Ok I'm writing this review, after returning from the ponderosa yesterday.
Me and my boyfriend went to stay for a week, we checked the reviews first, we was a bit worried, but put it down to fussy people, and because were not like that, we decided to book it anyway.
We wernt expecting 5 star quality when we returned anyway.
We first walked to reception, staff were friendly and it looked nice and clean. We signed something and then given our room key.
I wasn't too dissapointed of our room, it looked clean and fairly spacious, basic but what I expected.
Although when we went down to get drinks, there was a small guy with slick back hair and white tshirt on, that seemed very annoyed, had a serious face, and for some reason seemed very annoyed that we wanted him to make us a pernot drink. We decided to tip him to make him a bit friendlier, but he continued to be rude.
The drinks we very watered down, couldn't even get a bit tipsy after loads of drinks.
It seemed a bit dead, not many people round the pool, or on the chairs, we was wondering where everyone was, considering the amount of rooms there was.
Everytime we went to lunch the food seemed to be getting worse, fish with no taste, and loads of bones in. brussel sprouts everytime, and chips. Not much meat served. Hard rice in the salad area.everything had no taste.
Every dinner time I looked around and all I saw was miserable faces, noone looked pleased atall with the food.
Not much lighting, everything looked dark, especially the bar. It all looked quite morbid and creepy.:(
There was one young english white girl with brown hair behind the bar her uncle owns the place. She tried to flirt with my boyfriend the whole time, she was flash, and rude to me when I went up for drinks, instead of my boyfriend. Unbelievable.
We saw no entertainment atall the whole holiday, all we missed was a short parrot show, so can't comment on that.
One night was asked if there was going to be entertainment, and they sed yes football on tv, but it was all in spanish couldn't understand it.
Really stale sandwiches and tomatoes as snacks that nobody was eating.
My boyfriends staff pass for free travel was stolen out of the room.
Was gonna get a safe, but had to pay 55 euro for the week, plus 30 pound deposit, I couldn't believe it. Because we refused to pay it, that's when he's pass went missing. We thought that was odd.
No air conditioning so couldn't sleep in the night, was absolutely boiling, even when door open.
Staff unhelpful, especially a slightyly podgy looking spanish woman with black hair at the reception desk. Was unbelievably rude, and snatched the room key off me, wen we checked out.
Although I thought I should warn you, you can make your own mind up about it.
But definitely would not recommend this place, or go back again.
It was quite a nightmare.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.