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“Perfect if you just need a bed” 3 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.5 of 5 Hotel   |   1533 IH-35 North, New Braunfels, TX 78130 (Formerly Hawthorn Inn)   |  
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Ranked #25 of 29 Hotels in New Braunfels
Minot, North Dakota
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Perfect if you just need a bed”
3 of 5 stars Reviewed July 27, 2012

We stayed there last night. Had a long day in Houston, only checked in at 11:30pm. Carpets had a musty smell but the beds and everything else was clean and neat. Good valuefor money if you have kids and just want to sleep.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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62 reviews from our community

Traveler rating
    15
    7
    15
    12
    13
See reviews for
16
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4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed July 25, 2012

Went up for a trip to Schlitterbahn and stayed 2 nights. The room was large, a/c worked great but there was black mold in the bathroom. Walls were really thin mand the tv was too dark to see. Might stay again.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grapevine, Texas
Top Contributor
157 reviews 157 reviews
39 hotel reviews
Reviews in 45 cities Reviews in 45 cities
113 helpful votes 113 helpful votes
1 of 5 stars Reviewed July 2, 2012

My family and I stayed at the Quality Inn & Suites last week. We had three rooms and each one of them was worse than the others. The hotel smelled of sewage. My shower had black mold in one corner. One room the air conditioning didn't work, the other the tv was too dark to see. The manager knows of all these things, but they still give you no discount and charge you the top price. You can tell they don't care, because the outside landscape was dead and dirty with cigarette trash. Don't stay here until they use some money to clean it up.

Room Tip: Don't stay here.
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  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesquite, Texas
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 27, 2012

We had a fun day in the sun tubing down the river but weren't sure we were going to stay the night. We walked in to Quality Inn with no reservations. The very helpful front desk girl gave us a great rate in a great room, and was able to give us neighboring rooms so we could be close to those in our party.
The kids tried out the pool and really liked it.
The included breakfast was plentiful, hot, and good.
Check-in and check-out was fast and easy.
The hotel is very conveniently located to the river as well as other tourist-y places like historic downtown New Braunfels and Greune.
We enjoyed our stay and will definitely stay there again next year.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Grand Prairie, Texas
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 28, 2012

Room was good size and clean with a microwave and fridge. A/C unit was very noisy. A very bright light shines on the side of the building and illuminates the room even with curtains drawn. Walls are thin and unfortunately we stayed here on Memorial weekend. The whole area tends to attract river tubers and they can get quite rowdy. Had to call the front desk at 2:30 a.m. on first night, then called front desk twice at 2:00 a.m. and 2:40 a.m. on second night. Breakfast was fine although sausages were cold on first morning, but hot the next day. Also included were a waffle maker, hard-boiled eggs, apples and oranges but no bananas — no yogurt. Also pastries and plain white bread — no bagels or whole wheat; three different cereals and oatmeal. I might stay here again, but if I come back on Memorial Day weekend, I will likely go to a more expensive hotel with the hope that the guests will be better behaved.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Hilltop Lakes, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 20, 2012

We stayed the night here during a trip to Schlitterbahn. We checked in after a long hot day in the sun and the staff was very nice and check-in was fast. The pool and hot tub were inside but were very comfortable. The temperature of both was very nice. They had some windows open in the pool area so it was not stuffy like you sometimes get with indoor pools. The room was very nice. There was a very large sitting area with a couch, coffee table, two end tables, and a chair. There was a small kitchen area with a wet bar, microwave, and fridge. Everything worked perfectly in the kitchen area. We had a queen bed and it was comfortable. The bathroom was roomy and the water temp and pressure were good. The only issue we had was the heat lamp in the bathroom came on and off on it’s own, but we reported that when leaving so it was not a big deal. Their breakfast was cereal, pastries, waffles, boiled eggs, milk, juice, and coffee. The staff recommended dinner at Montana Mikes or in Gruene. We picked Gruene and it was very good at the Gruene River Grille. We would stay here again.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boone, North Carolina, United States
1 review
4 of 5 stars Reviewed May 5, 2012

Attended a family gathering in New Braunfels. Accomodations were very adequate and comfortable. Location was very convenient for those attending.

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 1533 IH-35 North, New Braunfels, TX 78130 (Formerly Hawthorn Inn)
Phone Number:
Location: United States > Texas > New Braunfels
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 29 Hotels in New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
The Quality Inn & Suites New Braunfels offers a free hot breakfast buffet, exercise room, indoor pool, free high speed internet and all of the other amenities you are looking for to make your stay enjoyable in New Braunfels. We are minutes from Schlitterbahn and all of the attractions New Braunfels has to offer. ... more   less 
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Also Known As:
Quality Hotel New Braunfels
Quality Inn And Suites
Quality Inn New Braunfels
New Braunfels Quality Inn

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