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Super 8 - New Braunfels, TX: Traveler Reviews

2.0 of 5
510 Hwy 46 South, New Braunfels, TX 78130
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Super 8 - New Braunfels, TX
17 traveler photos
Ranked #11 of 28 hotels in New Braunfels
3.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveler rating
    13
    11
    6
    4
    5
Date Rating
Decatur
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 13, 2012

  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Review collected in partnership with Super 8

Ask Don B about Super 8 - New Braunfels, TX
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hospitality8, Manager at Super 8 - New Braunfels, TX, responded to this review
November 29, 2012
Thank you for staying with us, and thank you for your review. I apologize for the inconveniences you experienced during your stay with us. We have not had any issues with our internet as we use it everyday also. Maybe it was a setting on your computer that was not allowing it to connect ? Either way, we have staff on call that can assist with that. I do hope you give us another try as I do not like my guests to feel they were not taken care of. If I can help in any way, please do not hesitate to call upon us. Thank you for choosing to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
LOGAN
1 review
3 of 5 stars Reviewed October 30, 2012

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Review collected in partnership with Super 8

Ask SCOTT T about Super 8 - New Braunfels, TX
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hospitality8, Manager at Super 8 - New Braunfels, TX, responded to this review
November 29, 2012
Thank you for staying with us, and thank you for your review. My apologies go out to you for not being able to meet your breakfast standards. However, our breakfast includes a little more than just cold cereal and toast. Our menu offers fresh hot waffles, tea, juices, yogurt, cinnamon rolls, several types of breads, fresh fruit, oatmeal, hot chocolate as well as 100% Gourmet Arabica bean coffee. Our breakfast menu was just updated a few months ago, and so far we are getting rave reviews on it. Maybe you would give us the honor of making it up to you on your next trip to our area. I'll even throw in a free suite upgrade for you if you mention this review. Thank you again for choosing us, it is always our intention to take care of all of our guests.
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CORPUS CHRISTI
1 review
5 of 5 stars Reviewed October 10, 2012

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Super 8

Ask GINGER P about Super 8 - New Braunfels, TX
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hospitality8, Manager at Super 8 - New Braunfels, TX, responded to this review
November 29, 2012
Thank you for staying with us, and thank you for writing this review. Our rooms are actually inspected two to three times before a guest ever walks into them. We feel several sets of eyes could catch something, that maybe one set could miss. We have been operating like this for 16 years now, and I am happy to see we are still rated high when it comes to cleanliness. On your next trip, our rooms will be just as clean if not cleaner. Thank you and I hope to see you soon.
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HALTOM CITY
1 review
“Quick stop, overnight, clean, sound sleep”
5 of 5 stars Reviewed October 10, 2012

We arrived late in the evening, so the lobby was closed and I had to use the service window. It was quite chilly and windy, but the gentleman at the front desk was very expedient and friendly. The room was clean and the bed was comfy.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Super 8

Ask SARAH R about Super 8 - New Braunfels, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hospitality8, Manager at Super 8 - New Braunfels, TX, responded to this review
November 29, 2012
Thank you for taking the time out of your day to write this review of us. I am happy to hear that my staff took care of your needs. Our lobby doors...
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AUSTIN
1 review
“NO points and man entered room”
1 of 5 stars Reviewed October 9, 2012

They couldn't find my Wyndham rewards number, so they couldn't credit my account, which in these days with the age of technology should be a breeze. And some man walked into my room, no knocking or anything just entered my room, claimed to have been maintainance. I am certainly glad I had my clothes on. We are going on spring break in march of 2013 and i don't think we will be staying with y'all.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Super 8

Ask TAMARA H about Super 8 - New Braunfels, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hospitality8, Manager at Super 8 - New Braunfels, TX, responded to this review
October 16, 2012
Dear Guest,

Thank you for writing a review of our hotel, good or bad, I love to hear both sides so I can improve in whatever areas I need to. After all, we are in business to take care of our guests. As far as your points are concerned, if you would contact our hotel, and ask for Arti, the manager, she will look into this for you. I assure you we will take care of this rapidly. As far as the gentleman walking into your room, I did speak with my maintenence gentleman, who is also an honest retired military man. He did mention that he was in such a hurry to get something fixed in your room, that he forgot to knock. He did not realize it was occupied, and wanted to make sure it was taken care of before a guest entered the room. Please accept our apology for this incident. I assure you we do not make it a practice of this. Our guests are always our priority, and I hope you give us another chance to prove that to you. Thank you for staying with us, I hope to see you on your next trip to our beautiful city.
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Additional Information about Super 8 - New Braunfels, TX

Also Known As:
Super 8 New Braunfels
Super Eight New Braunfels
New Braunfels Super Eight
New Braunfels Super 8
Address: 510 Hwy 46 South, New Braunfels, TX 78130
Phone Number:
Region: United States > Texas > New Braunfels
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in New Braunfels
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Hotel Exterior ... more   less 
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Super 8 - New Braunfels, TX
510 Hwy 46 South
New Braunfels, TX 78130
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