I had stayed here before about a year ago and the customer service was great. This time around the customer service couldn't be worse and we stayed for 2 weeks. The lady that was our housekeeper was so rude. One day we forgot our key in the room and when we went back to get it she was cleaning our room at the time....surprisingly with a little girl helping her. I told her sorry to walk in when she was cleaning but i forgot my car keys n i would be out of her way. She gave me the dirtiest look possible. Then when we returned my daughters toys were not where we had left them and 2 of her dolls were missing. We never got them back. I am so angry that my daughters toys were taken. We spend almost $3000 n get stolen from. ...ridiculous! I don't think its OK for a little girl to be helping in the first place and should never have been touching my daughters things.