Reception staff very pleasant and helpful, room cleaners really done there job also very helpful and polite, pool attendants 1 ok the other 1 really had an attitude problem lets say maybe "jobsworth" was told could not smoke at poolside, not a problem, there was a designated smoking area, we quite happily used it, no "no smoking " signs anywhere near the pool at all, but got had a go at over a cigarette butt that was under my sunbed, NOT MINE, also lectured on being in the sun with a baby, she was under an umbrella in the shade and we had only been there about 10 mins if that, she had sunblock on a sunhat and t-shirt with swim pants and was being taken for a swim then back to the room out of the sun, I had 1 of my children in a hot country and another aged 1 and at 52 years old do not need a lecture, when I had said to him thank-you for your concern but we know, he still continued to lecture, shaking his finger and head, the babies comforter got dropped by error near the pool area, this was enquired about at reception if it had been handed in, no, I then asked the pool enforcer if it had been handed in, no, selective understanding he also has, I found it on a sunbed so took it, he jumped out in front of me putting his hand in my face and his arm across my body saying " I call the police", good call them, I have photos on my mobile with this from before we was on holiday, he rang reception, who I must say dealt with this in a polite manner and I went on my way with her comforter for her to go to hospital with, my Grand daughter and her Dad was in the pool with a blow up beach ball, the pool, whistle blowing, hand flapping, ohh la la idiot, told him" no balls" the baby is 9 months old, really !!!! yet 2 fully grown adults could throw a hard ball across people swimming and not a word said to them !!!! this man has his favourites, I wonder how much that costs them, he is doing an important job maybe this should be taken into consideration and tips should only be allowed to be left in designated boxes, then shared equally among all the staff, no reason for favourites then. He can put on quite a show with his whistle blowing, hand clapping and flapping, ohh la las, especially when its time for him to go home, the noise he makes, if you was dozing by the pool you would not be now, he has a merry little dance and leg stance while doing all this in his white gloves, Michael Jackson contender maybe, worth a watch, he also puts your umbrella down and tells you not to use it as he is going home.
The bar/food tenders, the older gentleman very pleasant and helpful, the shaved head younger 1 was nice while serving me and my 19 year old daughter, telling me when she went to the toilet he only had smiles for her as he prefers younger women, I had not interest in him at all, twit and nor did my daughter, on the day off leaving we were all sat in the bar area when shaved head came over and very rudely told us to move from the table we was at because people wanted to eat there, there was 11 empty tables only 3 other tables being used, I said we was sitting there as it was in the shade for the baby, he shrugged his shoulders and said he didn't care, so we brought another drink and stayed were we was, he was also pestering 2 very elderly ladies to do the breakfast and evening meal deals and getting quite angry with them, these ladies were getting very upset as he kept going back to them, not a nice way to do business, considering we was not offered this deal when we got there maybe again selective to those that find it hard to say no.
The area itself has everything there for holiday makers from young to old, beautiful scenery, either direction you go there are shops restaurants etc, if you can run you will be doing this as the shop/restaurant people really do badger you even when you politely say no thank you, this did get too you after a few days, but then this happens in a lot of resorts, the hair braiding ladies I know were swearing at us and calling us nasty names, do they really think everyone wants there hair braided and also do not understand what they are saying, the Del boy's with there watches, sunglasses and light up toys are really a pain when you are eating in restaurants.
This is a lovely place to go to plenty of water sports, water parks, loro park etc and if you like walking along the seafront most of the shops, restaurants are along this, you can walk for miles.
The Palm Beach would also be a lovely place to stay at, ample comfortable seating area in reception, lovely kids room to play in out of the sun also a fair size gym, sauna and shower rooms, nice size rooms, good in and outside area for eating as well, the food and drink prices I found to be very reasonable and on there happy hour deal 2 for 1 very good, could not get the food cheaper any where else on this deal as well, 1 very large pool a baby pool and jacuzzis as well, just a couple of the staff either need a lot of re-training or maybe let go to work elsewhere, then this would be a 5 star rating not what I would class as a 2 at present.
- Also Known As:
- Palm Beach Club Hotel Playa De Las Americas
- Palm Beach Club Hotel
- Palm Beach Hotel
- Palm Beach Resort
- Palm Beach Club Tenerife
- Palm Beach Tenerife
- Palm Beach Club Tenerife/Playa De Las Americas
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