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“Good value but flawed” 3 of 5 stars
Review of Wingate by Wyndham New Braunfels

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Wingate by Wyndham New Braunfels
2.5 of 5 Hotel   |   245 FM-306, New Braunfels, TX 78130   |  
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Ranked #14 of 29 Hotels in New Braunfels
Torpoint, Cornwall, UK
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
49 helpful votes 49 helpful votes
“Good value but flawed”
3 of 5 stars Reviewed April 29, 2013

We stayed here for 3 nights. The hotel is a little worn and the lobby has overuse of air freshener which gave me a headache if I stayed there for more than a few minutes. The staff are a bit miserable and don't really make you feel welcome. We had no towels on arrival and had to ask for them and were told to come down and collect them from reception, they wouldn't bring them up.
The breakfast choice was dreadful and the coffee undrinkable - why bother offering free breakfast if no one can eat it?
The hotel is noisy as it is on a busy intersection opposite the huge theme gas station, Buc ee's right on i35. We asked twice for a room on the rear of the hotel but were refused as there are donkeys braying at the back of the hotel...this would have been preferable to the sound of a downshifting 18 wheeler at 3am.
The room itself was ok for the money, no complaints there. The location is useful for outlet shopping at San Marcos and Buc ee's is great fun!
For the price (which was very good), its ok but it could be a great hotel if the little details were attended to.

Room Tip: Ask for a room on the back and if they refuse, tell them you love donkeys.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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363 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
  • Spanish first
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English first
Mabank
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 12, 2013

Everyone was so nice and helpful during our three day stay. Wayland at the front desk was knowledgeable and helpful in suggesting places to eat and things to do. The cleaning staff was also helpful in anything we needed. The supervisor over the cleaning staff was so nice to us. On one of the days we were there I started having problems with my implant heart monitor so I had to stay in bed allday. She came by our room a couple of times asking was their anything we needed or anything she could do for us. She also said please don't hesitate to call if we needed something or if there was something she could do for us. What a nice complete caring staff! Thank You

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham New Braunfels

Address: 245 FM-306, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham New Braunfels 2.5*
Number of rooms: 72
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Also Known As:
Wingate By Wyndham New Braunfels Hotel New Braunfels

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