We stayed here between 21 - 4 June, self-catering, as a family of 3 - two adults (age 24 and 26) and a 5 year old boy. We've been to Tenerife a few times and normally stay at Parque La Paz, but decided to go for Parque Santiago 3 as a change as we've walked through the grounds often and always thought the pools etc looked beautiful. (There is a public walk way through from the shopping centre the hotel is built around onto the promenade).
The complex itself is in a fantastic location. You can either step out onto the promenade with beautiful beaches views of the Atlantic Ocean, or onto the main street with restaurants, shops etc. There is a supermarket immediately opposite (actually part of the Parque Santiago complex) and also mini golf just behind that. You really are in a great place. Our favourite restaurant is Domus Aurea above the water fountain in the Safari shopping centre.
When we first arrived we were given room 3045, which is in La Pinta block, right in one of the corners of the complex. We were a little disappointed as our balcony looked out at a wall a few feet in front of us and we couldn't see any of the hotel's beautiful grounds at all!! It was also very small as it was built on the corner of the building, so the bedroom was a small triangle shape. The bathroom was so small you struggled to get in and shut the door!!
We went and asked reception to move and they said they didn't think there was anything else at first, but then said to come back later at 1630. When we went back at 1630 we were told the booking office had closed at 1600, so nothing could be done that day... bit naughty I thought, as they had actually told us to go back at that time knowing the office would be shut!! None the less we were persistent and went back the following morning and they moved us into apartment 1065.
The new apartment was in Fuerteventura block and overlooked the gardens, gym and ping pong tables, and you could just about see the sea through and over the palm trees .... it didn't have much of a pool view, but that didn't matter... it was far better than staring at a wall for the 2 weeks!!
This new apartment itself was spacious, and much much nicer.
Clean - smelt lovely and fresh.
TV with a few English channels. ITV Wales, Channel 5, BBC One, Two, Discovery Channel, CBeebies.
Kitchen well equipped, with what looked like a brand new oven, fridge with freezer compartment, toaster, cutlery, plates, bowls, baking trays etc.
Pull out sofa bed in lounge... really comfy. Large pine dining table with 4 chairs. 2 arm chairs, coffee table and lovely large lamp which gives a really cosy feel instead of using the main ceiling lights.
Two single beds pushed together in bedroom... fairly firm but still comfy. Two wardrobes in bedroom (one with full length mirror on inside of the door), and there is also another wardrobe in the hall way. There is a little dressing table, but as some of the other reviews have said my adapter didn't work in the plug there which was annoying! It worked in one of the plugs by the bed, but not the one on the other side! The prongs were too fat!
The bathroom was a little bit dated, in a baby pink and white colour scheme - but that didn't matter as it was kept so immaculate and had a great shower which you could actually pull out of the holder on the wall to wash hair/body properly, and had as much hot water as you wanted.
Both the lounge and the bedroom had ceiling fans, which at this time of year kept the apartment lovely and cool.
The fluffy bright white towels were changed every day and beds changed every other day...
The swimming pools are gorgeous, but are very salty. (Actually much saltier than the sea!) And my son didn't like that – which was a bit disheartening as we struggled to get him to even come in for a swim with us. Also – watch out when walking out of the pools as there are steps, which you just cannot see unless you know to look for them! The amount of people I heard saying they had scraped their foot/toe when coming out the water was ridiculous! They should be clearly marked out.
There is a kiddies area with water slides and play grounds, divided into two age groups (4 – 12 and then 6 – 12). The water isn't salt water in here, which is far better. There is a life guard on duty, but you are also expected to stay and watch your own children, although there is nowhere for parents to sit, which is a little bit inconvenient – and I heard many parents saying “I’m not standing in there for the whole holiday” !! This area is only open from 11.00 – 17.00 (or 18.00 on the weekend). I think it would be good if the playground could remain available at all times.
(We went to Zentral Center, where there is a place called “Funny Park” to let our son play for an hour before tea each evening. You pay €2 for 15 minutes, €3 for 30 minutes or €5 for 1 hour. There are trampolines, basketball hoops, bowling alley etc - and they can go on whatever they want in their time. They also get given a balloon when their time is up to soften the blow!!)
The night times at the hotel are lovely and peaceful, there isn’t any entertainment in the outside grounds, but sometimes there are singing/dancing/animal acts in the shopping centre under the hotel if you want to sit up and watch. Otherwise there is lots of entertainment in the various restaurants/bars in the area.
Overall – great place to stay. I would suggest emailing the hotel before arriving requesting a pool or sea view room, to avoid disappointment. We would probably stay here again, but may also be inclined to try a different hotel next time, as the pools are just so salty!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.