We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Customer Service Failure” 3 of 5 stars
Review of Microtel Inn & Suites by Wyndham New Braunfels

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Microtel Inn & Suites by Wyndham New Braunfels to your Saves list
Microtel Inn & Suites by Wyndham New Braunfels
2.0 of 5 Hotel   |   1175 North Business IH 35, New Braunfels, TX 78130   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
25% Off 2-Night Stays
Ranked #12 of 29 Hotels in New Braunfels
GreenLeadersSilver level
Write a Review

321 reviews from our community

Traveler rating
    104
    108
    64
    27
    18
See reviews for
145
66
14
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
BAYTOWN
1 review
2 of 5 stars Reviewed November 8, 2012

room was really miniature, vanity built kid sized not adult. we found a roach crawling in room. Beds were too hard and sheets seemed to itch. breakfast offering is not diabetic friendly no proteins whatsoever. microtel should get with the program and do what everybody else is offering.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VINAY P, General Manager at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review, November 18, 2012
I apologize for your less satisfactory experiance and rest assure that issues you''ve experianced are addressed immidiately. unfortunately we have to follow our franchise breakfast program and the protein items are being considered at this point. rest assured we will better serve you on your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LITTLETON
1 review
5 of 5 stars Reviewed October 31, 2012

Very clean and comfortable room. Desk clerk was very courteous at check out and helped me print airline boarding pass at no charge.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these New Braunfels hotels
0.5 mi away
Hampton Inn & Suites New Braunfels
0.6 mi away
BEST WESTERN Inn & Suites
BEST WESTERN Inn & Suites
#7 of 29 in New Braunfels
4.0 of 5 stars 190 reviews
0.5 mi away
Courtyard by Marriott New Braunfels River Village
Show Prices
Show Prices
Show Prices
0.5 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#3 of 29 in New Braunfels
4.5 of 5 stars 182 reviews
0.2 mi away
Baymont Inn & Suites
Baymont Inn & Suites
#17 of 29 in New Braunfels
3.5 of 5 stars 176 reviews
0.4 mi away
La Quinta Inn & Suites New Braunfels
Show Prices
Show Prices
Show Prices

Been to Microtel Inn & Suites by Wyndham New Braunfels? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Microtel Inn & Suites by Wyndham New Braunfels

Address: 1175 North Business IH 35, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #12 of 29 Hotels in New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham New Braunfels 2*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Odigeo, Hotels.com, Venere and Agoda so you can book your Microtel Inn & Suites by Wyndham New Braunfels reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Microtel Inn & Suites by Wyndham New Braunfels, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.