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“Best Holiday of my life” 5 of 5 stars
Review of Laguna Park 2

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Laguna Park 2
3.0 of 5 Hotel   |   C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain   |  
Hotel amenities
Bradford
1 review
“Best Holiday of my life”
5 of 5 stars Reviewed November 14, 2012

after reading all the bad reviews on this hotel i was abit nervous about going on holiday here.
when we got to our room it wasnt 5* luxury but it was clean and had everything you need, i heard about break ins but whilst i was there i never heard of nothing, i left money out on the kitchen top by accident and the cleaner had been in and they money was still there. cleaners come onces every two days at least.
the food in the buffet restraunt is average there is always something for everyone and it was always nice could not complain about the food at all.
the pool area is great sun is on it all day the pool is large and the pool bar staff are very friendly, there is a rep there who welcomes you too your holiday and offers trips to see dolphin and whales he also does scubber diving, and there is a woman who also does evening entertainment doing activities throughout the day.
the bar where the entertainment is, is great the entertainer is a spanish woman who is so funny, she is really good at her job and gets everyone involved with bingo and quizes. each night there are two sets of entertainment something more for kids like owl and eagle shows then they have acrobats blues brothers ect. i would highly recomend going to see Mr Sister a drag act he/she is amazing and so funny, just so happened she/he choose to pick on me and my boyfriend that night.
be warey of the strip its a good place to go with good music but the one and only night we went we were both spiked so be carefull
people moan about the hill, yeah it is tiering but its not that bad. there was older people walking up and down not copmplaining

would 100% reccomend and return to this hotel

GREAT!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie Clare T, Guest Relations Manager at Laguna Park 2, responded to this review, November 17, 2012
Dear Guest,

Thank you for such a lovely and positive review.
We are delighted you enjoyed your holiday and moreso that you will choose to holiday again with us.
Our aim as a team is to provide a happy holiday environment for all our guests and we look forward to welcoming you once again to Laguna Park 2.

Kind regards,
Marie Clare Tillman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,840 reviews from our community

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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Leeds, United Kingdom
1 review
3 of 5 stars Reviewed November 13, 2012

just come back from a long weekend girlie hol, after reading the reviews we were all abit worried, we had no need to be, the hotel is all hills and steps which after 3 days my calfs killed but that is my only draw back, he food wasnt amazing but all inc never are, the breakfast and lunch buffets were great, the evening meal wasnt so great, ideal for a few days but could imagine if your there for longer you would get bored.the rooms were basic but clean and ideal for what we wanted. the staff were great, i no dont no how anyone can say they are miserable, we found them very helpfull and polite, especially tom and matteo on the pool bar and the young english girl clare that works in the restaurant, there was 5 of us stayed and we have all said we would use it again, now that we are prepared for the hill !!!!

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie Clare T, Guest Relations Manager at Laguna Park 2, responded to this review, November 17, 2012
Dear Guest,

Thank you for your review and mentioning our great team.
It is always so rewarding that the good work they do is recognised and applauded.

The team here at Laguna Park 2 look forward to welcoming you back on your next holiday.

Kind regards,
Marie Clare Tillman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 13, 2012 via mobile

Second stay here, first a few yrs ago, steep hill so not recommended for people whp are not as fit or able on their feet, but fantastic views from the apartments if you are, 10min walk down to bars n restaurants lots to choose from. Pool large and lots of sunbeds plenty available and music by pool. Rooms very basic but get what you pay for. We stayed b&b the breakfast was varied could have been a bit hotter though. Drinks expensive at the bar asked for a white rum n coke got given bacardi at 9 euros for 2! Enertainment only watched once were disappointed it was a bird of prey show n the russian looking guys who did it I swear were drunk n were spinning the crates round with the birds in very cruel the birds seemed like they wanted to fly off! So yes a good base but not if you spend a lot of time there!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie Clare T, Guest Relations Manager at Laguna Park 2, responded to this review, November 17, 2012
Dear Guest,

We would like to say thank you for your review. We value the ideas and comments our customers provide us with and we would like to reasssure you the points you have highlighted will be investigated.

Kind regards,
Marie Clare Tillman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poulton, null, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed November 12, 2012 via mobile

Went for a girls holiday, cheap n cheerful. Booked a room for 4, one of the beds was a very flimsy fold up bed and one was the couch! Had to put the bedding on them ourselves, the room overall was okay, good size and clean. Except a clock roach did break in on the last day.

The hill wasn't too bad if your not massively over weight. Our room was right underneath the bar so we had load music n chairs scraping across the floor till the early hours. Also one night some drunken idiot at the upstairs bar pissed over the wall right onto our balcony.

The bar staff were lovely. But the cleaners were a nightmare! Played knock a door room at 8am, everytime I answered their knock they were gone which was lucky as I was ready to wring her neck waking us up early then not even returning to clean the room!!

The location was ok, cheap cabs and not far walk from the main pubs and clubs. Foods terrible, the carbonara made me very sick and we didn't eat there again.

Overall if you stay here ask for a room near the pool away from the bar. Don't eat here but the drinks were good (not cheap tho). It's cheap as chips and there was always room by the pool with a poolside bar and ice creams :) also put the do not disturb sign on the door to keep the cleaners from waking u and not cleaning the room!

  • Stayed December 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie Clare T, Guest Relations Manager at Laguna Park 2, responded to this review, November 17, 2012
Dear Guest,

Thank you for your valued review.
All our guest´s comments are very appreciated as they assist us in our aim to meet our customer´s expectacions.
We hope to welcome you back to Laguna Park 2 in the near future.

Kind regards,
Marie Clare Tillman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed November 12, 2012 via mobile

Had great time although food was cold and lots cockroaches but entertainment was great and staff are fabulous . Yes it's all up hill but not accommodating for disable access.. Always got a sun lounger and wasn't full Russians or Germans .no wifi!!!!

  • Stayed November 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie Clare T, Guest Relations Manager at Laguna Park 2, responded to this review, November 17, 2012
Dear Guest,

We would like to thank you for writing your review and we are glad to learn that you had a good holiday with us.
Please be assured that we do have a full pest management program in place to minimise any impact these unwanted insects may have.

The team at Laguna Park 2 hope to be able to welcome you back in the near furture.

Kind regards,
Marie Clare Tillman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 11, 2012

just got back from our week long stay at the Laguna Park 11, we wanted a cheap late holiday so no complaints there...it was very cheap,but in hindsight i would rather pay more in the future and upgrade to at least 3 stars.
The rooms were clean, but very tired and tatty in places, (one of the sockets was hanging out of the wall),the beds were very hard and the dark brown cover smelt musty,( as did the wardrobe), and was not very inviting, (it ended up on the floor ).The staff were efficient but not particularly friendly, and the only person we had a smile from all week was the cleaning lady, who was very sweet. As there are a lot of steps and steep inclines it is not suitable for anyone who cannot walk easily, we walked down to the beach once or twice but got a taxi back! (luckily these are cheap too!)
All-in-all we did enjoy our weeks holiday, but only because we were out most of the time, i would not go back to this hotel.

Room Tip: The second storey rooms have veiws of pool and sea, and the closer to the pool seems to be better .
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie Clare T, Guest Relations Manager at Laguna Park 2, responded to this review, November 17, 2012
Dear Guest,

Thank you for writing your review. Please be assured all comments recieved are valued highly and are an extremely useful tool to enable us to develop and improve our product.
We would kindly ask you to contact us so we may further investigate the points you have raised.

Kind regards,
Marie Clare Tillman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed November 11, 2012

We last stayed here 6 years ago and since then the rooms have had a make over! We as a family don't mind the hills and the walking as Lagoona park is at the top of a hill nick named locally as cardiac hill!
We think the the hotel is good value for money as we only paid around £300 for 11 nights self catering for a family of 4 but remember you only get what you pay for!!! 5 euros per day for tv!!! No Wifi !!! If you are not all inclusive the drinks are over priced compaired to the local bars!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie Clare T, Guest Relations Manager at Laguna Park 2, responded to this review, November 17, 2012
Dear Guest,
wee are delighted to learn you recently chose a second holiday with us at Laguna Park 2. Thank you for taking the time to write your review and we hope to weelcome you back for a third visit in the not too distant future.

Kind regards,

Marie Clare Tillman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Laguna Park 2

Address: C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #51 of 62 Hotels in Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Laguna Park 2 3*
Number of rooms: 318
Reservation Options:
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Also Known As:
Laguna Park 2 Hotel Playa De Las Americas
Laguna Park 1
Laguna Park 2 Tenerife/Playa De Las Americas
1 Laguna Park

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