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“An excellent hotel and everyone was so friendly and helpful!” 5 of 5 stars
Review of Courtyard by Marriott New Braunfels River Village

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Courtyard by Marriott New Braunfels River Village
3.0 of 5 Hotel   |   750 Interstate 35 North, New Braunfels, TX 78130   |  
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Ranked #2 of 29 Hotels in New Braunfels
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“An excellent hotel and everyone was so friendly and helpful!”
5 of 5 stars Reviewed September 16, 2013 via mobile

Wonderful hotel. Room was clean bed was comfortable. Everyone was very helpful and the outdoor area was very beautiful and relaxing. Love the landscaping and fireplace. We even enjoyed fireflies every evening! would stay there again but please replace the old stained deck chairs by the river and decorative lighting and plants on the piers would be nice.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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278 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 10, 2013

We have stayed here 4 times and each time has been equally as good. Close to new Braunfels and San Marcos and downtown Gruene. Close to schlitterbahn and also the rooms really nice
And clean. The river backs up to the hotel and has a private beach and a great pool too. The best part is being able to rent a private charter on the river. It is affordable and worth the time! We will be back again and again!!!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosharon, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 12, 2013

Although we enjoyed our stay at this Marriot, we were very dissapointed with the condition of the pool. The pool area was unkept, the pool and jacuzzi (spa) had not been cleaned or vacuumed, the pool bottom had debri, leaves and pecans, the water was very cloudy and green algae was growing on the steps and inside side walls of the pool. This area was very boring and un-interesting as there was no music poolside or service staff. The other dissapointment was bar service. We were not able to enjoy a beer or a coctail, as the bar didn't even open up until 5:00. I have stayed at many Marriot Hotels and have never experienced dissapointment in these areas. When we checked out, we informed the staff personnel at the counter of the pool issues. She never offered to let us speak with the hotel manager and just said "sorry, I will let someone know"....We were not able to enjoy the pool and spent the afternoons down by the river.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2013

The location is AMAZING. Great saltwater pool for my little kids! River access for boats but also to swim & play or just lay out beside. Beautiful! Lawn is well manicured, gorgeous hardwoods create a beautiful canopy! Nothing on either side or acriss the river. Very private feel.Centrally located. Serve Starbucks at the bar; complimentary coffee also available that I thought was good enough to drink black. Breakfast is pricey but delicious. Staff was super kind and helpful night or day! The group I was with had several catered meals through the hotel and the food was very good! Rooms aren't the best for the price but definitely sufficient and comfortable. Housekeeping very helpful & friendly. Love it! This was our second visit in the last 3 years. Hope to see them again in another 3 if not sooner!

Stayed August 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf coast
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 6, 2013

For a hotel this pricey the beds are very poor. I weigh 270 and it lacks sufficient support. I felt like if I lay near the edge it would dump me on the floor. The staff accomodated by shifting us to a different room, but the bed was the same. I could not sleep in it for more than a few hours at a time because of the hammock effect. I will stay in a different hotel next time. This review pertains to room 417 and room 108.

  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellville, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2013

Extremely nice hotel but pricey. Very pricey hotel but worth it if you want seclusion, very nice accomodations with a view. We booked a 2 room suite & the balcony view was awesome overlooking the pool & river. However, the fold out couch was small and of course not very comfortable. I think it would be a better option if the hotel did away with the couch and just put in a bed. But the staff was super friendly, the room was great and breakfast options were reasonably priced. It was very clean and the kids liked the pool. The river is probably not a swimming option though due to speeding ski boats cruising up & down. Our daughter wanted to kayak but we decided against it due to the river traffic. Just didn't feel too safe. Very close to the local attractions. We would stay here again though due to the quality of the grounds and accomodations.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 2, 2013 via mobile

Family of 4- great rooms - on the river. Close to everything. Played in the river- went to Gruene- tubed the Comal and hit Hamilton Pool- Schilterbauhn of course. Clean rooms. Friendly staff. Awesome views.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott New Braunfels River Village

Address: 750 Interstate 35 North, New Braunfels, TX 78130
Location: United States > Texas > New Braunfels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in New Braunfels
#2 Family Hotel in New Braunfels
#5 Romantic Hotel in New Braunfels
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott New Braunfels River Village 3*
Number of rooms: 125
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Also Known As:
Courtyard By Marriott New Braunfels River Village Hotel New Braunfels
Courtyard New Braunfels

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