I apologize I cant remember his last name but PATRICK ( he is the front desk manager ) really helped me in my time of need.
Basically, to make a long story short, I had been dealing with a severe sciatic nerve pain that radiated from my lower back down behind my right leg to my foot for a few weeks.
I woke up early in the morning to find I could not get out of bed. I was in excruciating pain trying to get out of bed which left me on the floor wondering what the heck I was going to do. I needed to get my things gathered and get back to Houston.
I called the front desk and Patrick picked up. I told him I needed some help. He said I will be right up. This guy packed all my things up, helped me to my truck, loaded everything up and told my dont worry about the billing ( ofcourse, they had my credit card on file but at least I didnt have to hang around and sign and try to find my door key).
I will not forget the way he handled this situation and he was so nice and helpful. I was lucky to have him there and I really appreciate it.
The good news is that I went through surgery and back to work ( light duty for now)
Thank you Patrick!!

Megan worked with my Visa account and myself for two days and resolved an issue we had with a smile on her face. Along with her excellent service, the food and other help at this hotel was phenomenal.

The husband and I drove to Midland to visit the Commemorative Air Force Museum. We arrived around supper time, checked in, and were in our room very quickly. The room, located on the corner of the 4th floor, faced west and afforded a lovely sunset view. We chose a one bedroom room and greatly appreciated the extra room.
The room was clean and the linens were very comfortable. I was concerned about the noise from the arenas behind the hotel, but the room was extremely quiet and peaceful. I slept well both nights.
We enjoyed coffee from the breakfast buffet the first morning, but chose to eat the breakfast the second morning as well. There was a good supply of food and the coffee was great.
I received a AAA discount, so the room price was comparable to other similar hotels in Midland.
The staff was very friendly, especially the breakfast room staff.
The hotel is located in a great area for our needs. There is a great steak restaurant nearby, along with a lot of stores for whatever you might have forgotten or run out of. I will definately stay there again!

Residence Inn is new. Large size apts,nice pool and free drinks on the evening. Dissapointed though with the sour attitude of the receptionnist who was on duty on Monday 30th April at 19.00 . She should have not given me such a poor verbal and body language because she could not find a guest 's name who was indeed in his room.

Staff at the breakfast could aslo make an effort to put a smile on their face.
Otherwise, the rest of the staff at the reception was very courteous.

Did not try their restaurant, food was smelling good though..