We booked direct with this hotel back in September 2012 to go on 13th April 2013 having been once before. We have been on over ten holidays with Spring chain hotels in Tenerife. To their credit they informed us at Christmas that they were planning on renovation works. I have to be honest and say this did bother us. I contacted the hotel and asked for more information. They kindly told me about all they would be doing on offered a discount for the inconvenience. We knew from past experience that Spring are very customer focused and trusted they would see us right.
On arrival there was little work going on from the outside. We were greeted by Reception and given a warm welcome as always. We were allocated room 536 which was a pool view room. This room had already been updated. For anyone who has been there before they have changed the floor, repainted, changed the tiles on the balcony and updated the wardrobe.
We then could see they were updating the rear of the hotel. They have hung three platforms from the roof and builders are working from them to re render and paint the outside. There were many rooms from floor 5 to 1 which were empty all being updated. Although there must have been 20 builders I never saw one in the public bit of the hotel.
**noise** - yes there is some drilling or SDS work, but this was not too bad and not very often. I would say heavy decorating. The builders were on site from 0800 to about 1700 and in usual Spanish style this did not mean they were there all day and not on Sundays. No noise woke us up all week.
If you book direct you can negotiate a discount or upgrade (or both ;) ) so do not let the building work put you off. If your going with an agent I can't advise you sorry.
I have read some of the other reviews who were not impressed with the food. I put on lots so enough said as its great. Some people just are never happy.
Some reviews say slow bar service. What is saw was very rude British people being condescending to the bar staff like they were slaves. I was polite and friendly and never waited once. I am sure you get the point. Martin was very good.
The animation team are very good for children with plenty of activities and prizes in the evening. Thank you to Lucy and Marco for giving my kids a great holiday!
People do still go and out towels in sunbeds at 0700. Can't blame the Germans as I think the clientele was about 99% British. Don't worry though you can always get beds. We could still get six in a row at 1400. Pools are great too.
We watched the shows this time and I have to say they were very good. Kenyan Boys were very good as we're the Beatles.
People complain this should be only a three star hotel. To be honest I don't care if they call it a two star or a five star. All that matters is it is a great hotel for a great price.
Thank you Spring - Mr McCoy.
- Also Known As:
- Bitacora Hotel Tenerife
- Hotel Bitacora
- Hotel Bitacora Tenerife
- Bitacora Tenerife
- Bitacora Hotel
- Spring Hotel Bitacora Tenerife/Playa De Las Americas
- Official Description (provided by the hotel):
- The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). ... more less
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