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“Great place - tricky for groups” 3 of 5 stars
Review of Bungalows Los Almendros Gays Exclusive Vacation Club

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Bungalows Los Almendros Gays Exclusive Vacation Club
2.0 of 5 Specialty Hotel   |   Avda. Francia, 3, 35100 Playa del Ingles, Gran Canaria, Spain   |  
Hotel amenities
Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Great place - tricky for groups”
3 of 5 stars Reviewed January 19, 2014

I first stayed here in 2007 and loved it so much I kept coming back every year. The place is lovely, the staff on the bar are always great and it's good value for money. The past two years I've been with a group of 5 friends so we've required two rooms, and both times we have been placed in two bungalows quite far apart from each other despite booking together. For summer 2014 I thought I'd email ahead to try and ensure we'd be placed together, and the resort will not guarantee this at all, despite attempted reasoning. Unfortunately this has lead me to book with a similar gay resort closer to near the yumbo centre. I would definitely recommend this place if you only need one room, but not if you want to travel in a group, unless you don't mind being separated.

Room Tip: Ask for a poolside room, well worth it!
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  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
    57
    81
    33
    10
    13
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Families
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 11, 2014 via mobile

Hi, I have just returned from a week staying alone in Los Almendros. First, the very good - Jose in reception is charming, gave me a quiet bungalow as requested and made me very welcome. The bungalows are very comfortable and clean. The kitchen is a bit disappointing as, although there is a kettle and a coffee maker, there is no toaster or microwave. The pool area is also very attractive. The disappointment was in the lack of interaction with the other guests - this was partly my fault as I went to the beach every day but on my return the bar area was dead and the bar staff less than welcoming. This accommodation is expensive and the only reason for paying the 'gay premium' is to meet other guys. The bar area needs to be changed to make it more welcoming - particularly the winter - at the moment it is so cold round there that the staff were wearing woollens - and more effort needs to be made to create a 'house party' atmosphere. At the moment, you are paying a substantial premium to stay in a bungalow which would be much cheaper elsewhere.

Stayed January 2014, traveled solo
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 1, 2013

I've spent there a few days and enjoyed nearly everything about it. its location close to the yumbo centre, the pool, the independance offered by the small flats, ...ok the wifi really wans't great but that didn't spoil my sunny holidays. will definitely go back!

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 27, 2013

A friend and I stayed for a week in October. We had a room well away from the pool/bar area which I would recommend as it was quiet and peaceful. The apartment itself was clean and comfortable and the staff were friendly and helpful. There's a bit of an odd feel about it being clothing optional as a lot of guests didn't go nude so it's not as relaxed as I thought it would be. It also gets very cruisie in the afternoons so we tended to just go to the beach everyday which to get to the nude end was a 30-minute walk. The Cita centre is opposite with a supermarket big enough to buy everything you need and the reception let us keep our room until after 12pm which really helped with our evening flights back. We were happy with our stay and will go again.

Room Tip: If you want quiet and privacy ask for rooms well away from the pool/bar especially as there was chee...
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banstead, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 22, 2013

We've just had our third visit to Los Almendros and again it didn't disappoint . Contrary to the last comment the management did mix with everyone and on a daily basis also the staff are very friendly too . Had a great relaxing time and will be back again soon !

Room Tip: Take a topper for your bed my only grievance are the mattresses are very hard .
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed July 22, 2013

Los Almendros was great, but no longer.

What a shame as this could be the gay destination. instead of a what it has become - In over a week neither a manager nor owner mingled with the guests, so how can they possibly know what they want? New staff are untrained and existing ones are either demotivated or looking for a new job, so how can there possibly be a quality environment? Infact - Who IS the owner? or manager?

No vegetarian options for bar food apart from chips!
Drinks prices comparable to a bar rather than a modest place where you are a guest (£3.50 for a small beer)
Beds seriously past their best, though the bungalows are otherwise fine.

Some of the staff friendly and accommodating, others less so.

This is a wasted business opportunity as the resort is well located and very nicely laid out but lacks in listening to what the customers want.

Too many cliquey day guests (straight females & males) and who change this otherwise relaxing resort into a rather tacky mixed gathering of those who love themselves rather than the friendly and very likeable residents.

Sadly many of the guests over the last two weeks have said that they won't return, even though they've been regulars for a few years.

The music played. The volume it is played at. The quality of the sound system. Is HORRENDOUS.

Relax? You're joking

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GAYLOSALMENDROS, Gerente at Bungalows Los Almendros Gays Exclusive Vacation Club, responded to this review, August 5, 2013
For Bungalows Los Almendros is forced reply the last two posts “Sorry - Can no longer recommend Los Almendros” and “2012 was great. 2013 was an absolute disgrace.”

The reason why we reply both posts together is the knowledge we have about these two users shared the same accomodation in our resort.

We consider that they want to damage our image in every sense through comments and accusations totally malicious and/or UNCERTAIN.

Bungalows Los Almendros have a great prestige as top LGTB resort in Gran Canaria and should not pay attention to this sort of comments but now due to the disproportionate and unfair condition they show we have decided to reply them one by one:

1) In over a week neither a manager nor owner mingled with the guests, so how can they possibly know what they want? New staff are untrained and existing ones are either demotivated or looking for a new job, so how can there possibly be a quality environment?.......

This is really a surprising comment. We have received all the suggestions from these clients at the reception during their ACCOMODATION in our resort and always taking under consideration and with a good feedback. This post has been read for all the staff of Bungalows Los Almendros, new and veteran, absolutely refusing the comments about them.


2)No vegetarian options for bar food apart from chips!
Drinks prices comparable to a bar rather than a modest place where you are a guest (£3.50 for a small beer).........

In our BAR LOUNGE you can find a large menu of salads, snacks, pasta and pizza. All the requests from the customers about any kind of food are gently consider from our bartenders. We should say AS WELL that the real price for a small beer is 2.50 eur.

3)Too many cliquey day guests (straight females & males) and who change this otherwise relaxing resort into a rather tacky mixed gathering of those who love themselves rather than the friendly and very likeable residents.Sadly many of the guests over the last two weeks have said that they won't return, even though they've been regulars for a few years.......

Our policy about visitors and friends is controled by a member of our staff who is exclusively in charge of the admission and access to our resort and the behaviour of these visitors inside our facilities in irrespective days or when we celebrate an event. We proudly confirm that we have never had claims from our customers and even increasing each day our booking requests.

4)The music played. The volume it is played at. The quality of the sound system. Is HORRENDOUS.........

The sound system has been installed by LFSOUND COMPANY, one of the most prestigious in Gran Canaria which check the quality of the sound weekly. The music hours start in the swimmingpool area not before 12:00 am and finishing not after 20:00 pm.

5)If you like the management ignoring the majority request for peace and quiet, whilst being told 'This is Spain', go for it............

Once again we really regret the lack of education from these users to our resort and in general to Spain.

6)Any sensible business person would LISTEN to their customers. - But not here............

These customers were helped and listened even before their arrival. We did our best in order to get their previous request regarding the same bungalow as last year and we did it. During their accommodation we received all their suggestions and they were envolved in a friendly atmosphere for ALL our staff, helping them in every moment and paying attention about all their holiday experience.

On the other hand, Bungalows Los Almendros is not run by a business person, we are a company which works hard every day for the most important reason we have: our customers. The result of the hard work and is the TRIPADVISOR award certificate of excellence in the year 2013 and the high level of positive opinions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed July 22, 2013

Having never returned to the same resort before, we were so pleased in 2012 that we were looking forward to going again.
Then we arrived!

José on reception is lovely, the cleaning ladies wonderful. The location and resort fabulous.

Here's the but! - If you enjoy over amplified late-night club music by the pool through knackered speakers all day long you'll love it.
If you like the staff ignoring the pleas of their residents asking for chill music at low volume, you'll love it.
If you like the dj inviting straight women to 'his' poolside party who point at your cock and compare it, whilst taking drugs, again, you'll love it.
If you like the management ignoring the majority request for peace and quiet, whilst being told 'This is Spain', go for it.
If you want the resort to literally open its' doors to the street to get guests in for the day, irrespective of their orientation, to boost their bar takings at the expense of the comfort of residents - You know the answer!
On Sunday 21 July ALL of the guests requested a quite day following the so called pool party on Saturday at ear shattering volume but were ignored. - Even the staff agreed, but no, they were told to proceed.

But, if you're a resident who's paying hundreds of euros for a relaxed environment - Forget it.

SUCH a shame - This could have become a regular oasis of lovely people, many of whom have been going for years and all of whom have no vowed not to go again.

Any sensible business person would LISTEN to their customers. - But not here.

Room Tip: Poolside rooms 13- 23 are the loudest.
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  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bungalows Los Almendros Gays Exclusive Vacation Club

Address: Avda. Francia, 3, 35100 Playa del Ingles, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Playa del Ingles
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
Ranked #13 of 93 Specialty Lodging in Playa del Ingles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Bungalows Los Almendros Gays Exclusive Vacation Club 2*
Number of rooms: 34
Official Description (provided by the hotel):
Los Almendros is a wonderful complex of bungalows, private and exclusively designed for the gay community, offering high quality accommodations. We give you all services that you need and the best amenities so you can enjoy unforgettable holidays. ... more   less 
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Also Known As:
Los Almendros Hotel Playa Del Ingles
Bungalows Los Almendros Gays Exclusive Vacation Club Playa Del Ingles, Gran Canaria

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