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“excellant hotel with great staff” 5 of 5 stars
Review of H10 Conquistador

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H10 Conquistador
4.0 of 5 Resort   |   Avenida Rafael Puig 36, 38660 Playa de las Americas, Tenerife, Spain   |  
Hotel amenities
norwich
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“excellant hotel with great staff”
5 of 5 stars Reviewed November 21, 2012

Just back from a 4 night stay in H10 Conquistador...had a great time, hotel is in a great central location but also right on promenard so great views out to sea. Would definatly recomend upgrading to "privilage" as we got to use the sundeck and also could eat in the Italian resturant at breakfast and evening meals....also gives you access to the spa area included in price, and you can book a late check out at no extra charge (we didnt book out till 4pm). The hotel is quite large but very friendly the staff are really helpful and the food is of good quality and good vareity every night. I would say the only grip would be that they dont take any money at poolside bar or for any drinks purchased in resturants so you pay bar bill when checking out, just had to keep tabs on that as didnt want an unexpected bill at end of stay. I will most certainly be going back to stay again in near future.

Room Tip: we stayed in room 620 which is on the sunniest side of hotel with sun all day and great for watching...
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos M, Director de Recepción at H10 Conquistador, responded to this review, November 23, 2012
Dear Mrs.:

We are pleased to know you enjoyed the holidays in our hotel. We will also inform to the staff about your review.

We hope to see you again soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (433)
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English first
Cumbria, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 20, 2012

We returned from a weeks stay earlier this month and we thoroughly enjoyed every minute of it. The hotel provides a high standard in service and the staff were both friendly and professional. Our room was a refurbished one, very modern and kept immaculate by the cleaning staff. The bathroom was supplied daily with shampoo, shower gel and clean towels (if required). The public areas in the hotel were very impressive, spacious with lots of comfortable seating. We were 'All Inclusive' which was great, the food was excellent and varied, my personal favourite was the crepe bar! We wouldnt hesitate to return to this hotel. If I had to make a minor negative it is the 'men in long trousers' at evening meal, especially when there is no air con working in the restaurant, it is too hot for them and I find it more offensive looking at lots of sweaty men (including the waiters) brushing sweat from their heads and wet shirts than I do seeing a pair of legs! perhaps smart dress shorts should be allowed or turn on the air con? that aside our stay was pleasant and would recommend it to anyone. Oh the location is fab too!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos M, Director de Recepción at H10 Conquistador, responded to this review, November 23, 2012
Dear Mrs/Mr.:

We thank you for your review on Tripadvisor, about the long trousers, this is simple hygenic action and good costumes (etiquette), we are sorry if with this rule we could create you some inconveniences, but it is usual in 4 and 5 stars hotels.

hoping to see you again.

Best regards,
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Surrey
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 18, 2012

We have just returned from the Conquistador hotel, I have to ask what the people who give this hotel a bad review expect from a four star hotel. We had a great time,
The hotel is clean modern and friendly.The entertainment staff are very good at their jobs as are the public retaliation staff between them they put on a fab Halloween party with an excelent haunted house for everybody to enjoy We went all inclusive plus which really does include everything from being able to eat in the al a carte restuarant every evening at no extra cost, to any drink with the exception of champagne. The grandchildren enjoyed premium ice creams and many other extras. we have been going to this hotel for many years, we also go to many other places but always look forward to retuning to the Conquistador, try it you will not be dissapointed

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos M, Director de Recepción at H10 Conquistador, responded to this review, November 19, 2012
Dear Mrs.:

We are very pleased to know you and your family enjoyed so much with our Halloween party, which was thought to cover everyone´s expectations. Also we are happy to know your good valuation about our service and hotel in general, so we hope you and your family become repeaters.

Best regards,
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Norwich, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 16, 2012 via mobile

Pauline and John Warnes
My Husband and I have once again enjoyed a wonderful holiday at the H10 Conquistador in October 2012. Recently re-furbished, we found the hotel to be clean, modern and spotless throughout, with the added bonus of ‘English’ TV now being available in the rooms.
 
The Hotel restaurant is always well managed with a good and varies selection of foods available. For variety there is also a very nice Italian restaurant on site. Whilst we did not stay all-inclusive on this visit, we did speak to many guests who had, all seemed more than pleased with the package, and this will definitely be a consideration for future stays.
 
Every 3rd week, guests can enjoy a spectacular show ‘Spanish flamenco’ which takes place on the picturesque terrace by the swimming pool, to follow the hotel management team and staff also put on their own show which is also excellent, and was clearly enjoyed by all.
 
We cannot compliment the staff of this hotel enough, the 24 Hour reception is highly efficient and their Public Relations team are always on-hand and willing to help.
 
In summary, the H10 Conquistador is a superb hotel which is run to a very high standard. During this, and every previous stay, we have always enjoyed a friendly and inviting atmosphere, and look forward with great anticipation to our next visit
 

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos M, Director de Recepción at H10 Conquistador, responded to this review, November 19, 2012
Dear Mr and Mrs:

We thank you a lot, and we have taken note of your comment about the english channels to let know it to our head office.

Also we are specially happy to know your high valuation about us, and it increases our efforts to get over the level actually reached.

We hope to be honoured of your visit again.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2012

We stayed here for 8 nights the begining of November, and I can honestly say it was one of the best hotels we have stayed in. We couldnt fault any of the staff in fact they were all a credit to the hotel, always polite and couldnt do enough for you. Check in was quick and we were even given a picnic as we arrived very late at night.
The food was excellent so much choice, and always of a good quality.
The rooms were lovely, very modern and always kept very clean ,
Will definately be returning to this hotel in the future
Dont listen to anyone who has complained about this hotel, ignore them you will have a fantastic time

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos M, Director de Recepción at H10 Conquistador, responded to this review, November 19, 2012
Dear Mr/s.:

We are pleased to read your review about us. We are very proud of our staff, and it is very nice to know someone is recognizing their hard job.

We hope you will visit us soon and get over your expectations newly.

Best regards,
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Biggar, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2012

This hotel was great apart from our disabled room (044) was very smelly due to drainage problems!! Also this room is classed as a Junior Suite which I felt was very expensive...discrimination against disable people? Probably not. After complaining about the smell, we were moved to room 042 which was better although no room to pass between the beds and the fridge in a wheelchair. Everything else was good. . . ease of sunbeds, food ,staff were helpful. Would think about returning if they sort the disabled rooms!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos M, Director de Recepción at H10 Conquistador, responded to this review, November 19, 2012
Dear Mr/Mrs.:

Thanks for your confidence and nice opinion. We have noted the points to be improved and we will try to get better some of the points you wrote about our adapted rooms. We have just 4 rooms adapted and they were done on the Junior Suite type, because of the size of the room comparing with our double rooms which are not easy to be adapted and offer a comfortable stay to everyone who requires this type of room.

We hope to welcome you back soon.

Best regards,
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Kirkcaldy
1 review
5 of 5 stars Reviewed November 16, 2012

Stayed here A/I from 3rd November to 13th November, check in was easy and quick, Ana Karina had only been at the hotel for 3 days but knew everything we needed to know, she's a star. Food excellent, our room was perfect with daily towel changes and frequent linen, all staff friendly and helpful, I can't fault this hotel, our room 217 had large balcony with sunbeds and sea view right on top of the promenade with sun on it all day, will definitely return.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos M, Director de Recepción at H10 Conquistador, responded to this review, November 19, 2012
Dear Mr.:

Thanks for your review, also in the name of the employee you named on the review, thanks. We hope you will come back soon.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about H10 Conquistador

Address: Avenida Rafael Puig 36, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Playa de las Americas
#1 Top resorts Hotel in Playa de las Americas
#2 Family Hotel in Playa de las Americas
#3 On the Beach Hotel in Playa de las Americas
#4 Luxury Hotel in Playa de las Americas
#6 Romantic Hotel in Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — H10 Conquistador 4*
Official Description (provided by the hotel):
Facing the sea on the Playa de las Américas, and with direct access to the promenade, the H10 Conquistador was recently revamped with a luminous and cutting-edge interior design. The hotel has also strengthened its commitment to gastronomy by opening a new à la carte restaurant, La Vita e Bella, serving select Mediterranean specialities with an Italian flavour, and a new coffee&tea shop - Mike's Coffee -, which boasts a wide selection range of teas, coffees and assorted homemade cakes and cookies. ... more   less 
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Also Known As:
h10 Conquistador Hotel Playa De Las Americas
Tenerife Conquistador
h10 Conquistador Resort
Conquistador Hotel Tenerife
Hotel Conquistador Tenerife
Conquistador Tenerife
H10 Conquistador Tenerife/Playa De Las Americas

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