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“Perfect!” 5 of 5 stars
Review of Marola Portosin

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Marola Portosin
3.0 of 5 Apartment Hotel   |   Avda. Antonio Dominguez, 20, 38660 Playa de las Americas, Tenerife, Spain   |  
Hotel amenities
1 review
1 helpful vote 1 helpful vote
“Perfect!”
5 of 5 stars Reviewed March 26, 2014

From the moment I arrived, Jose, Bruno, Tommy and Kitch made my holiday just prefect.
Lovely location, great apartments, comfortable pool area and good food made this a great holiday, but the amazing staff made it exceptional. And of course I got to meet uncle Ian!!
Thanks guys I will be back :-)

Stayed February 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review, March 28, 2014
Thank you for sharing your kind reviews with us. We are very pleased your stay was "perfect". All the staff hope see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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367 reviews from our community

Traveler rating
    230
    113
    16
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    6
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71
154
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • Finnish first
  • French first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Derby, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 19, 2014

Fab hotel, friendly staff, reasonably priced, very clean and good food and fab happy hour. I spent four days here with two friends we had a great time very relaxing by the pool. I Would definitely go back.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review, March 24, 2014
Thank you for your review.
We are very glad to heart you enjoyed your time with us.
Hoope see you back.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 15, 2014

Stayed here for 5 days in March. The apartment was a good size with two single beds, a couch, tv, small kitchen area. It got a bit hot a night but you could hire a air con unit for approx $50 a week.
The staff were all very helpful and Tom and Kitch in the bar were great. Happy hour (2 for 1) between 4 and 5pm. Only $1.80 for a pint of lager (Tropical)...very nice!!
Breakfast was plentiful and varied - cereal, fruit, yoghurt, bread, bacon, sausage, egg etc.
There are 2 small pools and plenty of sun loungers.
The hotel is located in a fairly quiet area between Las Americas and Cristianos. There are many restaurants and shops near by but no bars. Bars are about a 10min walk.
For lunch or dinner you are provided with tokens to use in 3 local restaurants. The menus for hotel guests is different from the standard menus.
Overall, the entire complex is very clean and well run. It's in a quiet area but only 10mins walk from more lively areas.
Only negative would be the road noise...would suggest asking for a pool view room.

Room Tip: Pool view will be quieter.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review, March 24, 2014
Thank you for sharing your comments with us .
Look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 7, 2014

Stayed in the Portosin in early March 2014 for a few nights. Location is fine.....10 minutes walk to either Las Americas or Cristianos, with a number of bars / restaurants much closer. Staff were brilliant (Antonio on Reception was exceptional). Rooms are a nice size with basic catering facilities. Bathroom facilities were also good - nice powerful shower....bath for those that prefer. When we arrived in early evening there was a problem with the over-mirror light in the bathroom. We reported it to reception and it was fixed early the following morning. Didn't use the pool but it looked to be a nice size with plenty of sun beds surrounding it. All-in-all, a good value hotel......nothing smart but well-maintained, clean with good service. The big problem though lies in the road. All rooms numbered X01 > X16 have balconies overlooking the pool (nice!), but have their front doors facing the opposite direction, overlooking the main road. The doors are nowhere near soundproof and the noise of buses etc. is very intrusive from 05.00, making sleep difficult unless earplugs are worn ! A real shame, because it spoils what would otherwise be a real gem.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marola Portosin S, Director de Relaciones Públicas at Marola Portosin, responded to this review, March 12, 2014
Thank you for chosing us for your stay in Tenerife.
We are pleased that the hotel was up your standard.
We take note of your comments which are very valuable to us in trying to improve our service.
Hope see you again.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 3, 2014

Apartment was well furnished and really well maintained. Nice view overlooking pool, and a very peaceful atmosphere.

The staff are superb. Wether dealing with Reception, the room maids, or the bar staff, they went out of their way in being both helpful, and friendly.

Great stay!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marola Portosin S, Director de Relaciones Públicas at Marola Portosin, responded to this review, March 12, 2014
Thank you for your review.
Hope to see you again at our hotel.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk, Scotland, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 19, 2014

The only reason it never got 5/5 is the location,clean hotel and friendly staff.Nice pool and decent pint for 1.80 Euro.It is a bit far out and near the hospital so you get some road noise but if I dare say if you as for a pool view that is sorted.

Saying that only takes 10 mins to walk to the centre of the resort.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marola Portosin S, Director de Relaciones Públicas at Marola Portosin, responded to this review, March 12, 2014
Thank you for sharing your kind reviews with us.
We are glad the hotel was everything you expected.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 18, 2014

Spent a lovely week here in January. Accomodation is basic but very clean and had everything you could want. The pool was good with plenty of loungers and was serviced by a very good pool bar.What makes this a great place was the staff. Kitch was such a lovely hostess and ran the pool bar on her own. Tommy sharing the week - a charming Irish scamp. The star however was the man who ran reception. He could not have been more helpful, organising a day trip and route for sightseeing when we hired a car for the day.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marola Portosin S, Director de Relaciones con Clientes at Marola Portosin, responded to this review, March 12, 2014
Thanks for your kind comments.
All the staff feel happy to know that .
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marola Portosin

Address: Avda. Antonio Dominguez, 20, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Playa de las Americas
#5 Family Hotel in Playa de las Americas
#6 Romantic Hotel in Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marola Portosin 3*
Number of rooms: 80
Official Description (provided by the hotel):
This apartment complex is located just a short stroll from the beach in Playa de las Americas, in the south of the island of Tenerife. Spend the day in Apartamentos Marola-Portosin relaxing by the large outdoor swimming pool.You can sunbathe on one of the sun loungers surrounding the pool. ... more   less 
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Also Known As:
Marola Portosin Hotel Playa De Las Americas
Marola Portosin Tenerife/Playa De Las Americas

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