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“Overpriced, bathrooms disgusting, not a family campground!!!” 2 of 5 stars
Review of KL Ranch Camp Cliffside

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KL Ranch Camp Cliffside
5300 River Road, New Braunfels, TX 78132   |  
Hotel amenities
texas
1 review
3 helpful votes 3 helpful votes
“Overpriced, bathrooms disgusting, not a family campground!!!”
2 of 5 stars Reviewed July 13, 2009

We stayed for 3 nights, the prices are outrageous. My mom and dad had a travel trailer and we stayed with them, they paid 105 and we paid 120 and we didn't even have a trailer. This is supposed to be a family campsite, sorry its not. Quiet time is 11-7, our neighbors were up until 330 in the morning blaring there music and drinking and talking loud, we got no rest, this went on every night. Just not with them it was all thru the campsite and they didn't do anything to control it. The campers next to us had 2 trailers on one site with like 5 tents and 20 people. They are so money hungry that they were cramming people in and they blocked our vehicles in and we would have to get them to move just to leave. The bathrooms, are horrific, the showers are disgusting and it doesn't look like they clean them at all oh and they charge you to use there filthy showers, the commodes are gross and there is no soap or dryers to wash your hands. They don't mow or weedeat along the river bank and we had a huge rat come out in the daylight while we were sitting at our campsite. All in all we will be looking elsewhere next year until they improve this campsite.

  • Stayed July 2009, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed July 6, 2009

I have been on the river for 25 years and this was the most disappointing trip ever. We made reservations for KL Ranch camp on river rd. along the Gaudalupe River. for 3 nights. We arrived at noon and made our way into the gates down the un-paved dusty dirt road to our site. We made camp in site 94 and parked parallel to the river. We arrived on Saturday expecting the river to be full of tubers and it was. Drunk dirty mouthed tubers with no regaurd to families with children attempting to ignore the offensive language and indecent exposure. There are no full hook-ups and the worst part are the bathrooms. They are stinking dirty and run down. The campsites are full everyday of the week all summer they are making a killing and are not doing anything to improve the camping area. Most of the sites are not shaded and no effort to water the tender trees trying to survive. We showered from our outside utility shower and found that more appealing than the dirty bathrooms. Apon returning from dinner at 11;00 one night from Gruene, we found the gates locked and we could not get back into our campsite. This was an oversight we later learned there was a sign posted stating we must return to our campsite no later than 10;30 or the gates would be locked. After driving around for sometime trying to find someone to open the gate a young man came down in let us in,but not before reminding us of the rule in a disrespectful manner. I have never been locked into any camping area or been given a curfew, I don't think that's safe to be locked in. We left a day early disappointed, I know they are making money on the river and it saddens me that people are that greedy to not make any improvements with their profits. The river and terrain are beautiful I hope for rain for the river to fill the banks and for New Braunsfels to clean up the drunks. I'll go back another time to another place but not KL untill they change.

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 8, 2009

I have been camping for a very long time and will never go back to KL Ranch Campground. They failed to put on their website that there is a charge for the showers. The bathrooms were so nasty that I never went in them - (thank goodness we were in a travel trailer), we were informed that the sites were close together but little did we know that they were so close that if our neighbors whispered we would have been able to hear them. Our site #71 was very shady and very close to the water so that was a good thing. The campsites are so close to the River Road that you could hear traffic all hours of the night. My husband was trying to avoid the speed bumps when he was taking our dump tote to the dumpstation and was told to stay on the road and don't go on the grass - needless to say you really couldn't see the grass for all the cars that were parked on it. There were so many people at some of the sites that the cars were overflowing all over and it was hard to travel down the road to the dump station. Speaking of the dumpstation - it was literally a hole in the ground that had a concrete lid covering - it was very nasty and unsanitary. When we rented a tube, we had a $20.00 deposit put on our credit card even though the lady was only supposed to take our card number down and not charge the card - when we inquired about this, she said that the amount would be credited back to our card - it still has not been credited. All in all we had an OK time but we definitely would not come back to KL Ranch. Their website really looks alot better than it does in person. We were very disappointed and would have tried to get our money back but there is a no refund policy. I hope that this review is helpful for other campers that want to travel to New Braunfels. I don't know if all the campsites around that area are like KL Ranch but I hope there are better ones to choose from.

  • Stayed June 2009, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santa fe
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2009

Stayed for 3 days / 2 nights at K &L at sites 110/111 on the river. Awesome sites, great shade, small sandy area making it easy to get in and out of the river and the kids had fun right there too. Just across from the sites is a shallow rock ledge, you can wade out about chest high and it comes right back up to waist deep, at that point there's a ledge just big enough to sit on (partially submerged) and just watch the tubers or drink a cold beverage. We had a large number of people and had plenty of room with 2 sites, even though it was a little rocky,we slept well. I have mt reservations in for 1 trip again this year and possibly working on a second. This was the 3rd year in a row we had been and one change you need to be aware of is that if you use their shuttle you can't bring your own tubes, you have to buy theirs. I think they should cut their campers some slack on that one..... Anyway, great trip and I have my sites picked out for as long as I can still camp/

  • Stayed June 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DFW
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 29, 2008

We stayed two nights, July 25 and 26th 2008. Loved how we could see pics of the sites on the internet then call and reserve. We had tent site 54. Very shady and a great view of the river. Slightly sloped ground. Close to store and restrooms/showers! Store had a good selection of items which we took advantage of. Tube rental and shuttle right there. Security on property and local police took prompt care of some rebel rousers. We'll go again!

Stayed July 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 13, 2008

We drove in from the North up at Canyon Lake and headed down River Rd. Since it was Sunday they told me that I would have an easy time getting a place along the river. We had a few places in mind but after we got down to the KL Ranch we knew that this was the place. We are used to more rustic camping with lot's of nice trees and shaded areas. A lot of the other campsites are really for college kids. They have more frills like volleyball courts/Bars etc but way more crowded. The KL Ranch fits the bill if you are looking for more secluded area for families. Which is hard to find along the river. They have lot's of great sites. 81 is probably the best site. They have nice showers and the general store has everything you need. The river by the campsite is very nice as well. The first day we didn't even get tubes, we just set up camp and hung out in the water. There is even a rope tied to a tree for a nice swing into the river. Right next to the KL Ranch is Riverbank Outfitters. http://www.guadaluperafting.com/ They were really excellent. I recommend them. Plus they are pretty close to the campsite. I would come back here anytime. It's a mom and pop type setup. We paid for 2 nights and my wife felt ill after one day and they refunded our money!!!

  • Liked — Location and service
  • Stayed June 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 30, 2006

KL Campground is family owned and family operated and the familiy is very friendly. We have been tent camping there for 10 years. They take reservations. The quiet hours are enforced. The fishing is good. The tubing is great. The restrooms are clean and lots of hot water! I would not stay anywhere else.

Richmond, Texas

Stayed May 2006
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about KL Ranch Camp Cliffside

Address: 5300 River Road, New Braunfels, TX 78132
Location: United States > Texas > New Braunfels
Hotel Style:
Ranked #8 of 26 Specialty lodging in New Braunfels
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Summer vacations, tubing, and camping. We have tube rentals, showers, and a camp store. We accept reservations and welcome RV's, trailers, pop-ups, and tent campers. Day picnic is also available. Join us for a day of fun in the sun! ... more   less 
Also Known As:
Kl Ranch Camp Hotel New Braunfels

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