There were technical issues with key card machine, JUAN and Carolina did a excellent job with keeping customers happy while waiting for the issue to be resolved. They multi tasked by answering the phone, opening customer room doors with the only operating key, and Carolina picking up customers from the airport. I sat in the lobby and watched these two individuals stay professional and consistent with helping customers. Carolina has manager skills from the way she handled all these tasks with the help of JUAN. Carolina and Juan deserve recognition for a job well done.
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- Also Known As:
- Baymont Inn And Suites Midland Airport Hotel Midland
- Best Western Midland