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“Great Service” 4 of 5 stars
Review of Holiday Inn Express Suites Mission-Mcallen Area

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Holiday Inn Express Suites Mission-Mcallen Area
2.5 of 5 Hotel   |   901 South Shary Rd, Mission, TX 78572   |  
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Ranked #3 of 8 Hotels in Mission
Irving
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great Service”
4 of 5 stars Reviewed March 31, 2014

Before I traveled to McAllen, I had two equipment cases shipped to this hotel. The cases were large and weighed 90 pounds each. Even though they showed up three days before my scheduled arrival, the hotel accepted them and stored the boxes until I arrived. They went even further and put the cases in my room even before I checked in. Room was in great condition. Couldn't have asked for better service.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Traveler rating
    11
    18
    4
    1
    2
See reviews for
14
6
1
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Houston, Texas
Top Contributor
102 reviews 102 reviews
28 hotel reviews
Reviews in 50 cities Reviews in 50 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 24, 2014

The hotel is in a great location for a visit to the RGV. Particularly if you are planning a birding trip. The hotel is quiet and well run by a friendly staff. The breakfast is good and begins at 6 AM, which helps in getting an early start on the day. We stayed here for 4 nights and will return here.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, US
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 10, 2013

The Holiday Inn Express on Shary Road offers quiet, clean rooms that are reasonably priced and include breakfast. The hotel shuttle provides free transportation to-from the McAllen Airport, and the staff at the reception desk are incredibly polite and very accommodating where their guests are concerned.

I highly recommend this hotel if you are coming to the Rio Grande Valley. There is a Walmart adjacent to the property as well as fast food chains all within easy walking distance of the hotel.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leander, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2013

I came into town for a batchelorette party for my best friend from high school. We had many folks come over to our rooms to visit and the hotel services was very accomodating. The pool is also a very clean and nicely temperatured even early in the morning. Beds were comfortable and rooms were quiet. I would recommend this hotel to my friends who come to visit the south Texas area.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corpus Christi, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

Stayed here in Mission, for a weekend get away with my family. We reserved a junior suite..which had two queen beds with a sofa sleeper (at $92 each night). Perfect for a family of 6. The room and bathroom were very spacious with lots of room to move around in, also included a fridge an microwave. Room was very clean and beds were so comfortable. Front desk staff was very helpful and friendly. Thanks to Amy at the front desk..for making check-in and checkout pleasant. Breakfast was good..different meat each day, eggs, pancakes, pastries, juices, coffee, etc. Forgot to mention the pool..which was well kept and a great way to beat the summer heat. All in all we were very satisfied with this HIE..and plan on making this our home away from home each time we return to Mission. I recommend this hotel for everyone with or without family, business or pleasure.

Room Tip: Hallways are very long. If you don't like walking or people with disabilities ask for a room clo...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2013

We stayed here on July-2 for 1 night stay for a family reunion. The staff was really friendly and made us feel at home. We are not from the area and needed directions to get to mostly everything. Cynthia the front desk attendent was more than happy to assist us in anything we needed. They also have a happy hour after 5 which was a nice surprise with drinks and snacks on the house. We would definitely stay here again!

Room Tip: Ask for top floor, thats the quitest floor.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed July 1, 2013

Everything about this hotel is average. Beds are hard and the bathrooms are very small. Service is poor although the staff is very nice. My room had a very loud AC, my understanding this is how most of the rooms are. Have a pretty good free breakfast but gets very crowded real fast.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Mission-Mcallen Area, responded to this review, July 21, 2013
Dear eosopon,

Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Suites Mission-Mcallen Area

Address: 901 South Shary Rd, Mission, TX 78572
Phone Number:
Location: United States > Texas > Mission
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 8 Hotels in Mission
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Mission-Mcallen Area 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Mission/McAllen is the newest hotel concept to serve both business and leisure travelers, now featuring free wireless high-speed Internet. We are located at the intersection of US Expressway 83 and South Shary Road in the heart of the Mission, McAllen, and Sharyland Trade Zones. We are located across the street from the exclusive Cimarron Golf Club. The hotel offers easy access to all points in the Rio Grande Valley and Northern Mexico. Our hotel consists of beautifully appointed one-bedroom suites, executive suites, or traditional rooms with one king or two queen beds. Relax in our swimming pool and 'Texas-Size' Jacuzzi, or exercise in our fitness room. Our 24-hr. business center with PC, printer also may be used as an Executive Boardroom for up to 7 people. Ask about our Citrus Room for your next meeting, which has a capacity for up to 70 people. The staff members are bilingual in both English and Spanish. Our over sized rooms include a coffee maker, hairdryer, iron and board, full length mirror, vanity bench, large work desk, two line telephone, voicemail, free local phone calls, and a 25-inch television with expanded cable. We look forward to seeing you here at the Holiday Inn Express Hotel & Suites Mission/McAllen. ... more   less 
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Also Known As:
Holiday Inn Express Suites Mission-Mcallen Area Hotel Mission
Holiday Inn Mission
Mission Holiday Inn

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