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“Time for a make over” 4 of 5 stars
Review of Palm Beach Club

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Palm Beach Club
3.5 of 5 Resort   |   Avenida V Centenario, 11, 38660 Playa de las Americas, Tenerife, Spain   |  
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Havant, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Time for a make over”
4 of 5 stars Reviewed June 24, 2013

Just back from a weeks stay at the Palm Beach Club with five of my sisters all of who are age 60
plus. Couldn't fault the position of the hotel right on the sea front for those who like the sea.
Our apartment was ok but the furniture was old and needs replacing also we only had one bathroom for six adults and the odd thing was the toilet was in with the shower and the hand basin was outside of the bathroom not a very good idea.
Let me just say that we had a great holiday at the Palm Beach Club and would recommend it to all ages.

Room Tip: Make sure you get what room or apartment you booked as we had to change rooms as we were not satisfi...
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Management Company Representative at Palm Beach Club, responded to this review, July 3, 2013
Thank you for your feedback and we are pleased that you and your sisters had a good holiday. Please note that some apartments in Palm Beach Club have undergone a complete refurbishment although we have been unable to complete the refurbishment programme as quickly as we would wish.
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373 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Birmingham, United Kingdom
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed June 22, 2013

Weather over the fortnight 7 -21 june 2013 was hot with some cloud. Nice that you don't have to get up at crack of dawn and sun did not set until after 9pm Quite period and this years music festival at Siam Park saw this resort complying this year with their rule of 23 yr old in room so there were not so many youths over the weekend and those that were not as problematic as last years. Beach is now expensive for sun beds at 5E for each bed and they close at 5pm! Restaurants around are still good and particular favourite ones this year was the Rani Indian Restaurant on the right as you walk from Palm Beach towards the port. Both meals we had there were excellent. The DeCappio Pizzeria is still excellent value but meals are large so consider splitting some and its getting more difficult to get into. The La Terrattria (Probably spelt wrong) but its close to the Monkey Beach Bar and just below the H2O hotel. We travelled to Santa Cruz by bus The ticket you by from the bar at the bus station 15 E per person return but we did not enjoy the visit and there was not a lot to see, The African Market was the only area worth visiting. The bus tour again 15 E each was not good value and the whole trip is not something we will do again.

Room Tip: If you are on a package holiday then go for the rooms 01 - 09 as these are on the front
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jajo_G, Manager at Palm Beach Club, responded to this review, January 28, 2015
Dear Icbmmb,

We are currently reviewing our customer service feedback and we really appreciate your comments.

Best Wishes
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Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 19, 2013

Two bed apartment desperately in need of refurbishment. Mattress old, needs to be renewed. Paid for wifi constantly drops out. Bar prices and food in complex high. It is incredibly close to beach and lots of bars cafes nearby. Close to shops. Level to walk so good for disabled. Staff pleasant. Air conditioning broken!!! Lots of parasols by pool. Alert life guards by pool. VERY noisy at night from bars and revellers.

Room Tip: Ask for quiet refurbished room
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  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jajo_G, Manager at Palm Beach Club, responded to this review, January 28, 2015
Dear Hypnojo,

We are currently reviewing our customer service feedback and we really appreciate your comments.


Best Wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
edinburgh
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 18, 2013

We stayed in one bed roomed apartment which had been refurbished to a good standard. Everything you need in kitchen for self catering. Rooms cleaned to good standard. The only problem was by the pool usual hogging of sun beds for long periods of time . Mattresses for sun beds seen better days charged €5 for extra mattress if you used two. Lack of sun umbrellas one instance an elderly couple looking for sun umbrella none available but some been hogged by unused sun beds bagged by towels. The jobs worth pool attendant said nothing he could do also no help from reception. In the end we took one of the umbrellas that had been " bagged" for them. But pool attendant eager to get extra money for 2 mattresses maybe on commission
Air conditioning dated and noisy I just put fan on

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Manangement Company Representative at Palm Beach Club, responded to this review, June 24, 2013
Thank you for reviewing Palm Beach Club and we have noted your feedback. Palm Beach Club is ideally located for the beach, however, the swimming pool is also very popular with our guests and sometimes this area can become very busy. Please note that the pool attendant is under instruction to remove towels when they have been left for more than one hour to comply with the non reservation of sun beds around the pool. This I can assure you is a daily task as unfortunately many guests choose to ignore the rule of the non reservation of sun beds.
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Liverpool, United Kingdom
Top Contributor
64 reviews 64 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed June 8, 2013

We stayed here some time ago and had a refurbished room and we were very happy with it. The room was clean, tidy and modern, and the cleaners did a great job. The staff were friendly, helpful and polite. The pool area was nice, though we were out most of the time.
There is a great little shop in the building were we bought a roast chicken ( you have to order first ), and it was delicious, the shop also has very reasonable price's for water etc.
We got a good deal for our holiday which made it worth the money, though I have seen some price's for Palm Beach that are more expensive than a nice hotel, this also goes for lots of other apts.
Location is not bad, as we prefer the safari centre area, but, as said, we got a good deal and we were very happy with Palm Beach.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Management Company Representative at Palm Beach Club, responded to this review, June 11, 2013
Thank you for your feedback. We are pleased to hear that you had an enjoyable holiday and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales. UK
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 29, 2013

Rooms are ok but the main problem is that some of the rooms have been refurbished, not all. The air conditioning is the original since opening in the 1980's. Need to sort out air conditioning. No checks are made around the pool area as I've seen tourist coming around from hotel next door to use palm beach facilities. Positive side the maid service is excellent and they are very friendly.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Management Company Representative at Palm Beach Club, responded to this review, May 31, 2013
We regret to hear of your dissatisfaction with the resort. As you have stated, some apartments in Palm Beach Club have undergone a complete refurbishment although we have been unable to complete the refurbishment programme as quickly as we would wish. Your comment regarding the use of the swimming pool has been noted and I thank you for taking the time to review Palm Beach Club.
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Oslo, Norway
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

I am unfortunately bound to a wheelchair and it is very diffucult to find a hotell an Place I can enjoy. At Palm Beach Club I found everything I had hoped for.
There was no problem operating my wheelchair at the hotel or in Tenerife in general. We found a mix of factors like the location of the hotel, the price, the room, swimming pool area, the service mindedness of the hotel staff, the cleanliness and that I could use the wheelchair almost everywhere to be so much to are liking that we are about to order a vacation for next year at the same hotell.
If you use a wheelchair, this is the Place.
John Christensen from Norway

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Management Company Representative at Palm Beach Club, responded to this review, May 9, 2013
Thank you for your feedback. We are pleased to hear that you enjoyed your holiday at Palm Beach Club and look forward to welcoming you back
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palm Beach Club

Address: Avenida V Centenario, 11, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Beach Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotel in Playa de las Americas
#13 On the Beach Hotel in Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Palm Beach Club 3.5*
Number of rooms: 316
Official Description (provided by the hotel):
With panoramic views across Playa Troya beach in Las Americas, Palm Beach Tenerife is the perfect location for your next holiday. Enjoy a warm welcome from our attentive staff along with wonderful facilities and some of the highest standards of accommodation in Tenerife. Our apartments are spacious and bright offering the perfect blend of comfort, style and functionality. Guests enjoy a wealth of amenities on the resort including a lagoon-style swimming pool, restaurant and gym. ... more   less 
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Also Known As:
Palm Beach Club Hotel Playa De Las Americas
Palm Beach Hotel
Palm Beach Resort
Palm Beach Club Tenerife/Playa De Las Americas
Palm Beach Tenerife

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