Just returned following a week at this hotel.
First the positives. Great location beside the beach, food excellent we were half board - restaurant well run with great staff. Room cleaned thoroughly every day.
Negatives - real problems booking in at reception, some staff didn't seem to be confident and it was a long drawn out process, other staff very efficient and did come to assist.
The sunbed situation was something else. People queuing from 8am with towels in hand. I watched as they charged - it looked like they were heading to the January sales. We personally didn't reserve a lounger as a note was put to say not to to on our first day. We like to walk in the morning after breakfast so when we came back at 11.30 there no loungers left. On our last day we did put our towels on the loungers and when we returned at 11.05 am they had been removed together with our personal belongings which were threw in the tub with the towels at the pool.
I would not return to this hotel - I have stayed in other H10 hotels and have never experiened anything like this.
- Official Description (provided by the hotel):
- Located in the centre of Playa de las Americas, just next to the sea and with direct access to the to the maritime promenade, the H10 Las Palmeras is surrounded by extensive subtropical gardens. The hotel offers comfortable rooms, delicious dining options (including the Italian a la carte restaurant, Specchio Magico), outdoor pools, a Daisy Club, a multisports court and a gym. Guests can also enjoy a full programme of daytime and evening entertainment. ... more less
- Reservation Options:
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- Also Known As:
- h10 Las Palmeras Hotel Playa De Las Americas
- h10 Las Palmeras Resort
- H10 Las Palmeras Tenerife/Playa De Las Americas