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“Paradise ” 5 of 5 stars
Review of Green Garden Resort & Suites

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Green Garden Resort & Suites
4.0 of 5 Hotel   |   C / Landa 2, 38650 Playa de las Americas, Tenerife, Spain   |  
Hotel amenities
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Paradise ”
5 of 5 stars Reviewed May 6, 2014

Amazing can't recommend it enough, Apartments were stunning with lovely outdoor space, Staff were friendly and helpful, food was good, sitting by the pool is a memory that will stay with me for life, one of the best holidays I've had. If there was one fault I would say there should be a bit of music or something after the shows on an evening but would definitely return Great value for money.

Stayed April 2014, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepci贸n at Green Garden Resort & Suites, responded to this review, May 9, 2014
Thank you so much for such a great review!!!

All the staff try to make our clients happy, and it is always a pleasure to know that we made it!!

Once again thank you so much for letting us know how your stay was, and we wait for you to come back very soon at Green Garden Resort.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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994 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 30, 2014

Having traveled numerous times to the Canaries over the last 10 years, I can honestly say that I look forward to returning to the Green Garden Resort - this place exceeded all of my expectations - 5 star quality, but at 3 star price! FANTASTIC!
The accommodation is spotless, spacious, modern and fully equipped. The pool area is superb - heated and non heated pool! The kids loved playing in it. There is also a games room upstairs there they could hang out. There is also an area for smaller people to play too!
Location wise - about 15 mins from airport and about 5 mins in the car to the centre. Only costs about a fiver in a taxi - wander into town at a leisurely pace and then taxi it home.
Don't miss the market on a Thursday and Saturday - loads of bargains!

Room Tip: We were three families and each stayed in different rooms at different parts of the resort - all wer...
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepci贸n at Green Garden Resort & Suites, responded to this review, May 5, 2014
Dear guest,

Thank you so much for a great review, at Green Garden we try to make our clients happy!!
We are so pleased to know that we made it with you.

We will be so pleased to have you again with us.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 30, 2014

This review is based on staying with small kids as if you have older teenagers or just adults this place would be fine.
We stayed for a week here and at first we were really impressed by what we saw and then as the days went on there were too many snags to say this place is great.
first there were these really tiny bugs in the kitchen but loads of them and even after cleaning they would re appear this made it possible to self cater and i couldnt let my toddler have any finger foods in the apartment or bring any food in.
second there was no smoking restrictions so if your a smoker great but if your not its a nightmare, we would open our balcony and the smoke next door would come in, then we wanted to eat breakfast outside the restaurant and people sat next to us and smoked, then we sat by the pool and people next to us smoked, as this might not bother some for us having 2 children with asthma we couldnt ignore it.
Thirdly, even though house keeping come in every day, when we wiped the floor after the wipe was black, the walls were dirty and the shutters to the balcony were so black we couldnt touch them. We also noticed a blaster by the pool that was still there 3 days later...
They have no catered well for small children, there is only a few highchairs and had to wait at breakfast for one before we could feed our baby, also the flooring around the hotel/swim area is all stone and when it gets wet its like ice, we had to carry our toddler everywhere and my 6 year old slipped over a little and hes whole foot went black with bruising, causing a day in hospital!
We found the staff around the hotel to be polite, but no one on reception ever asked us if we were ok and was our stay ok, we would walk in and out of the hotel and never greeted or acknowledged, even on check out we werent asked if our stay had been alright.
Having only holidayed in the us where the hospitality is 5 star we really struggled here, nearly all the taxi drivers were rude and ripped us off with supplements and we found the restaurants to be dirty and food average. Id say the only good things about tenerife are the lovely weather and water parks, we preferred aqualand to siam park and junglr park is a must.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepci贸n at Green Garden Resort & Suites, responded to this review, May 5, 2014
Dear Guest,

We are so sorry that your stay in our hotel has not been as you expected. We will improve all the details you mention.
But next time if you are not happy with anything, please let us know so we can fix it during your stay, and try to make you feel comfortable.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northwich, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 27, 2014

Enjoyed a lovely 10 days here. Apartments were amazing, spacious and clean. All of us loved the pools and free entry to Siam Park was a bonus when travelling with 2 teenage boys! We were all inclusive which meant our boys were never hungry, they even managed a 5 course breakfast. The staff were helpful and friendly and helped to make an enjoyable holiday. xx

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepci贸n at Green Garden Resort & Suites, responded to this review, April 28, 2014
Dear guests,

Thanks for taking your time to review. We feel so happy to read that you had a lovely holiday with us. Thanks so much also for all your kind words about our spacious, clean apartments and of course about our helpful and friendly staff.

The best thing we can read in our site is that we make you have an enjoyable holidays. Thanks for that.

We are looking forward to seeing you in your next visit to Tenerife.
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Leicester, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 27, 2014

We had emailed and asked for rooms
next to each other and with views over the golf course and that's exactly what we got holiday carried on like that. Rooms were large spacious and really well decorated ,lots of storage space .Food was lovely plenty of choice lovely salads and great variety. The pool area was great with a fantastic heated baby pool and a further heated adult pool ,my kids had a great time made some lovely friends. the walk is 15 minutes but it's pleasant enough and the hotel has free bus down to beach we used that and walked back ! the staff are superb and helpful we had a great time and we have kids aged 2-14 who really enjoyed this place

  • Stayed April 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepci贸n at Green Garden Resort & Suites, responded to this review, April 28, 2014
Dear guests,

We highly appreciate your kind words about our spacious, well decorated rooms and our helpful staff.

I am delighted that we have met your expectations and had a FANTASTIC time with us.

Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 26, 2014

The 4 star Green Garden Resort accommodated myself and family over Easter and we cannot find fault with this hotel. For our needs which was to accommodate, feed and entertain grandparents, parents and a 10 yr old, 9 yr old and 8 yr old it fulfilled this in everyday. Lets be clear, it is not a large shiny luxurious hotel but it is a pretty, spotlessly clean, comfortable and friendly hotel.
We were accommodated in a 2 bed apartment and a one bed apartment and the space, views and standard of furnishings were all excellent. We were all inclusive so did not need the spacious well equipped kitchens but they were there for an early morning cuppa where we would sit on our terrace overlooking the picturesque golf course view, reading the daily English newspaper available from the mini market on site - bliss!
The restaurant and pool bar were the centre of things where we would eat and be entertained daily. All meals were very good. Breakfast had REAL fresh fruit including melon, papaya, pineapple and kiwi - not tinned and REAL fresh orange juice in addition to all the fresh eggs cooked to order and various hot and cold food. Lunch had lovely salads and hot food and the themed evening meals always had variety and interest and we all always found something to rave about. Most importantly though was the food was always hot! (if it was meant to be that is!) The AI drinks were all very palatable and it was only 3 euros for a massive Bells whiskey if you wanted to go off piste.
One of the swimming pools was heated and i mean - heated. So many times you are told there is a heated pool only to go numb with cold when swimming across it. This pool was gorgeous and warm and inviting.
Entertainment during the day was from the enthusiastic staff but quite low key so it did not invade your space or disturb you if you didn't want to take part.
All the staff in the hotel without exception were charming, smiley and helpful and a credit to the hotel. They wore polo shirts with "Be Happy" on the back and we really were, when in their care
The evening entertainment was the usual parrots, snakes etc but they were certainly a cut above the norm from previous experience in Tenerife. The snake show was a very witty English guy whose double entendres about snakes entertained the adults and went over the kids heads. There was a cabaret act called Tophat and Heels - a female impersonator and partner and they were BRILLIANT! We all laughed so much and enjoyed the show - they are performing in Leeds at Christmas so look them up!
So overall you will gather we had a fantastic time and we will certainly look at going back there next year. i am an avid user of Trip Advisor to get a good view of a place so believe me, there is nothing to criticise about the Green Gardens and you will have a fabulous time

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepci贸n at Green Garden Resort & Suites, responded to this review, April 28, 2014
Dear guests,

thanks so much for taking your time to review. you describe in full detail our clean, comfortable and friendly hotel. We are so happy that you find all the meals good and all the staff in the hotel so friendly and helpful.

The Be Happy Staff and Management are looking forward to seeing you back next year.

Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellingborough, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2014

We stayed at the Green garden resort for 10 wonderful days. The apartments are spacious, clean and comfortable. Plenty of sun beds surround the 2 lovely pools. The restaurant served a good mix of children friendly and more 'grown up' meals. All of which were delicious. I've never seen so much food. Our holiday included tickets into the Sian park, a great day out for all. The staff were amazing. Always friendly and with time to ensure we were always enjoying our holiday. I would recommend this holiday destination to all families who are looking for a relaxing break.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepcion G, Director de Recepci贸n at Green Garden Resort & Suites, responded to this review, April 21, 2014
Dear guests,

Thank you for taking your time to review. I am so happy that you enjoyed so much your stay with us.
We are so particularly about our spacious, clean and comfortable apartments and also of course about our delicious meals.

We appreciate highly your kind words about our always friendly and amazing staff.

Best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Green Garden Resort & Suites

Address: C / Landa 2, 38650 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Playa de las Americas
#1 Family Hotel in Playa de las Americas
#4 Luxury Hotel in Playa de las Americas
#9 Romantic Hotel in Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Green Garden Resort & Suites 4*
Number of rooms: 121
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Also Known As:
Green Garden Hotel Playa De Las Americas
Green Garden Resort And Suites
Green Garden Resort & Suites Tenerife/Playa De Las Americas

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