We stayed at the Gran Oasis from the 6th June and could not fault anything at the hotel. We had booked as a family through First Choice and met friends who had used other tour operators.
Location - As some of the reviews state, there is a 25 minute walk to Los Cristianos beach/shops/restaurant which is in places a little steep and derelict but we did not find this too much of a problem as it is actually not too far in the sunshine. When we had less energy we opted for the free bus provided by the hotel twice a day which you can just hop onto outside reception or taxis are around €4-5 each way. There is a taxi rank about 200m down the hill. We found that if you turn right at the taxi rank and follow the road into Las Americas, it is a longer but much nicer walk with parks along the way (35min to beach).
Apartments - We have stayed in many apartments in Spain and Europe and the Gran Oasis far exceeded our expectations. We had a standard apartment. The layout is different with the lounge/dining/kitchenette areas being upstairs and the bedroom/bathroom downstairs. This meant that the bedrooms were cooler at night and we had two balcony areas. The bathroom was not modern but clean and tidy. The lounge had a samsung lcd and sofa. The kitchenette was well equiped - hob, tall fridge/freezer, sink etc and with lots of nice little touches that were better than any self-catered apartment we have stayed in, in the UK including matches, tea towel, washing up liquid, bug spray, pots, pans, coffee set. The third bed pulls out from a cupboard under the tv. My only criticism would be that the floors are marble-type material and the stairs look a little precarious for smaller people but our friends with a toddler asked about this and on return to their room found a stair gate and guard around the railing. One of our rooms was the upgraded air con and sun lounger room which was lovely but probably not worth upgrading to as the standard apartments are adequate with fans.
Food - Many people have complained on these forums that the food is somehow lacking and I am not sure what they are comparing this to. There is a good array of varied foods with a salad bar, hot buffet and staffed grill where they cook meats and fish in front of you. The food is not piping hot but we always found it to be warm, as expected on a self-service buffet. The puddings were good and there was aleays a selection of ice-creams with cones and sauces to help yourself to. The breakfast was lovely with churros and pancakes as well as the usual stuff. The restaurant area is not very large but we always got a table for 6 with ease. Most of the tables are outside on the verandah overlooking the pools which gives anice atmosphere in the evenings. They have themed nights and offer tequilla on mexican night etc on arriving at the restaurant. The all inclusive is good - they do not limit the drinks (we have found some places have a one per person rule) and the beer/wine/soft drinks are on tap turned outwards from the bar to help yourself. It also included slush puppies (including mojito and pina colada), ice creams, toasties and snacks if you go to the appropriate bar during the day.
Entertainment - The evening enetertainment was fair with a disco for the children and then usually a show in the evening. During the day, in the smaller pool there was activities like water polo and aerobics but these did not always happen according to the time table. A nice touch I thought was that the hotel seem to keep any inflatables that have been left by previous visitors in a cupbaord by the pool and are happy for these to be used by all.
Service - Above all else, we were most impressed with the lovely service we received. Nothing was too much trouble. The reception staff werepolite, called taxis, offered to organise picnics when we said we were going out, found out if our flight was delayed, advised on the best beaches. The maids did a good job 4 or 5 times during the week. The restaurant staff were friendly, prompt and were only too happy to bring high chairs. Anything we asked for was accomadated as best possible. Everone seemed to be genuinely happy.
Other - If travelling with kiddies it is worth knowing that the hotel rent out a lot of equipment at reasonable prices including high chairs, pushchairs, gates, bouncy chairs if you ask at the desk. The pools are large and we never had any issue trying to get around 6-8 sun loungers at any time of the day. Alot of people have said about the steps but most stairs outside have accompanying ramps, we had no trouble with our 6 month old son and his buggy.
- Also Known As:
- Gran Oasis Hotel Playa De Las Americas
- Gran Oasis Resort Tenerife/Playa De Las Americas
- Official Description (provided by the hotel):
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