This place is DISGUSTING! My Husband, Daughter and I spent a weekend tubing in Braunfels and needed a room, it was super late and this place looked very German and cute from the outside. We thought it would be fitting for our getaway. We walked in the front entrance and were immediately blasted with the strong "Moth Ball odor" and weird Christmas lights strung along the fake plants and colorful flowers hiding the dirt and trash that was swept behind it. We kindly asked the man whom I am pretty sure is the owner if he had any availability. He was VERY rude and impersonal and gave us very short "yes or no" answers. I then gently asked if the rooms would smell like Moth balls and he became very upset and yelled "Why would the room smell like moth balls?" in his thick accent, we became a little nervous. I then replied "umm, because it smells like moth balls in here!" He said "Do you want the room or not? We took the room because it was cheap and we were tired, but had no idea what we were getting ourselves into. We get into our room and there was nasty dirt, trash, hair everywhere, filth on the old disgusting dirty tile in the bathroom area. Stained, dirty sheets! No soap, no conditioner, the air conditioner was rigged to not go below 75 degrees (keep in mind it was 108 outside) and the room was as hot as you can imagine inside. The air conditioner never really worked, so we slept with those disgusting sheets all night in the hot room! The worst thing was the disgusting toilet with old pee and poo stuck to it that was not even cleaned, the gross mold spores and fungus corroding under the sink and ceiling of the bathroom (I am sure this is a health code violation!!! Hello!!!) - thousands of ants immediately outside our hotel room from the spilled trash can outside. Also noticed he had the security locks all removed from the hotel room door (what a creepy weirdo!!!) and no alarm clock or clock anywhere for that matter (Here's the catch!--we were never given a check out time and no sign was listed anywhere!) We did not ask for a damn wake up call either, but he started calling our room at 6:30am telling us it was a wake-up call and we would need to leave soon! How rude, right? I was so angry by this point because my Family and I were sleeping and he woke us up without our permission. I went back to sleep for 30 mins and he calls back again!!! saying check out is 10 and we needed to hurry up and leave! (SO RUDE!) I asked him why he never told us this when we got the room and he slammed the phone down in my ear. My Husband and I took turns taking a very fast 2 min shower and packing our bags to get the hell out, meanwhile this shady character starts banging on the door while my Husband was in his turn for a shower! (No other cars being in the parking lot of this made me worry of what this man was capable of) I began to worry we'd end up a lampshade in this creeps lobby if we didn't get out of dodge. My Daughter was changing and I was in my pajamas when he attempted to break the door down at 9:55. I told him we would be a few minutes and 2 mins later he sends his fake cleaning lady over to barge in the room and tell us she needs to come clean. I told her the same thing I told the man "my husband is in the shower and we would be out by 10:30. We finally got the hell out of there, but took tons of pictures of the mold and dirt and door to report this guy! This place seriously needs to be shut down. DO NOT STAY here! And PLEASE be careful. If you are looking for a cheap place to stay, go camp at a campground or Motel 6 or hell, your car is much cleaner and safer than this place!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.