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“Rooms very clean, nice location, only thing i didnt care...” 4 of 5 stars
Review of Wingate by Wyndham New Braunfels

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Wingate by Wyndham New Braunfels
2.5 of 5 Hotel   |   245 FM-306, New Braunfels, TX 78130   |  
Hotel amenities
Ranked #12 of 29 Hotels in New Braunfels
Idalou
1 review
1 helpful vote 1 helpful vote
“Rooms very clean, nice location, only thing i didnt care...”
4 of 5 stars Reviewed July 23, 2013

Rooms very clean, nice location, only thing i didnt care for was breakfast, could do a better job on eggs and sausage,

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Beaumont
1 review
3 of 5 stars Reviewed July 21, 2013

For a day and a half the hot water was warm and we wasn't offered a room change or any other accommodations for the inconvenience.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick S, General Manager at Wingate by Wyndham New Braunfels, responded to this review, July 23, 2013
We apologize for the temporary lack of hot water on the fourth floor. As mechanical equipment sometimes malfunctions, we had one of two water heater igniters go out on us. We replaced it as soon as we learned about it. With a full house, the demand for hot water is very high and the one functioning water heater had a hard time keeping up until its twin partner was powered back up.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 7, 2013 via mobile

What can I say? My immediate impression of this place was that it was poorly managed. Its a newer location but does not look well maintained. Upon walking in the door we were greeted by the front desk clerk with a cigarette tucked behind his ear....he was standing by the counter when we walked in but decided to casually hop the counter in order to reach the computer.....this wasnt a good start to our stay. The furniture in the lobby was covered with God knows what, the floors were sticky and crumby, trashes overflowing, elevator covered in sticky kid spit finger prints, there were mystery stains in our hotel room on the carpet, when you look out your window you get a beautiful view of a delabodated junk yard.....I could keep going but you get the point. The only thing this place has in its favor is close proximity to bucees. Sheesh....could be tolerable ....maybe if the employees cared at all. Im confused by the good reviews regarding cleanliness definitely not what I experienced.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham New Braunfels

Address: 245 FM-306, New Braunfels, TX 78130
Location: United States > Texas > New Braunfels
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham New Braunfels 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Wingate By Wyndham New Braunfels Hotel New Braunfels

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