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“Large, Clean, Comfortable rooms” 4 of 5 stars
Review of Super 8 Mt. Pleasant

Super 8 Mt. Pleasant
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Super 8 Mt. Pleasant
2.0 of 5 Motel   |   204 Lakewood Drive, 1-30 and 271 Business, Exit 162, Mount Pleasant, TX 75455   |  
Hotel amenities
Ranked #7 of 12 Hotels in Mount Pleasant
Anna, Texas
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Large, Clean, Comfortable rooms”
4 of 5 stars Reviewed October 29, 2012

We had stayed at this location several times about 10 years ago and always found it to be a good choice. This visit was really nice. The building had been renovated and it looked newer and cleaner. The price was quite a bit more expensive than before, but not out of line with other Motels in the area. I guess the bottom line is, if I need another room in Mt. Pleasant, I will stay there again.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh P, Manager at Super 8 Mt. Pleasant, responded to this review, December 11, 2012
We want to thank you for staying with us and hope you will come again soon. We try to make everyones stay as comfortable as possible. We wil look forward to you stay again. Thank you for your kind review. We try to keep our motel nice for the economic traveler.
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44 reviews from our community

Traveler rating
    11
    16
    11
    3
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Zwolle, Louisiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 24, 2012

After a really bad experience at a Days Inn the night before, I was still sceptical about this Super 8 but got a really good rate online and after checking the outside decided to give it a shot. I was very pleasantly surprised. The room was very clean and comfortable. I would have liked a better air conditioner but it was about 100 degrees out so I guess it was doing the best it could. Overall I would definately stay here again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh P, Manager at Super 8 Mt. Pleasant, responded to this review, December 11, 2012
Thank you for you kind comment and we hope we will see you in the near future. We try to keep things nice for our economic minded guest. If you are just passing through then stop by and just say hello. We always have coffee on and help your self to a fresh cup.
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Rogersville, Tennessee, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 27, 2012

I chose this hotel, more out of need to keep my expenses low than anything else, especially after reading some of the reviews. WOW, was I pleasantly surprised!! The hotel, from the road, doesn't look like much, as it's an older building, but my room was so nice and comfortable! It was exceptionally clean and I was simply amazed at how quiet it was. The door and window faced I-30, yet I never heard the interstate traffic! I had 1 queen bed, and it was so comfortable, and I fell in love with the recliner in the room! Wanted to bring it home with me!

Some friends drove down from McAlistar, OK, and when we got ready to find some food, I called the front desk to ask what was good, near-by. The gentleman who answered the phone was so kind and gave us all kinds of good suggestions. We decided on a locally owned place, and we were rewarded with some really good food!

Check in, and out, was extremely easy, and the lady at the front desk (the wife of the gentleman who helped with the restaurants) was equally as pleasant as her husband, and I enjoyed chatting with her as I checked out the next morning. A very clean, comfortable and quiet room was what I needed, and I got that and more! Welll done!!!

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh P, Manager at Super 8 Mt. Pleasant, responded to this review, December 11, 2012
Thank you for your kind review and we hope you will stay with us on your next trip. Your response is important to us and we hope to continue to meet your standars. Have a good day and we will see you along they way.
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Knoxville, Tennessee
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 4, 2012

This is an older hotel which, from the outside, looks bad. The rooms had been updated somewhat on the inside, with fresh paint, etc., but problems were still evident. These included a large tear in a sheet, poorly patched bath tubs, etc. All in all, however, the rooms (we rented two) were clean- which was nice.

Both of the two rooms we rented had problems with odor. The first one, though was perfume- and seemed to come from perhaps an over powerful carpet shampoo. The second room, though smelled foul. We requested a change of room and the new room was fine.

All in all, if you are looking for an inexpensive place to sleep, this will work and you won't worry about bugs or filth, but you might want to air out the room before you occupy it.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh P, Manager at Super 8 Mt. Pleasant, responded to this review, December 11, 2012
We are sorry for the perfumed smelled room. We had just had some of the carpets in most of our rooms cleaned that morning. We try to leave the doors open so that they wil dry and not have that smell. We also discovered that the room that smelled bad was coming from a worn out A/c. We have replaced nearly all of our old A/C. So we hope that problem has been taken care.of. We want to thank you for your review and for letting us know about the bad smell. Sometimes our maintenance does not always let us know of specific problems and we are left up to our guest letting us know. Thank you again and we hope you will stop and see us again.
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Perth, WA
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed December 11, 2011

We chose to stay here on a road trip to Dallas. Needed somewhere cheap for a stopover. Had a good experience at Super 8 De Funiak Springs, Florida a week earlier and decided to give Super 8 another go.

This one was a bit dearer, ($61 v $45 in De Funiak Springs).

We asked for a non-smoking room, which we got, but the sheets smelled of cigarette smoke - so the linen is obviously not kept separate between the smokers and the non-smokers; OR there had been smokers in the room before. This is why they only score a 3 - average. We hate cigarette smoke so this is a big negative for us.

Everything else was fine for the price. Staff / management were nice, breakfast was was expected.

One great thing was the guy that checked us in gave us a recommendation for a a restaurant called Mardi Gras Seafood - a very cool, local restaurant. We are Australians travelling around the great US of A and love to experience something off the 'tourist thing'. This was just the ticket for us.

If it wasn't for the cigarette smell we would have given this Super 8 a rating of 4. It is very convenient off the highway and the people are nice.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh P, Manager at Super 8 Mt. Pleasant, responded to this review, December 12, 2012
I am sorry we did not getback to you sooner but we just became aware of this sites guest responses. We are sorry the sheets smelled of smoke. We are suppose to be using washing detergent that takes any smoke out of the linen. Yes we have smokers that tell us non smoking rooms and then they proceed to smoke in those rooms. That is why on every registration form you sign at out motel we have a note on it that states there is a $150.00 fine for smoking in a none smoking room. Even with that we have guest who are not respectful of those that are non smoker. We try very hard to not let that happen but some do slip by us. Please accept our apology and when you visit us again we will let you choose the room you wish to stay in.
Thank you for your report. It is guest like you who help us keep our standards up.

Again Thank you
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Northern Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 22, 2011

We ended up here due to a vehicle breakdown while traveling with our 3 children. The rate was high, and no discounts or memberships were offered. At 9 am, a maid opened our door and walked in. When we notified the front desk, we were basically called liars. We requested a late check out, since we were waiting on our van to be repaired. For the first time ever, we were charged for a late check out!! THe attitude of the staff was void of any kindness or compassion for our situation. the general manager, Dinesh Patel, should be embarrassed and ashamed. We will be avaoiding Super 8 in the future.

  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinesh P, Manager at Super 8 Mt. Pleasant, responded to this review, December 12, 2012
I am sorry it took us so long to respond to your email. We just became aware of this sites guest responses. Please exuse our oversight. I am sorry for the problems that you had with your stay. At that time we HAD a morning clerk that seemed to think it was her responsibility to make sure everyone was checked out by the time of check out, no exceptions. We were told by her that you refused to check out. I want you to understand, this was not the case. We apologize for her rudeness. We have instructed all of our maids to knock and wait for an answer before entering any room. This maid did not do that. When she was asked if she entered the room without knocking she said no. After we looked at our security cameras we discovered she had not told us the truth. She is not longer with us. We take strong action with employees who do not follow our guidelines.

There is a reason we charge extra for longer check outs. We have had guest check in and ask for a one hour late check out and then they show up the next day at 11:00 PM and expect not to have to pay for another night. To keep from loosing total amount on a room for the night we charge a little extra.

If I recall correctly you were told and certain amount then a lesser amount was charged and before your husband left the office someone came in and said the car was ready and the entire amount was given back to your husband.

We are greatly sorry for your experience and we hope your vehicle was well repaired. We do appreciate you staying with us. Please remember that all motels are independantly owned and opperated. There are some Super 8's that charge three to four or higher than we do. Rates are determined on property taxes, cost of A/C, microwave/refrig, utilities, laundry supplies, cleaning supplies, beds, tv's and etc.

Thank you for your stay and we do hope you will stay with us again.

Thank you

Management
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Additional Information about Super 8 Mt. Pleasant

Address: 204 Lakewood Drive, 1-30 and 271 Business, Exit 162, Mount Pleasant, TX 75455
Location: United States > Texas > Mount Pleasant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 12 Hotels in Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Mt. Pleasant 2*
Number of rooms: 65
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Also Known As:
Mount Pleasant Super 8
Mount Pleasant Super Eight

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