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“Amazing going back 100%” 5 of 5 stars
Review of Sol Tenerife

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Sol Tenerife
4.0 of 5 Hotel   |   Avda Rafael Puig Lliviana S/N, 38660 Playa de las Americas, Tenerife, Spain   |  
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Penzance, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Amazing going back 100%”
5 of 5 stars Reviewed August 9, 2013

Stayed at Sol Tenerife for 10 nights and it was amazing! The hotel is so clean, and the rooms were really nice, clean and spacious. There was so much to do at the hotel which meant never really having to leave it as such, there was entertainment during the day and night. The entertainment staff was the best part of this hotel, it was so funfilled and we really had a great time. Staff were friendly, even the maids were lovely when we would walk by.We had absolutely no problems with our stay at this outstanding hotel. We are definitely returning, we never even wanted to leave. Best holiday by far, totally recommend going to this hotel if you are looking for a hotel with a great atmosphere! It is located right next to the strip but you cant really hear the noise at night. Sunset is amazing if you have a sea view room, ahh i want to go back! ENJOY

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos F, Director de Relaciones con Clientes at Sol Tenerife, responded to this review, January 18, 2014
Dear Sarah H,

We highly appreciate the time you have taken to share your experience and positive valuation of our hotel on Tripadvisor.com. It is very kind of you to recommend it. We are happy to know that you liked the Sol Tenerife and enjoyed your stay in Tenerife.

Thank you for your comments. Your opinion matters and helps us to improve each day. We look forward to welcoming you soon and remain at your disposal.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
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England
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 8, 2013

Myself and a friend travelled to Tenerife at the end of July for a 10 night stay in Costa Adeje. When arriving at the hotel we had originally booked, we were appalled by the cleanliness of the apartment and felt that if we stayed we would not enjoy our holiday at all. So we quickly booked an available hotel on our mobile and it turned out to be Sol Tenerife. What can I say, that was the best decision we have ever made!

The location was perfect - right on the beach front, 30 second walk to the bars/nightlife and surrounded by restaurants in all directions. The hotel itself was brilliant - a big reception hall, massive dining area and our room was just perfect. Very clean, lots of mirrors and the best view we could of asked for looking over the beaches. The pools were nice and big, we didnt have any problems finding sun loungers either (although we were poolside by 10am every morning). We had bed and breakfast which was excellent, lots to choose from. The entertainment around the pool area was first class, both day and night. We often had a few drinks either before or after going out for a meal, enjoyed the evening shows and then headed off to the main bars and clubs at around midnight. The staff were also very helpful and friendly. Reception were very keen to answer any questions, the restaurant staff were very quick to clear tables and lay them out again and the entertainment staff made our holiday! They were very talented and brought lots of life and laughter to our day. Jose was very very funny and we loved his appearance in the Disney show!

We cannot wait to go back, we were very lucky there was a room available for us at such late notice. We had the best holiday ever - "viva, viva la vida sol!"

Room Tip: A sea view is a must - incredible sunsets.
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  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos F, Director de Relaciones con Clientes at Sol Tenerife, responded to this review, January 18, 2014
Dear Louise C,

On behalf of all the Hotel's staff, let me thank you for choosing the Sol Tenerife and taking the time to share your good experience and opinion on Tripadvisor.com. It was a great pleasure to have you with us and know that we were able to make your stay an unforgettable experience in Tenerife.

Please feel free to contact us should we be of assistance. We remain at your disposal and look forward to welcoming you back.

Best regards,
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Stoke-on-Trent, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 30, 2013

After reading reviews on here my partner and i booked up to stay at the Sol for 7 Nights Half Board.
The hotel is only a mere 20 Minute drive from the Airport however we used a transfer which resulted in us being the last to be dropped off (annoying took us 1hour 15), Also the last to be picked up (Ideal...20 mins straight to airport).
This hotel was spotless after seeing some of the places other people were getting dropped off at we were delighted when we saw the Sol. The hotel was very clean inside and the staff did everything in their power to help upon check in.
We asked for a high level Sea view and was appointed in Block A of the hotel, this hotel is split into two parts, both offer brilliant views but if i were to return or anybody was to ask id highly recommend asking for a high floor sea view in block B. This would give you a brilliant view.

The hotel is literally 5 minutes from the popular Veronica's strip and only around 10 minutes walk to local shops / iceland / irish bars etc. The music from the strip can be heard from your room through to around 0500AM, this isn't very loud though and it never affected us.

Breakfast offered a great selection of food, from cereals to continental to full english, we were very pleased with this. Evening meal again was good but it can get very repetitive so me and my partner chose to eat out the occasional night. Whilst on the subject, the staff again very prompt at your service to help, very fast at cleaning tables and replacing with new cutlery.

Unfortunately we never experience the night activities run by the hotel as our main effort was to try all the bars / clubs in Tenerife, however the activities they did have on looked tip top. These ranged from Michael Jackson Night to Fantasia Shows.

The hotel does say it runs a policy where you cannot reserve the sun beds in the morning, however after the first morning we realised this is not in true force as alot of the beds were reserved with towels by 10:00AM. One to keep your eye as there isn't loads.
Throughout the day the hotel ran activities, these were supported by Kids Clubs, although we were not interested in this things even i got involved with a few as they were hosted excellent.
One big thank you to the hotel would be for the pool party they did, something me and my partner did not expect to see, it was really well hosted. They put on a Rodeo Bull, Water games, DJ, Special drinks... all friendly and suitable for everyone to participate which we had a good laugh with.

Half way through the holiday i did enquire to see how much it would be to upgrade to all-inclusive and this would have been an extra £7 per day per person, if I'm totally honest i don't think its worth it as you have to pay somewhat to the cocktails and drinks anyway, you only get house mixers and spirits for free.

Me and my partner really enjoyed our time in this hotel and it has to be one of the nicest we have seen, its situated:
5 Minutes from the popular Veronica's Strip
10 Minutes from the local shops, Irish bar's, English Bar's
10 Minutes from the beach
10 Minutes from local restaurants, There's plenty!

In summary id recommend this hotel to anybody looking for a nice clean friendly hotel close to all the popular attractions you go on holiday for. Also recommend for any couple's who are after the 'mad' type of holiday but chilled out in the day as this is one of the closest hotels to the bars and restaurants but has that family feeling to the hotel.

One last thing, The Club Promoters WILL HASSLE YOU, it's their job, just be polite say not tonight and walk on, the same with the Lucky Lucky men walking around with sunglasses, theres lots. If your not interested tell them and keep walking they will get the message.

Thanks

Room Tip: If your after the best view ask for a Sea View in block B.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, August 4, 2013
Dear Stokey90,

Thank you very much for your comments and especially for the recommendation.

We are pleased that our location and our employees, who are always willing to do their best, could satisfy you. We are proud that you enjoyed the activities of our animation team.

Thank you again for your comment. We look forward to welcome you soon again.

Kind regards,

Hotel Management
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London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 23, 2013

I want to keep it short and simple. Excellent hotel with amazing STAFF, all you need is there. Good food, 2 swimming pools, ocean behind hotel gate, helpful staff, good size room with air condition and nice weather and cold drinks. Lots of entertainments supply by hotel staff as well as day and evenings. We had the best holiday so far and I will always recommend this hotel to everybody.
Sylvia! You was great, thanks for all your help and we wish you all the best!!! (you should be a manager there). Hopefully see you soon
Martin & Gosha

Room Tip: Rooms facing swimming pool are quieter
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, August 5, 2013
Dear Martin and Gosha,

Thank you very much for sharing your experience about your stay at Sol Tenerife.

We are very pleased to know that you could enjoy your holidays in our hotel with our offered services and location. Furthermore, we are glad that our staff could satisfy you. We work hard every day to give our best to our guests.

Thank you again and we hope to welcome you back soon.

Kind regards,

Hotel Manager
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Eastbourne, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2013

I stayed here for 8 nights from 9/7/13 to 17/7/13 with my 19 year old daughter. On arrival we were informed that the hotel was overbooked and we were offered an alternative hotel for 2 nights in exchange for upgrading us from half board to 'all inclusive' for free. What a bonus! we took advantage of this offer as I understand it would have been approx 47 euros per day if we had paid for this upgrade.
I have to give a particular mention to Barbara, one of the receptionists. She was so helpful, friendly and polite and nothing was too much trouble for her. In fact all the staff were pleasant.
On our return from the 2 nights at the alternative hotel we requested a quiet room and Barbara gave us block A, room 409. This side of the hotel has a sea/pool view and there is no noise after midnight and therefore quiet enough to sleep.
Breakfast was best, lunch was cheese toasties etc from 11am to 6pm but from 1pm to 3pm you could also eat in the restuarant. Dinner was excellent and we always found something to eat, including my daughter who is very fussy!
Mostly russians and spanish staying at the hotel, very few brits but that was not a problem to us.
Probably the only negative thing I have to say is that as there was only one bar at the pool for day and evening the queues could get a bit long!
On the day of depature we checked out at 12 and left our suitcases in the luggage room. We wanted to book a late check out room for 30 euros as our coach wasnt picking us up until 5.30pm but unfortunately the hotel was still overbooked. However they gave us half hour in a complimentary room which if you shower and dress quickly was just enough. You can book this free half hour slot on your departure day.
Overall a fantastic holiday.

Room Tip: Block A anything 4th floor upwards on the sea/pool side.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, August 4, 2013
Dear N s,

Thank you for spending your valuable time writing about your review about your stay in Sol Tenerife.

We are very pleased to know that you could enjoy your holidays and that the stay in the other hotel did not affect your holidays negatively. We are glad that our staff, who always tries to be helpful, could satisfy you. We will inform Barbara about your positive feedback. Furthermore, we are pleased that our offered food was delicious.

One more time, thank you for your comment and we hope to welcome you and you daughter again.

Kind regards,

Hotel Management
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Middlesbrough
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2013

Writing this review now from my room, can't fault this hotel it's perfect for people here to party as it's right on the Veronica's strip and close to the starcoe block of bars/clubs aswell - it is noisy on a night but isn't as bad as what some people make out, just close the balcony door and it's ok. Can't fault the maids for their service - had our towels changed everyday apart from one. It's best coming to this hotel on a bed and breakfast basis as there is so many restaurants to choose from for tea here and its reasonably priced. This is now my 3rd trip to las americas in 3 years and would definately return to this hotel again. The nightlife is amazing if you just want to go out and party, the pr's are easy to get on with they're all really friendly - do you drink offers etc, shot girls, end of day they're only here to make a living like we do back at home. The only downside to las americas is the lucky lucky men so annoying - they're try to flog you anything from stupid bracelets - drugs. If you do buy off them no matter what it is don't pay more than €5. On the whole this resort is quality but on a night it is full of drunken people but what can you expect.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, August 4, 2013
Dear borobarmyjoe,

We are very thankful for your comment trough Tripadvisor.

We are pleased to know that our location and services could satisfy you, especially as you have spent also other holidays in Playa de las Americas.

Thank you again and we are looking forward to welcome you soon again.

Kind regards,

Hotel Management
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 19, 2013

CHECK IN - Stayed here for 4 nights from 12/7 - 16/7 with my bf. On arrival it was very busy, only 2 people behind the desk and they looked miserable and stressed. After waiting 40 mins we finally checked in to be told we had to wait another 4 hours for our room. He didnt ask for our bags or tell us (which we later found out) that we could leave our bags in the luggage room. So he sent us away. I however waited at reception to speak to another girl when I was called over and told we had a room ready (VERY lucky)

ROOM - Room was good, clean, decent, no problems.

POOL AREA - Hotel has three pools, however, there will be no beds left round the pool if youre a late riser, so get out quick.

FOOD - I thought the food was pretty decent. Theres the main hall for all guests and main meals and then theres a separate hall for all inclusive if you get nibblish throughout the day (however this is limited to cheese toasties, burgers, chips etc) but not a problem for us.

DRINKS - As we were all inclusive I was thought it was an absolute rip off that there were only TWO free cocktails which are included in the price. All the rest were a couple of euro. That really annoyed me and was pretty dissapointing. Obviously we wanted to drink loads before going out, but with the choice of two rubbish cocktails and even more diabolical tasting vodka and rum, it wasnt worth it. There was always a huge queue at the bar, but there were waiters who would take your order and they were quick enough. The wine was also horrific.

LOCATION - Couldn't fault it, its right beside the Strip, and right on the beach if you go out the back. Noise issues werent a problem for us as we stayed out late most nights. You can if youre prepared walk into Los Cristianos from here along the coast, which took us 30-45 mins

ENTERTAINMENT - Was pretty ok. There were loads of activities during the day - yoga/pool sports/darts which people did participate in. Nothing spectacular in the evenings, but your usual Grease/acrobatics stuff/magician acts.

OVERALL - Service was pretty poor in the sense staff always seemed busy, miserable and kinda did everything with a huff. There was one girl behind the desk who did seem a bit more chipper, but that was it. There weren't many Brits here. Mostly Russians, French and locals. Wouldn't say it's really a hotel for families with little ones, pretty much everyone was 18+. I cant fault the size of the room, or the cleanliness or the food as I had no issues with it, however there was nothing about this hotel which made it stand out to me or give me a fantastic time. The very limited "all incl" drinks also let it down big time. Its ok if you can't find anything else, but would definitely not stay here again.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo G, Director General at Sol Tenerife, responded to this review, August 4, 2013
Dear l_weeza,

Thank you very much for your review.

We are pleased to know that our location and facilities satisfy you.

We are very sorry about your negative impression of the hotel. Also we are sorry that our All Inclusive could not satisfy your expectations in connection to the drinks and especially the cocktails. Our All Inclusive includes a wide variety of local drinks. In our bars we offer premium Brands but these are not included in this package. Because of this, we have a Gold All Inclusive that includes it.

We hope to welcome you back in near future.

Kind regards,

Hotel Management
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Additional Information about Sol Tenerife

Address: Avda Rafael Puig Lliviana S/N, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#19 Luxury Hotel in Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sol Tenerife 4*
Number of rooms: 522
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Also Known As:
Sol Tenerife Hotel Playa De Las Americas
Hotel Sol Tenerife
Sol Tenerife Playa De Las Americas

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