, the next time I would rather just stay at a hotel with a pool for the same price and cleaner rooms.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBar M, Public Relations Manager at T Bar M Resort, responded to this review, July 10, 2013
Dear cmclain, Thank you for taking the time to leave us a review, we always appreciate feedback. We greatly apologize there was a misunderstanding regarding our two properties. While they sit side by side, our Resort and Conference Center is a separate property than our Camp property and we do our best to make no advertisements that our Camp property is available to our Resort guests. Your review has been handed over to the head of our Management to insure all issues notated are resolved immediately.

We strive to make each guests experience enjoyable and would be honored to have the opportunity to welcome you back to our hotel so we can show you the customer service that we are known for.

We hope to serve you in the future again,

T Bar M Resort | Conference Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frisco, TX
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 8, 2013

I agree with the other reviewers, this was a great choice for a family of seven! We were in a 2 bedroom condo which was very comfortable. The condo was stocked with plenty of linens and everything we needed in the kitchen. The coffee pots (2!) didn't work and the management wasn't able to help, but on the third day my Father in law joined us and was able to fix one. There are a lot of deer on the property and the kids LOVED that they would come so close to our condo. We fed the deer some lettuce the first night we got there, and the next morning when we opened our condo door, the deer were back! There are two pools and we were given a key to the closest one, but the key didn't work so we had a child hop the fence and let us in to the pool (the front office was far away from our condo!) This is very close to Schlitterbahn and for the price, we couldn't beat it. Especially being able to cook a simple dinner each night in the condo! Breakfast was included every morning and although we were too tired to take advantage of it, there was a family friendly movie outside each night. Breakfast was simple: coffee, juice, two cereal options, eggs, one breakfast meat (sausage), muffins... but it was good enough! Breakfast is served outside which the kids really enjoyed. One morning summer camp got out and it was really confusing as there were a ton of people there - they knew what they were doing so they didn't bother us - it was just strange to see so many people on the grounds! Other than that it was a very quiet, peaceful, wonderful place to stay. I recommend it!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBar M, Public Relations Manager at T Bar M Resort, responded to this review, July 10, 2013
Dear LTrainer77,
Thank you for taking the time to leave us this review, I am so glad to hear that you enjoyed your stay overall and would consider returning. We apologize for the broken coffee pot and have made sure our Housekeeping Management is made aware so it can be replaced. We have also informed our Front Desk Manager about the wrong pool key and will insure that is looked into.

We look forward to welcoming you and your family back again in the future!

Best Regards,

T Bar M Resort | Conference Center
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Brownsville, Texas
1 review
5 of 5 stars Reviewed July 7, 2013

The grounds are beautiful and the staff very friendly and helpful! Highly recommend this resort, plus it's close to Gruene! One option that would be helpful to us would be to have some rooms that are pet-friendly.

Room Tip: We like the cottages best.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 28, 2013

This very reasonably priced resort surprised me. I was impressed with all the different activities planned daily. Their breakfast was expectional and different each day. Bar service was fantastic along with many choices of finger foods. While there were several conferences going on I still felt there was plenty of space & privacy to enjoy the premise. I would recommend to anyone.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richardson
Top Contributor
73 reviews 73 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 28, 2013

We had a lovely time! The kids loved watching the deer and fawns that roamed freely about the place. We had the 2 bedroom condo....it was perfect! The 3 girls 8, 10 and 14 had the double room and the two boys [12] slept in the large living area on a cot and the sofa bed, and we had the king room. The patio was huge and overlooked the forest. We cooked in the well-stocked kitchen - which saved us some money. The "complimentary' breakfasts under the gazebo by the pool, were terrific and the lady attendant was so precious. We had a few hitches with housekeeping the first couple of days [don't think they knew there were 7 of us], but all went very well the rest of the trip. The sports center was a lot of fun, as were the two pools that we had keys to. The sports center had shuffleboard, pool, foosball, ping pong and billiards along with a nice exercise room and basketball court. The gift shop kept them shopping, and they left with some real "treasures." One pool had a beach type access - which is great for old folks. It had water volleyball and basketball along with a hot tub. The other pool was closer to the condo and it was more of a lap pool - with a deep end. We didn't play frisbee golf or ride the bicycles, but plan to do that on our next visit. Every night, we watched a movie under the stars and ate popcorn, free ice cream and drank ice cold water that was provided. One night we did the s'mores. T Bar M is close to town - just a 10 minute drive to Schlitterbahn [we did all 3 parts], and Texas Tubes and Natural Bridge Caverns and WIld Life Park. Cheap tickets for Schlitterbahn are at the HEB just a little bit from T Bar M. We had a great time! The pool food at the resort is delicious - my granddaughter had the pulled pork nachos. It was huge! Their burgers and wings are good, too. We will return!!

Room Tip: We have stayed in the hotel accomodations before, and they are a bit cramped, but the condo was wond...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBar M, Public Relations Manager at T Bar M Resort, responded to this review, July 10, 2013
Dear Cindy M,
Thank you for taking the time to leave us this review, I am so glad to hear that you and your family enjoyed your stay overall and would consider returning. We pride ourselves on being a family friendly environment, with plenty of actives to keep the family entertained and are so glad you were able to enjoy those amenities offered.

We look forward to welcoming your family back in the future,

T Bar M Resort | Conference Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frisco, TX
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 25, 2013

As a family with two young kids, we were looking for a place to relax for a reasonable price. T Bar M was perfect for that.

Room was average, but certainly nice enough. Service was amazing, as was the food.

If your looking for a place in new Braunfels where you can relax and your kids can stay busy and have fun, look no further.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about T Bar M Resort

Address: 2549 Hwy 46 West, New Braunfels, TX 78132
Phone Number:
Location: United States > Texas > New Braunfels
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in New Braunfels
Price Range (Based on Average Rates): $
Number of rooms: 80
Official Description (provided by the hotel):
The resort has a total of 74 Country Inn Hotel rooms, 6 cottages, 10 two bedroom villas, 2 three bedroom villas, and 1 four bedroom villa. The hotel consists of 34 rooms with two double beds, 34 rooms with two queen beds, and 6 rooms with one king bed. To compliment the hotel, the 6 cottages all have one queen bed and a private porch for relaxing on your own set of rocking chairs. The villas are steps away from the hotel; each villa has it’s own unique layout bedding wise; each has a dining room, and fully equipped kitchen. All of our hotel rooms have free wi-fi, iPod/iPhone docking stations or MP3 players, hair dryer, vanity mirrors, four cup coffee pot with Starbucks coffee, ironing boards with irons, cable television, free local and room to room calls, mini-refrigerators, and combination safes. ... more   less 
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Also Known As:
t Bar m Hotel New Braunfels

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