Stayed here end of February 2013, for 1 week. The hotel is definitely not 5*!! Don't let me put you off by saying that though....it is a decent 3* hotel & is perfect for a week in the sun. The staff are friendly & helpful; although it always seems to take at least 10-15 minutes to be seen at reception as they are always seem so busy there! Our room was very dated & basic, but there was a fridge, a safe, a tv, plenty of wardrobe space (with hangers), comfy beds & a decent shower. Towels were changed whenever you requested them to be so, bed linen was fresh every 3 days or so.
The rooms were only surface cleaned & require a thorough deep clean (hence the difference between 3* & 5*). When we arrived, our bedroom floor was dusty & the fridge was filthy, so we asked for it to be cleaned (the staff were embarrassed about this & tended to it straight away....although there was minimal difference to be honest). If you want a hot drink in your room then take your own travel kettle, tea bags & mug as this was surprisingly not provided.
The breakfast was great & catered for all tastes, with plenty of healthy choices and as much as you want. Can't comment on the lunch or dinner menu as we were B&B. The location is excellent as the back of the hotel, via the pool, is straight onto the beach & accessible walkways all along the coastline in both directions. A nice selection of restaurants and shops can be found literally 2 mins away, accessed via the front of the hotel. For those with mobility problems, virtually everywhere in the vicinity was flat & easily accessible with lifts to the upper malls of the shopping areas.Transfer to & from the airport is straightforward & roughly 30 minutes.
All in all, a decent enough hotel for an averagely priced & cheerful week in the sun...with a great breakfast & plenty of shops, bars & restaurants all within walking distance.
- Official Description (provided by the hotel):
- The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more less
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- Also Known As:
- Mediterranean Palace Tenerife
- Mediterranean Palace Hotel Tenerife
- Hotel Mediterranean Palace Tenerife
- Med Palace Tenerife
- Mediterranean Palace Hotel (Mare Nostrum Resort) Tenerife/Playa De Las Americas