We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“fantastic & brilliant !” 5 of 5 stars
Review of Mediterranean Palace Hotel (Mare Nostrum Resort)

Save Saved
You added Mediterranean Palace Hotel (Mare Nostrum Resort) to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Mediterranean Palace Hotel (Mare Nostrum Resort)
5.0 of 5 Hotel   |   Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
15% off room rate
worcestershire
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“fantastic & brilliant !”
5 of 5 stars Reviewed November 19, 2012

Spent an amazing week at this hotel after being upgraded due to overbooking. Nothing was too much trouble for the staff & we were made to feel very welcome. We we're given a lovely pool view room with free room safe & WiFi. Breakfast was a bit manic at times but there was always fresh food available no matter what time you went in. The food in the restaurant for the evening meal was fantastic, we were spoilt for choice & as fish lovers, Thursday night just made our stay complete. Every choice of fish you could think of. Entertainment was good, we really enjoyed the Motown night. Thank you to everyone for making our stay so enjoyable, can only say it's one of the nicest hotels we have stayed in & hopefully we will be coming back in the future

Room Tip: pool view rooms are the best
See more room tips
Stayed November 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,115 people have reviewed this hotel

Traveler rating
    307
    439
    215
    102
    52
See reviews for
305
533
20
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
airdrie
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 18, 2012

Just returned from a week in the MP lovely welcome,glass of cava swift check in on to our room,
mountain view.This room looked directly on to the road which overlooks resteraunts shops and bars which are open till at least 1 am( which were loud).
.Breakfast was very good with a very good variety of food, cava every morning and very good service.
Pool area is lovely and lots of room not like sardines like some pool areas however
All this considered IMHO this hotel is not 5 star.
Having stayed in Cleopatra last year we were very disappointed in this hotel.
I would not spend the extra to go back to MP as I think it is no better than the 4 star hotels nearby.

Room Tip: I would not book a mountain view (6042) looks over noisy bars at night.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 17, 2012

This is the second time we have stayed in the Cleopatra hotel and we found it just as good as the first time. The staff are lovely and the hotel is clean and very spacious. Its location is fantastic - directly onto the promenade next to the beach which means you wake up to the sound of waves gently hitting the shore. A sea view room is a must to really enjoy the view. This hotel is very good value for money. The breakfast is huge with just about everything you could want including on occasion sprouts! This hotel is fantastic if you simply want a relaxing few days. We read by the pool in the morning and went out in the afternoon. It is quiet and well run - perfect for winter sun with the temperatures hitting around 25 degrees.

Room Tip: Sea view is the best room.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 14, 2012

We have just returned from our holiday at this hotel. We were completely disgusted with the so called 5 star accommodation at this hotel. The hotel claims to be 5 stars, but the rooms would be lucky to receive a 3 star rating. There was damp, holes in the curtains, plaster hanging off the walls and required updating. We had to pay for the use of the fridge, no tea and coffee facility and after phoning room service for tea and being charged £4.50 it arrives with cling film over the tea pot acting as a lid

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehaven, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 14, 2012

My partner and I stayed from 29th October - 4th November 2012 and decided to pay extra for the luxury of a "5 star" hotel, however I don't feel it was luxury at all - aside from the champagne on arrival.
The mountain view is actually a view of the bars and shops, the air conditioning doesn't work and when I complained about it the gentleman at the desk informed me that it didn't work but didn't seem interested in my complaint and wasn't prepared to move us to another room (if air conditioning is essential then don't book this hotel!), the rooms are very dated and although not filthy I felt that for a 5 star hotel you expect a very clean room. We got put on the 2nd floor at the front of the hotel and it was incredibly noisy day & night.
There were cockroaches in the ground floor toilets, and parts of the hotel were taped off out of use. Although the weather was still warm but unfortunately cloudy while we were staying, there was no daytime entertainment offered around the pool side and the poolside bar was closed.
We only paid to have breakfast, and there was a large selection to chose from but the cooked food wasn't very nice - the bacon was impossible to cut and would easily break a tooth it was that hard!!
The spa felt dated and was untidy and not very clean - all the loungers in there had other peoples gowns and towels thrown all over them and it was hard to tell if the people using them were still in the spa or not so we had nowhere to sit and had to put our own gowns on the wet floor.
The rest of the hotel was okay and the water features and grand chandeliers were lovely but I certainly would not book to stay there again, nor would I recommend it.
I feel we could have saved a lot of money and stayed in a 3 or 4 star hotel for less money and possibly a better experience.

Room Tip: My advice would be not to book a room here, but if you still want to then it may be quieter if you b...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 9, 2012

Plus---
Good kids club, very near to the beach and right in the city center. Good service and friendly staff.

Minus--
We were on half-board, the food lacked variety and freshness (frozen, canned fruits) so we got very bored of it after 3-4 days it's better to eat outside as the street is full of restaurants. Hotel itself is definitely not a 5 star hotel more of 4 star due to the condition of rooms and other areas...

Room Tip: Rooms with mountain view look at the city center which is noisy til 1pm! Don't know if pool view...
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 8, 2012 via mobile

The hotel from the outside looks great ...the only draw back is mealtimes where it really is crazy with hundreds of people descending at the same time...whilst there is a lot of choice it spread over a large area so you keep going backwards and forwards.....and the food is only Luke warm...however the pool is great....go bed and breakfast as there are lots of good quality bars and restaurants on your doorstep.......I wouldn't class as 5 star...more like 3

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Mediterranean Palace Hotel (Mare Nostrum Resort)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mediterranean Palace Hotel (Mare Nostrum Resort)

Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace
Mediterranean Palace Hotel Tenerife
Hotel Mediterranean Palace Tenerife
Mediterranean Palace Hotel
Hotel Mediterranean Palace
Med Palace Tenerife
Mediterranean Palace Hotel (Mare Nostrum Resort) Tenerife/Playa De Las Americas
Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 On the Beach Hotel in Playa de las Americas
#15 Luxury Hotel in Playa de las Americas
#27 Family Hotel in Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:5 star — Mediterranean Palace Hotel (Mare Nostrum Resort) 5*
Official Description (provided by the hotel):
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Tingo, Priceline, TripOnline SA, Hotels.com and Venere so you can book your Mediterranean Palace Hotel (Mare Nostrum Resort) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mediterranean Palace Hotel (Mare Nostrum Resort), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.