Have just returned from staying at the Parque de la Paz with my husband and 2 friends. Stayed in a 1 bedroom apartment and there was pleanty of room. Entertainment staff were brilliant, Richie took us on a walk and showed us round the town, which was good. Mister Sister is so funny and shouldn't be missed. Food was really good and plenty of choice throughout the day. Even my fussy husband found loads to eat. The 2 things that i would mention is: 1) the toilets near the pool one doesn't lock and the other one keeps getting stuck. Twice i had to get people out the toilet. It did get reported, but still wasn't mended. If it happens to you, then push the door then turn the lock. Am a bit concerned though if a small child gets locked in as it could be distressing. 2) if you are road facing there is a loose drain and every time a vehicle goes over it, it makes a annoying noise. I know this is not a direct fault with the hotel though. No problem getting a sun bed. Would stay here again as everyone was very friendly
loose drain if you are facing the road
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you very much for your nice review. We are very happy to read you had a great holiday.
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We do apologize for the problems had in the pool toilet. You are right, the lock does not work properly, this belong to an outside company and we report this; we are waiting for them to install new locks on the doors. The same happens with the loos drain...we have made an official complaint to the city council in October and they have promised to come this morning 12/11. We hope to welcome you again very soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.