This was our 3rd stay in the Mediterranean palace from Feb 21st until March 2nd. Absolutely love this hotel because of the comfort around the pool, plenty of space and never had a problem getting a sun bed at any time of the day and because of its prime location right on the beach front.
We found all the staff most helpful and friendly and nothing was too much trouble, the lady that cleaned our room everyday went above and beyond what one would expect, even folding my pj's and putting the neatly on my pillow. I do agree with other reviewers that the rooms need updating but the room has everything you could want with lots of English channels such as itv2, channel 4, film 4 and all the news channels. We loved the huge selection at the buffet breakfast and especially that it was served until 10.30am each morning. Looking forward to my next visit.

Booked into Laguna Park II by travel agent stayed one night and was able to use late rooms to transfer here. Hotel Very helpful, due to industrial action had to stay for further night. Hotel staff gave us same discounted rate for extra night. Very clean has been decorated. Did go to Cleopatra on visit no soul there. This is nicer hotel. Very nice location at top of resort away from strip.

We stayed in the Cleopatra last May and returned to Tenerife for Christmas but this time stayed in the sister hotel, the Mediterranean Palace (the blue and white one)
The cleaning standards are very good, with fresh towels daily but this hotel is a lot noisier than Cleopatra.
From about 07.00 you were woken every day by the noise of them cleaning the sun beds - this took about 2 hours we had paid extra for the pool view to avoid the noise of the busy road.
In the afternoon they have very loud music, which almost seems inappropriately loud for the hotel and its clientele, so having a siesta to catch up on sleep was also ruled out! If you want a peaceful swim or sunbathe then go next door to the Cleopatra.
The maid service could have been excellent as you had an evening turn down service, where they came back at night to change your towels and stock up your room for a second time - unfortunately our maid came between 18.00 and 19.00 so was inconvenient as we were often getting ready to go out at this time, so could not take advantage of this.
Our balcony door did not lock properly and although we were on a high floor it would have been easy enough to hop the balcony and get in
The restaurant was very noisy and more like a school canteen so we went to the Cleopatra for breakfast, a much more relaxing affair and an excellent choice of food. This is probably the best breakfast I have ever had in a holiday hotel - fresh pancakes, omelettes, toasties to order - a delicatessen to get your cold cuts of meat freshly sliced, a vast choice of fruit and at least 3 freshly squeezed juices every day, champagne, salmon, and much, much more...
I did enjoy my holiday but I would book the Cleopatra next time

We stay for a week in feb from the glass of cava on arrival to check out the staff in this hotel were very friendly and helpful nothing was too much trouble,room on the first floor was very nice bed little hard but this is just a personal preference ask for extra pillow on way out to dinner by the time we got back the pillows were in our room.pool towels were supplied plenty of sunbeds and a very good poolside bar all of the staff just couldn't do enough for you always with a smile.you have use of the pool and spa at the cleopatra hotel next door, had a massage there it was excellent, we wouldnt hesitate in going back we book bed and breakfast great choice of breakfast though a little busy later in the morning