This was our third time in Mineola for an annual event. The prior two times we stayed in Lindale mostly due to the fact that this Best Western was overpriced and the choices for this little city are limited. This year I was able to get a decent rate and was so very looking forward to staying so close to our event AND for staying at a hotel that had a outdoor hot tub. We arrived and were immediately disappointed to see the pool and the hot tub with big blue tarps. Either they were down for the season (does a hot tub have a season?) or they were broken. I didn't even ask; what good would it do? The clerk was pleasant enough. She did instruct us that when dealing with the lock on our door, it could be tricky. "Just keep working with it and it will eventually close". "Does it lock? Is it safe", I ask. "Oh yes", she replies. Basically my complaints about this hotel are: (1) hot tub unavailable (2) door to room messed up (3) had to kill a large roach running around the edge of our room (4) the TV channels are ridiculous. Most of the channels were unable to be viewed (5) shower/tub. I basically raced through my shower because I felt so guilty for the gushing water out of the spout AND shower. Why bother with the little notes about not getting a clean towel to save water when you have no water saving device on your shower? It gushed to the point that the drain couldn't keep up with the water and so my feet got a bath. Still. They seriously need to get a water saving shower head. Come on BW, save some water. (6) the orange juice was so diluted it barely had a citrus flavor. IF we decide to stay here next year, I will call ahead about the hot tub availability and if water saving measures have been put in place. And we would skip the typical bland breakfast and opt for donuts.
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- Also Known As:
- Best Western Mineola
- Mineola Best Western