I can only compare this hotel to ryanair apart from it was not cheap for us. It serves a purpose, but if you want any creature comforts you have to pay extra. Throughout the week I noticed other guests feeling the same way. For example:
- Pay extra if you want a room with a sofa;
- Pay extra if you want a fridge;
- Pay extra if you want to use the safe;
- Pay extra if you would like to see the pool;
- Pay extra if you want a sunny balcony;
Throughout the hotel there are posters supporting this. In the lifts, reception, etc.
We stayed in Noelia Sur for our honeymoon over New Year. We booked direct with the hotel and was assured that everything would be done to make our stay as special as possible. Unfortunately, the hotel failed to deliver upon this promise, and we did not even receive a "congratulations" note from the hotel staff on arrival.
The standard rooms are basic and clean. The food is good with a selection to suit all taste.
We had the following problems in our room:
- Strong smell from the toilet;
- Water failed to drain away from the shower ( very slow ) at one stage we were not sure whether we were having a bath or shower as the water built up to our knees.
- Shower screen did not make contact with the bath so everytime we had a shower the floor got very wet;
- Poor Toilet flush.
- No towel for bathroom floor.
As soon as we were aware of the above faults we reported them to the office, but despite a repair man coming our room only 1-4 were resolved. At the end of our stay I left a note in the hope the faults would be repaired prior to new guests arriving, but I never received confirmation of ackd so I cannot be sure.
I certainly would hope so as the hotel is very keen to take your money but lacks those special touches which make a holiday / honeymoon memorable.
- Also Known As:
- Dream Resort Noelia Sur
- Noelia Sur
- Noelia Sur Tenerife
- Hotel Noelia Sur Tenerife
- Noelia Sur Hotel
- Dream Hotel Noelia Sur Tenerife/Playa De Las Americas
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