I believe they must have added two stars extra sometime during the cover of darkness, this hotel was NEVER a five star rating in our opinion.
Stayed at the hotel 5th to 12th Jan 2012.
Without being too negative, the food and staff were superb but the room had a smell of foist, the bathroom ceiling was black in a 4' x 2' area, the bathroom floor had not been cleaned or even swept prior to us entering which become blatantly obvious when I lay on the bed and my wifes comment regarding the colour of the soles of my feet!!
There was 1970's black furniture and a tv from the same period, no iron or tea making facilities, a basic expectation in a 5 star rating hotel.
Paid additional for a pool view which for a number of level 1 rooms including ours, this was very restricted by a series of high palm trees.
To their credit they did splash some paint over the damp patch on the bathroom ceiling (and the floor!!) on the third day, perhaps out of embarrisment.
We have used a number of 4 & 5 star hotels in various countries which leave this one in the distance.
Tried but not to return.
- Official Description (provided by the hotel):
- The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more less
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- Also Known As:
- Mediterranean Palace Tenerife
- Mediterranean Palace Hotel Tenerife
- Hotel Mediterranean Palace Tenerife
- Med Palace Tenerife
- Mediterranean Palace Hotel (Mare Nostrum Resort) Tenerife/Playa De Las Americas