We stayed 7 days all inclusive at the Gran Oasis 20th - 27th August as a family of four. I agree the lager served is not that great but the other local drinks are fine. The restaurant is great with a very good selection of food for the Canaries and the standard of resort this is, as I've stayed at others not as good as this. The 11pm stop serving drinks rule is a bit harsh given entertainment often went on after this. I really didn't understand that at all. The evening entertainment is ok. My kids loved the Parrot show and the resort obviously goes to great effort to change things around. Some of it was a bit naff but if you like singing along to Heads, Shoulders, Knees & Toes whilst on cheap booze, go for it! We had a 2 bed apartment which was fantastic for our needs. Could do with a bit of maintenance (airer outside broken and awning ripped in 195 guys) but otherwise we were happy. There was no air conditioning in the room. There were fans but they simply didn't go fast enough either being deliberately restricted or the electric motors are simply worn out from running 24/7. I wasn't very happy at all on arrival about no AC but it seems somewhat common with resorts in the Canaries. I was in Zambia a few weeks before and even hotels in the middle of no where had AC so come on you Spanish hotel owners, get yourself into the 21st century. I agree with others on here, the pool and sun bed resources are insufficient for the number of apartments but we always coped. Now we had some issues during our stay which meant we had to see out our last day at the Green Garden. These issues were down to a "problem family" and nothing to do with the resort itself. We had nothing but first class assistance from the resort during this difficult time. Many reviews on here have praised the staff and I can only echo what they say. You stay at any other resort and the reception might give you a false smile but the cleaner round the pool won't give you a second glance. At Gran Oasis everybody and I mean everybody is genuinely motivated, enthusiastic and committed to you having an enjoyable holiday. I have never seen such herculean efforts at any other resort and the Gran Oasis should be very proud of the asset they have in their staff. Our sincere thanks go to the very lovely Lydia who gave us so much help. I recommend the Gran Oasis for a family holiday.
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- Also Known As:
- Gran Oasis Hotel Playa De Las Americas
- Gran Oasis Resort Tenerife/Playa De Las Americas