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“Hope to be back!” 4 of 5 stars
Review of Mediterranean Palace Hotel (Mare Nostrum Resort)

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Mediterranean Palace Hotel (Mare Nostrum Resort)
5.0 of 5 Hotel   |   Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain   |  
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inverness
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Hope to be back!”
4 of 5 stars Reviewed January 21, 2013

We were there Jan 4 to 11 for 2nd year running. Wonderful place to chill out. Breakfast out on terrace with chilled cava, superb start to t day. We had brekky & dinner and food was excellent, staff extremely helpful, particularly front desk. We had pool view room, which is recommended. Public spaces are highly impressive, rooms decent. Pool was busy but we always got sunbeds. The children's club seems very good.The promenade behind the hotel is great for a wander, watching the windsurfers or the sun go down, or do good shopping, as my wife did. U can also stroll along front to Los Cristianos. Harry's Bar is fine for jazz & people watching. Had great night with English couple in Hole in The Wall Irish bar . 72-75 degrees every day. Hope to be back winter.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (394)
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English first
Sunderland, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 20, 2013

Stayed 12th-19th Jan,
Staff superb but the room was badly in need of refurbishment,cracked tiles,loose wall lamps,bathroom needed complete makeover,badly marked round all sealing plus metal on shower hose hangingloose.We used two rooms as in the first one on the second floor poolview the noise from the Concert room Ground floor but juts out into the pool area until11.30pm made any sleep impossible.We were half board and the food(buffet style) was ok but the restraunt was more a cafeteria with its plastic seats and long trips to the buffet and back never seen any thing like this in a 5 Star hotel.For what we paid it was value for money but how this hotel can claim 5 Star status is a mystery.

Room Tip: low numbers ie,1001 or high numbers 1100 as they are as far away from the concert room,and as high a...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2013

Hi Iv never wrote a review before but thought this hotel deserves one !!!
We stayed here last may for a short break bed and breakfast and was so pleased I chose this hotel ... When we arrived we were greeted with some nice chilled cava whilst we were getting checked in I admired the chandeliers and water fountains around the hotel , our room ,and balcony were pleasant could do with a little bit of updating !

The breakfast was lovely your normal buffet cooked breakfast & patisseries , waffles , breads etc the juice was fresh too not like the cordial you can sometimes get . Also if you wished which we did you could have a champagne breakfast (cava) in the morning which was a real treat :) at no extra cost ether !!!!

The pool is a nice size and very clean

The beach is literally at the back of the hotel tenerife doesnt have the best of beaches but still a beach I like walkin up to Los christianos like having a beach day there!

There were entertainment on a night which looked real good but did not make any of the shows due to going out for tea and finding a bar whilst we were out.

Reception staff were very helpful if any problems

Opposite the hotel there is some lovely eating places very modern . Also shops and supermarket close by which we went to regularly to buy our pre drinks for the balcony ( not expensive for drink over here at all )

We had a trip to Sian park which is well worth a visit !!!!!! ( water park)

I would definitely recommend this hotel to my friends & family

Felt very relaxed by the end of our 4 night break without the babies ..... Been to Tenerife lots and this hotel has been the best by far even much so we have booked another short break for 5 days to return in June ... Happy days :)))

Room Tip: We had the rooms on the front of the hotel as was nice just watching the world go by on the balcony...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 19, 2013

I believe they must have added two stars extra sometime during the cover of darkness, this hotel was NEVER a five star rating in our opinion.
Stayed at the hotel 5th to 12th Jan 2012.
Without being too negative, the food and staff were superb but the room had a smell of foist, the bathroom ceiling was black in a 4' x 2' area, the bathroom floor had not been cleaned or even swept prior to us entering which become blatantly obvious when I lay on the bed and my wifes comment regarding the colour of the soles of my feet!!
There was 1970's black furniture and a tv from the same period, no iron or tea making facilities, a basic expectation in a 5 star rating hotel.
Paid additional for a pool view which for a number of level 1 rooms including ours, this was very restricted by a series of high palm trees.

To their credit they did splash some paint over the damp patch on the bathroom ceiling (and the floor!!) on the third day, perhaps out of embarrisment.
We have used a number of 4 & 5 star hotels in various countries which leave this one in the distance.
Tried but not to return.

Room Tip: Unfotunately can't!!
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wakefield
Top Contributor
65 reviews 65 reviews
30 hotel reviews
Reviews in 40 cities Reviews in 40 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 18, 2013

Stayed at the hotel 4th-11th January 2013. We usually stay at the Cleopatra Palace but there were no pool view rooms available so we booked a sea view room at the Med Palace. We arrived a little early at 1330ish but the room wasn't ready until approx 1430. We booked in ok and received the usual glass of cava-very nice. We were allocated room 5017 which was nice but we lost the sun at 1500 which was a bit disappointing. As usual for the Mare Nostrum the safe was free of charge but the use of the room fridge is still charged-this is mean spirited. WiFi in the room was good but the shower curtain needs shortening as it is a trip hazard when using the shower. Breakfast was the usual high standard with good quality and variety. Overall we prefer the Cleopatra Palace. The weather was fantastic all week.

Room Tip: Sea view rooms are worth having
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen Scotland
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 17, 2013

Perfect Location and service to match 5 star rating.
Staff and service was superb. Secure gate onto the beach, Safari Shopping Centre across from hotel.
Breakfast served plentiful and varied selection of food.

Wonderful holiday.

Room Tip: High floor for lovely views.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fife
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 17, 2013

We stayed here from the 5th to the 12th January.

On arrival I was wowed by the effort of the christmas decorations in the main reception area of which was lovely anyway. We were greeted with Champagne and very friendly and efficient staff and checked in very quickly.

Our room was spotless and overlooked the pool which was lovely with a large modern bathroom. Great power shower. The room is not the largest but is sufficient and had a lovely balcony.

We were on a bed and breakfast basis and dont normally get up in time for breakfast but we were on holiday with another couple and made the effort and I am glad we did as this was amazing. There was a massive range from continental choices, an omlette station of which were freshly made for you, fresh cut fruit, pastries, cooked breakfast and cereal station. There was also a patio area which overlooked the pool of which you could sit and eat breakfast which was lovely.

We never had an evening meal in the hotel as we were right across from the Safari centre which has a vast range of restuarants. One night we went to the Watermelon Restauarant in Los Christianos and they had Pina Coladas to die for and the meal itself was amazing with the best tiramisu I have ever eaten. So I cannot comment on the evening meals in the hotel.

The pool area is lovely although I can imagine it would get quite busy in the summer months but you are allowed to use the Cleopatra pool and sunbeds which is only a stones throw away. The hotel offer a towel deposit scheme if you pay 15 euros deposit you get a card and when you hand in the card you get a clean towel which we did every day and on departure handed back the cards and received back the deposit. It was perdect and had I know this in advance would not have bothered taking any beach towels with me. There is a pool table and table tennis table which breaks up the sunbathing and if you like to join in there was aqua Aerobics every day at 12 noon of which I just watched.

We had stayed in tenerife in the summertime and went to Siam Park the water park which we visited again. It was great and did not have to queue as we did in the summer. Theonly thing was that some of the slides were closed as I presume because it is the winter but still enjoyed it.

Overall the staff at the hotel were always really friendly and helpful and nothing was too much trouble.

I would definately stay here again and would recommend this to anyone.

Room Tip: Ask for a hight floor if you are a late sleeper as if you are on a lower floor and facing the pool y...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mediterranean Palace Hotel (Mare Nostrum Resort)

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Playa de las Americas
#11 On the Beach Hotel in Playa de las Americas
#16 Luxury Hotel in Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:5 star — Mediterranean Palace Hotel (Mare Nostrum Resort) 5*
Number of rooms: 535
Official Description (provided by the hotel):
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 
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Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Mediterranean Palace Hotel (Mare Nostrum Resort) Tenerife/Playa De Las Americas

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