The AC leaked on the floor (dripping all night) and there were wires coming out of the wall. I asked for two extra pillows, they told me that the door to house keeping was locked and they don't have a key. I had to go to the Wal-mart and buy two new pillows and pillow cases. The gym looks nice, but the elliptical and treadmill both don't work!! There are three washing machines and two dryers (only one works). After talking with management the next morning she offered an upgraded room, which was nice (she was very pleasant and friendly). I accepted the room, only because the hotel we are switching to doesn't have a room available until Monday. I took pictures and will be emailing there corp. when I get home.
- Official Description (provided by the hotel):
- Candlewood Suites Nederland Texas is an all-suites, extended-stay hotel. Fully equipped kitchens in every suite make this hotel the perfect hotel for the extended stay traveler. Large work desks, two line phones & free high speed Internet access make Candlewood Suites the ideal extended stay hotel choice for the corporate traveler. Candlewood Suites is the perfect 'home away from home' for relocation, project, temporary assignment or training projects. Candlewood Suites offers both studio & one-bedroom suites. You can relax in the overstuffed recliner while you enjoy the CD player & DVD players. Borrow your favorites from our FREE CD/DVD Lending Library. In our Candlewood Cupboard, you can purchase meals, snacks and sundry items at value prices.Pets Are Welcome with a non-refundable fee of $75 for 1 to 6 days, $150 for 7 plus days. Pet policy must be signed at check-in. Call hotel for copy of pet policy. Room cleaning is provided once every 7 days. The maximum # of people allowed (including children) in a room is 2 in a room with 1 bed and 4 in a room with 2 beds. ... more less
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